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Ascott Jakarta

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Traveller (268)
Room & Suite (275)
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Overview
  • Excellent55%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Ascott Jakarta
Hotel deals
Offers from Ascott Jakarta
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Reviews (436)
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207
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All reviewsthamrin citygrand indonesia mallbedroom apartmentwashing machinewater dispenserl'occitane toiletrieswalking distancecrossing the roadnice apartmentliving areaexcellent locationnice staytanah abanghome away from homeswimming poolrooms are cleaneasy access
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41 - 45 of 379 reviews
Reviewed 21 February 2018 via mobile

We spent the weekend in their huge 2 Bedroom Premier Room. We amazed with the cleanliness and excelent service from the warm staff. Sooo feels like home! Their amenities (L'occitane) is also our favorite things. Would love to come back here.More

1  Thank Zaiza R
Response from Francisca T, Manager at Ascott JakartaResponded 26 February 2018

Dear Zaiza R, Thank you for sharing your wonderful feedback on your weekend stay. It is great to know that you love our room as well as our team service which will make you come back; definitely with your favorite amenities in the room. I...More

Reviewed 19 February 2018

Always enjoy staying here. Very warm and kind staffs and quick response. Location is one of the biggest advantageous next from the best shopping mall in Jakarta. Laundry machine, Microwave machine also help me a lots. Definitely will stay again & again. Big applaud to...More

Review collected in partnership with this hotel
2  Thank 220shiny
Response from Francisca T, Manager at Ascott JakartaResponded 26 February 2018

Dear 220shiny, Thank you very much for your continued support to Ascott Jakarta and sharing your wonderful experience to TripAdvisor community I am proud to know that our overall facilities and service have clearly made a positive impression on you. We appreciate your compliments and...More

Reviewed 15 February 2018

We left Ascott in late 2009 after staying there for 5 years. We returned to revisit our experienced in Jakarta and of course Ascott Jakarta. Now the room interior was refurbished. It looks brighter and feel homecoming. The staff are friendly especially Pak Hambali plus...More

Review collected in partnership with this hotel
2  Thank Noor Ramli O
Response from Francisca T, Manager at Ascott JakartaResponded 26 February 2018

Dear Noor Ramli O, It feels wonderful to be able to welcome you back and thank you very much for sharing your positive memorable review. I am glad that you were happy with the changes happen to Ascott Jakarta. Additionally I am truly proud to...More

Reviewed 12 February 2018

Great location! I booked a 1bedroom suite, but was upgraded to a 2 bedro suite. Rooms were clean and nice. The staff were very nice courteous. They will give u the best option. They will even assist you in crossing the street.More

Review collected in partnership with this hotel
2  Thank vivienc855
Response from Francisca T, Manager at Ascott JakartaResponded 14 February 2018

Dear vivienc855, Thank you for your stay and sharing your positive experience on your recent stay at Ascott Jakarta. It is wonderful and great pleasure to know that you had an excellent experience from our great location and of course the upgrade to our spacious...More

Reviewed 12 February 2018

The location of Ascott was amazing. Rooms were clean, spacious and comfortable. Most importantly, the staff at the Ascott were fantastic. They were always smiling, helpful and very warmth. I would like to thank especially Mr Hambali who went out of his way to help...More

Review collected in partnership with this hotel
2  Thank 63nicoley
Response from Francisca T, Manager at Ascott JakartaResponded 14 February 2018

Dear 63nicoley, Thank you for your stay and sharing it to TripAdvisor community It gives me great pleasure to know that you had an excellent experience at our hotel especially for an amazing location and wonderful rooms. Thank you for your acknowledgement of our colleagues,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Outdoor pool
Details
Price range
USD 87 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#36 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 87 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#36 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (268)
Room & Suite (275)
Dining (28)
Pool & Beach (16)
Amenities (38)
Family and Play Areas (3)
Questions & Answers
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NuraNomi
10 January 2018|
AnswerShow all 4 answers
Response from Abdul Haris S | Property representative |
Dear NuraNomi, Please be informed that our restaurant's product is Halal as we didnt provide any non-halal food in our restaurant. Should you need further inquiry it would be delighted if you could get in touch with me or... More
0
Votes
bonicke
1 April 2017|
AnswerShow all 4 answers
Response from hmblakeway | Reviewed this property |
The wash tub is part dryer. All in one. But you can request a rack to hang clothes in the apartment to finish the process.
1
Vote
Azziz M
26 November 2015|
AnswerShow all 4 answers
Response from SaeedOmani | Reviewed this property |
Yes
0
Votes
Room Tips
"Higher level of room will have better view."
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"Double bed room apartments"
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"we had the room facing the main entrance."
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"Please provide bath robe without need the guest asking :)"
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