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We stayed here for 3 days and we were excited to jump in the pool only then we realized it was very cold and did not swim again and they seldom have people attending to the guests by the pool. It can be a nice...More
Response from KaranBerry2018, General Manager at The Ritz-Carlton Jakarta, Pacific PlaceResponded 3 days ago
Thank you for taking the time to share your feedback about your recent stay.
Please accept my sincere apologies for the unpleasant experience. You can be rest assured that your observations and experience has been shared and immediate measures have been taken on...More
Great, First class hotel for business. Not so much for plesssure.
We were here for pleassure. The great mall is directly in the same building. Witch is easy. Unfortunately the pool is good but no atmosphere. Only a few beds; Old and not comfortabele: poor...More
Safety & convenience/comfortable place I'd love to stay in a short biz trip.
just something about the way they (the Hotel) pre-charge/deposit my c-card are too much (unnecessary): I book for 2 nights stay, even though we're cooperate/contracted Company but they request my c-card -...More
i was in Jakarta for work and stayed at this address. The room was lovely; both comfortable and luxurious. the service was very attentive and all amenities were there. the pool area was beautiful with a modern, well equipped gym.
I visited with a group on a business trip. Check in was smooth and personable. By the end of the first day every staff member was calling me by name!
We only ate dinner there one night, but it was fantastic. We were the only...More
Thank you for your question. We do provide the Sahur Menu during Ramadhan to replace your breakfast. You can choose some of our Sahur menu through our Room Service to be sent to the room. Kindly advise us... More
Thank you for your question. We do provide the Sahur Menu during Ramadhan to replace your breakfast. You can choose some of our Sahur menu through our Room Service to be sent to the room. Kindly advise us upon your arrival and we would be happy to arrange it for you.
The Ritz-Carlton Jakarta, Pacific Place