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Ascott Jakarta

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Traveller (272)
Room & Suite (275)
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Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“thamrin city”(47 reviews)
“grand indonesia”(76 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Ascott Jakarta
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Reviews (441)
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384 results
Traveller rating
208
122
35
11
8
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LanguageEnglish
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208
122
35
11
8
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All reviewsthamrin citygrand indonesiabedroom apartmentgreat locationwashing machinewater dispenserl'occitane toiletrieswalking distancecrossing the roadfull kitchennice apartmentliving areanice staytanah abangswimming poolhome away from homerooms are clean
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1 - 5 of 384 reviews
Reviewed yesterday

I am staying for a week and everything are just what we need. They're satisfying. From the first we check in, the corridor, interior for bedroom, bathroom and living also dining room, they are spacious and excellent furnished. It is worth more than the rates

Review collected in partnership with this hotel
Thank alrenoreno
Reviewed 1 week ago

The bathroom was not clean properly and it becomes the nest for the cockroaches. Killing the cockroaches or moving the guest to other room didn’t solve the problem, clean the bathroom entirely is the solution.More

Review collected in partnership with this hotel
Thank cinkhe
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 1 week ago

Dear Cinke, Thank you for taking the time to provide us with your feedback. My sincere apology for your unpleasant experienced for the housekeeping issue should not compromise quality of service and the cleanliness, we are disappointed to know that despite our effort to rectify...More

Reviewed 1 week ago

I booked the 2 bedroom Executive Apartment. It's huge! Great for a family. Could use a face lift in the bathrooms but for the price I can't complain. $100.00 a night including taxes an service charges. It is a block from the Grand Indonesia Mall...More

Thank steven c
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 1 week ago

Dear Steven C, Thank you very much for your recent stay at Ascott Jakarta and sharing your wonderful feedback to TripAdvisor community. We are pleased to hear your satisfaction on our strategic location as well as our promotional rate. Your recommendation is highly appreciated and...More

Reviewed 2 weeks ago via mobile

I stayed for two nights in this hotel. As soon as I walked into the lobby, I know they put good standard to the guests. Reception mbak was super nice and helpful, it was a pleasant experience checking in. Then she even upgraded my room...More

Thank Johan S
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 2 weeks ago

Dear Johan S, Thank you for staying with us and for your review in Tripadvisor. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Your kind...More

Reviewed 3 weeks ago

For the appartment, i love the size. very huge and suitable for any corporate discussion in the room. For families, for mr it is the most suitable hotel looking at their rates, accomodations, kichen and hall. you would not regret. Gymnazium and other facility also...More

Thank Harlizan H
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 3 weeks ago

Dear Harlizan H, It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post and sharing your experience on Tripadvisor. I am pleased to learn that despite look dated of the decor you were satisfied...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Outdoor pool
Details
Price range
USD 86 - USD 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#37 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 86 - USD 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#37 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (272)
Room & Suite (275)
Dining (28)
Pool & Beach (16)
Amenities (38)
Family and Play Areas (3)
Questions & Answers
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NuraNomi
10 January 2018|
AnswerShow all 4 answers
Response from Abdul Haris S | Property representative |
Dear NuraNomi, Please be informed that our restaurant's product is Halal as we didnt provide any non-halal food in our restaurant. Should you need further inquiry it would be delighted if you could get in touch with me or... More
0
Votes
bonicke
1 April 2017|
AnswerShow all 4 answers
Response from hmblakeway | Reviewed this property |
The wash tub is part dryer. All in one. But you can request a rack to hang clothes in the apartment to finish the process.
1
Vote
Azziz M
26 November 2015|
AnswerShow all 4 answers
Response from SaeedOmani | Reviewed this property |
Yes
0
Votes
Room Tips
"2 rooms apartment"
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"Higher level of room will have better view."
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"Double bed room apartments"
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"we had the room facing the main entrance."
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