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Ascott Jakarta

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Traveller (277)
Room & Suite (276)
Storyboard
Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Ascott Jakarta
Hotel deals
Offers from Ascott Jakarta
Hotel deals
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (463)
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Traveller rating
215
126
37
12
10
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LanguageEnglish
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215
126
37
12
10
Show reviews that mention
All reviewsthamrin citygrand indonesia mallbedroom apartmentwashing machinewater dispenserl'occitane toiletrieswalking distancekitchen setnice apartmentfull kitchenliving areaexcellent locationbig shopping mallrooms are cleantanah abangnice stayrooms are huge
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1 - 5 of 400 reviews
Reviewed 3 days ago

spent 3 nights here with my girlfriends.the place is perfect,walking distance to thamrin,grand indonesia mall,plaza indonesia.hotel is nice,clean,superb service from the staff,everything was perfect,except maybe the breakfast could be improved.starbucks is just few minutes away in the mall,it opens at 10 if you don't mind...More

Review collected in partnership with this hotel
1  Thank putriizwaniza
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 2 days ago

Dear Putriizwaniza, Thank you and it feels wonderful to read your kind review I am delighted to know that our overall facilities and service have made a positive impression during your stay with us and thank you for taking the time to share it with...More

Reviewed 1 week ago

Great place and location but terrible experience, everytime I had to pay something the per night price of my room was more expensive. They even tried to charge me double until I called them on it and they agreed to the first price. Upon check...More

Review collected in partnership with this hotel
Thank Timyapsydney
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 3 days ago

Dear Timyapsydney, Warmest greeting from Ascott Jakarta. Noticing from your feedback, we are sorry for any lapse of our guest service team in providing you a good experience on your stay. We do apologize that our guest service team need to do re-calculation for the...More

Reviewed 1 week ago

was my second time staying here. best place to stay with family. strategically located nearby malls and easy to get food. very friendly and helpful staff. will repeat staying here again in the future.More

Review collected in partnership with this hotel
1  Thank bungabungabunga1418
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 3 days ago

Dear bungabungabunga1418, Thank you very much for sharing your review and for staying with us during your stay in Jakarta. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service...More

Reviewed 1 week ago

The hotel is in good location directly to Grand Indonesia mall. Best value for family and whom looking for apartment. Staff are friendly. Overall, everything things are good and I recommend Ascott hotelMore

Review collected in partnership with this hotel
1  Thank Hussain O
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 1 week ago

Dear Hussain O, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay in our property complementing our great location and we are pleased to read...More

Reviewed 3 weeks ago

I called their service centre just to check out and asked the bell boy to help us with the bags. I have been calling for an hour and nobody answered the phone. I have to get down by myself to get them to help us...More

Review collected in partnership with this hotel
Thank Ivone C
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 3 weeks ago

Dear Ivone C, Thank you for sharing your feedback about your stay experience and It was a great pleasure having you stay at Ascott Jakarta. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Outdoor pool
Details
Price range
USD 89 - USD 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#38 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 89 - USD 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#38 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (277)
Room & Suite (276)
Dining (28)
Pool & Beach (17)
Amenities (38)
Family and Play Areas (3)
Questions & Answers
Ask a question
NuraNomi
10 January 2018|
AnswerShow all 4 answers
Response from Abdul Haris S | Property representative |
Dear NuraNomi, Please be informed that our restaurant's product is Halal as we didnt provide any non-halal food in our restaurant. Should you need further inquiry it would be delighted if you could get in touch with me or... More
0
Votes
bonicke
1 April 2017|
AnswerShow all 4 answers
Response from hmblakeway | Reviewed this property |
The wash tub is part dryer. All in one. But you can request a rack to hang clothes in the apartment to finish the process.
1
Vote
Azziz M
26 November 2015|
AnswerShow all 4 answers
Response from SaeedOmani | Reviewed this property |
Yes
0
Votes
Room Tips
"Don't run out of amenities."
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"Just the toilet have drainage smell"
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"Take a room on higher floor, the views are decent enough. If you stay in lower floors, then you may end..."
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"Excellent interior"
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