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Ascott Jakarta

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Traveller (277)
Room & Suite (276)
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Ratings and reviews
Certificate of Excellence
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
4 Star Hotel
Ascott Jakarta is located in exclusive retreat, in the heart of the city’s business and shopping district: (Plaza Indonesia Shopping complex, Grand Indonesia Shopping Complex, Jakarta City Center Shopping Mall), Embassies and a wide variety of dining and entertainment, It meets your...
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Location and contact
Jl. Kebon Kacang Raya no. 2 | Central Jakarta, Jakarta 10240, Indonesia
Hotel website
11.4 km to Halim Perdana Kusuma Airport
114 restaurants are within a 0.5 km radius
2.5 km from National Monument (MONAS)
View nearby attractions and restaurants
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Reviews (459)
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396 results
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LanguageEnglish
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212
127
37
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All reviewsthamrin citygrand indonesia mallbedroom apartmentgreat locationwashing machinewater dispenserl'occitane toiletrieswalking distancefull kitchennice apartmentliving areanice staytanah abangswimming poolrooms are cleanhome away from homeeasy access
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11 - 15 of 396 reviews
Reviewed 4 weeks ago via mobile

The room is standard, one thing thats good about this place is the location. The service also standard. I booked non smoking room and i get smoking room that smells really bed. The bedsheet also dirty. This is the only one of bad 5 stars...More

Thank Feli C
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 4 weeks ago

Dear Feli C, Thank you for staying with us and taking the time to provide us with your feedback at Tripdvisor. I noted your disappointment for not having a non smoking room as you requested due to the non smoking room type is subject to...More

Reviewed 4 weeks ago

Very very good location... Clean and family friendly, complete facilities... Really have a sleep quality because the bedrooms so comfort. Service also very good... My family will choice this residence again in our next stay at Jakarta....More

Review collected in partnership with this hotel
1  Thank milkahoreb75
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 4 weeks ago

Dear Milkahoreb75, It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post and sharing your experience on Tripadvisor. I am glad to learn that your stay was an excellent one especially that you know...More

Reviewed 5 weeks ago

I am staying for a week and everything are just what we need. They're satisfying. From the first we check in, the corridor, interior for bedroom, bathroom and living also dining room, they are spacious and excellent furnished. It is worth more than the ratesMore

Review collected in partnership with this hotel
1  Thank alrenoreno
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 4 weeks ago

Dear Alrenoreno, Thank you very much for staying at Ascott Jakarta during your recent visit to Jakarta. It gives me great pleasure to know that you had an excellent experience at our property and our wonderful room facilities. Thank you for your acknowledgement for the...More

Reviewed 9 June 2018

The bathroom was not clean properly and it becomes the nest for the cockroaches. Killing the cockroaches or moving the guest to other room didn’t solve the problem, clean the bathroom entirely is the solution.More

Review collected in partnership with this hotel
Thank cinkhe
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 11 June 2018

Dear Cinke, Thank you for taking the time to provide us with your feedback. My sincere apology for your unpleasant experienced for the housekeeping issue should not compromise quality of service and the cleanliness, we are disappointed to know that despite our effort to rectify...More

Reviewed 6 June 2018

I booked the 2 bedroom Executive Apartment. It's huge! Great for a family. Could use a face lift in the bathrooms but for the price I can't complain. $100.00 a night including taxes an service charges. It is a block from the Grand Indonesia Mall...More

1  Thank steven c
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 11 June 2018

Dear Steven C, Thank you very much for your recent stay at Ascott Jakarta and sharing your wonderful feedback to TripAdvisor community. We are pleased to hear your satisfaction on our strategic location as well as our promotional rate. Your recommendation is highly appreciated and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Outdoor pool
Details
Price range
USD 91 - USD 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#38 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 91 - USD 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#38 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (277)
Room & Suite (276)
Dining (28)
Pool & Beach (17)
Amenities (38)
Family and Play Areas (3)
Questions & Answers
Ask a question
NuraNomi
10 January 2018|
AnswerShow all 4 answers
Response from Abdul Haris S | Property representative |
Dear NuraNomi, Please be informed that our restaurant's product is Halal as we didnt provide any non-halal food in our restaurant. Should you need further inquiry it would be delighted if you could get in touch with me or... More
0
Votes
bonicke
1 April 2017|
AnswerShow all 4 answers
Response from hmblakeway | Reviewed this property |
The wash tub is part dryer. All in one. But you can request a rack to hang clothes in the apartment to finish the process.
1
Vote
Azziz M
26 November 2015|
AnswerShow all 4 answers
Response from SaeedOmani | Reviewed this property |
Yes
0
Votes
Room Tips
"Take a room on higher floor, the views are decent enough. If you stay in lower floors, then you may end..."
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"Excellent interior"
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"Get a higher floors room for a better city view"
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"Even there were enough and fast lifts, its much more convenient to have some rooms in the same floor."
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