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The Ritz-Carlton Jakarta, Pacific Place

860 reviews
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Traveller (465)
Room & Suite (102)
Dining (26)
Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (860)Write a Review
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51 - 55 of 726 reviews
Reviewed 23 November 2017

My husband have a pleasant stay here last weekend and the room is spacious and comfortable. Feel at home at the Club Lounge where we had our meals. Food is good and fresh as it was constantly replenish. The team at the lounge provides excellent...More

Thank hlo418
Response from KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific PlaceResponded 24 November 2017

Dear hlo418, All here at The Ritz-Carlton Jakarta Pacific Place joins me to thank you for taking the time to share your thoughts about your stay with us on TripAdvisor. Our ladies and gentlemen aim to provide a bespoke service, where our guests can feel...More

Reviewed 22 November 2017

Where can we have the best of business, comfort and class in the city that never sleeps? Sleep at THE RITZ-CARLTON Pacific Place. Compound your back-to-back business travels with a stylish stay-and-sleep in the Kingdom of Business District, SCBD—where Pacific Place Shop-and-Eat is only an...More

Thank BelleMeetsWorld
Response from KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific PlaceResponded 23 November 2017

Dear BelleMeetsWorld, Thank you for taking the time to write review following your recent stay with us. We were privileged that you choose our hotel when you visit Jakarta. Your special recognition of the services provided Metta is extremely precious for us. Please be assured...More

Reviewed 22 November 2017 via mobile

Probably the best hotel I have ever stayed at. The rooms are fantastic, the lounge at 21th floor makes you feel at home. The personnel are top class. They make you feel recognised and welcomed. I have to write 200 letters.....More

Thank Peo H
Response from KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific PlaceResponded 23 November 2017

Dear Peo H, Thank you for taking the time to review your recent stay with us. We are delighted to know that you enjoyed our hotel and the quality of our service. I cannot thank you enough for giving us such a wonderful appreciation and...More

Reviewed 21 November 2017

We had our wedding held here last week, the both suite and residences room were spacious and nice. All the staff were very supportive and sincere, especially Ms. Elly Huandra, who is very helpful, supportive, kind and informative. Ritz is definitely one of the best...More

Thank hw231ng
Response from KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific PlaceResponded 23 November 2017

Dear hw231ng, Once again, congratulation on your wedding. Thank you for taking the time to review your recent stay with us. We are delighted to know that we got an opportunity to celebrate a special day of your life. We believe our ladies & gentlemen...More

Reviewed 21 November 2017

Very good experience from the staff. Very helpful and talk to you like a friend. The lounge is exceptionally good with nice food. The rooms were well maintained and the overall experience was very positive.More

Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank saintromeo
Response from KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific PlaceResponded 23 November 2017

Dear saintromeo, Thank you for your feedback on your recent stay at The Ritz-Carlton Jakarta, Pacific Place I am delighted that you had a memorable experience. It gives me a great pleasure to read your kind words about our room and perfect service. I hope...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 243 - USD 444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#3 Spa Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 243 - USD 444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#3 Spa Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (465)
Room & Suite (102)
Dining (26)
Pool & Beach (7)
Hotel & Grounds (284)
Bathroom (35)
Business Centre & Event Rooms (13)
Family and Play Areas (7)
Questions & Answers
Ask a question
satit_1981
27 November 2017|
AnswerShow all 3 answers
Response from KanwarTavy | Reviewed this property |
Traffic is unpredictable. You need to keep an hour for this. Taxi.
0
Votes
hs_Rommel
8 June 2015|
AnswerShow all 5 answers
Response from Tika P | Property representative |
Dear hs_Rommel, Thank you for your question. We do provide the Sahur Menu during Ramadhan to replace your breakfast. You can choose some of our Sahur menu through our Room Service to be sent to the room. Kindly advise us... More
0
Votes
Room Tips
"Rooms at the back have excellent views. Does not matter if its the 21st or 25th floor."
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"Higher floor would be better"
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"I like the rooms with a view of the pool."
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"Try to get on the Club Level. The extra service on the Club floor (21) is exceptional!"
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