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Ascott Jakarta

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Traveller (267)
Room & Suite (272)
Storyboard
Overview
  • Excellent55%
  • Very good31%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (422)
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Traveller rating
199
114
35
10
8
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199
114
35
10
8
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All reviewsthamrin citygrand indonesia mallbedroom apartmentwashing machinewater dispenserl'occitane toiletrieswalking distancecrossing the roadnice apartmentliving areaexcellent locationnice staytanah abanghome away from homeswimming poolrooms are cleaneasy access
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31 - 35 of 366 reviews
Reviewed 12 February 2018

Great location! I booked a 1bedroom suite, but was upgraded to a 2 bedro suite. Rooms were clean and nice. The staff were very nice courteous. They will give u the best option. They will even assist you in crossing the street.More

Review collected in partnership with this hotel
2  Thank vivienc855
Response from Francisca T, Manager at Ascott JakartaResponded 14 February 2018

Dear vivienc855, Thank you for your stay and sharing your positive experience on your recent stay at Ascott Jakarta. It is wonderful and great pleasure to know that you had an excellent experience from our great location and of course the upgrade to our spacious...More

Reviewed 12 February 2018

The location of Ascott was amazing. Rooms were clean, spacious and comfortable. Most importantly, the staff at the Ascott were fantastic. They were always smiling, helpful and very warmth. I would like to thank especially Mr Hambali who went out of his way to help...More

Review collected in partnership with this hotel
2  Thank 63nicoley
Response from Francisca T, Manager at Ascott JakartaResponded 14 February 2018

Dear 63nicoley, Thank you for your stay and sharing it to TripAdvisor community It gives me great pleasure to know that you had an excellent experience at our hotel especially for an amazing location and wonderful rooms. Thank you for your acknowledgement of our colleagues,...More

Reviewed 10 February 2018

The hotel itself is well-situated but our room was a little dusty and the floors didn’t seem to have been cleaned before we arrived. My biggest gripe was that my pills in plastic wrap were thrown away by mistake on the second day of our...More

Thank TravellingCat101
Response from Francisca T, Manager at Ascott JakartaResponded 14 February 2018

Dear TravellingCat101, Thank you for sharing your recent stay experience to TripAdvisor community I am concerned that your experience was less than perfect due to the issues that you have mentioned. We have investigated to our room attendant for your medication and regretfully we received...More

Reviewed 9 February 2018

the room a bit old and a bit smelly. maybe need a little renovation for a better stay. No bottle of mineral water in the room, they just provide water gallon that i dont know is that fresh or the old water. The kitchen tools...More

Review collected in partnership with this hotel
Thank 203youngtraveler
Response from Francisca T, Manager at Ascott JakartaResponded 14 February 2018

Dear 203youngtraveler, Thank you for choosing our Ascott Jakarta as your place to stay during your recent visit to Jakarta We appreciate your compliment for our spacious bathroom. However, I am disappointed to learn that some issues have made your recent stay less than perfect....More

Reviewed 9 February 2018 via mobile

Very Nice neer by many malls big falts nice rooms good staff very helpful nice pool for the kids food is good ...thay have spa massage in doors taxi avlbl in hotel walk way ok good safety by security staffMore

2  Thank Mohammed A
Response from Francisca T, Manager at Ascott JakartaResponded 14 February 2018

Dear Mohammed A, Thank you for such a positive review on a recent stay you had with us It certainly sounds like we were able to work together to create a memorable stay. I’m glad that you enjoyed our spacious apartment, the facilities, strategic location...More

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Most Booked Properties in Jakarta, Indonesia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Outdoor pool
Details
Price range
USD 89 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#36 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 89 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#36 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (267)
Room & Suite (272)
Dining (27)
Pool & Beach (16)
Amenities (38)
Family and Play Areas (3)
Questions & Answers
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NuraNomi
10 January 2018|
AnswerShow all 4 answers
Response from Abdul Haris S | Property representative |
Dear NuraNomi, Please be informed that our restaurant's product is Halal as we didnt provide any non-halal food in our restaurant. Should you need further inquiry it would be delighted if you could get in touch with me or... More
0
Votes
bonicke
1 April 2017|
AnswerShow all 4 answers
Response from hmblakeway | Reviewed this property |
The wash tub is part dryer. All in one. But you can request a rack to hang clothes in the apartment to finish the process.
1
Vote
Azziz M
26 November 2015|
AnswerShow all 4 answers
Response from SaeedOmani | Reviewed this property |
Yes
0
Votes
Room Tips
"Double bed room apartments"
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"we had the room facing the main entrance."
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"Please provide bath robe without need the guest asking :)"
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"Dimmer for night light"
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