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Aston Rasuna

641 reviews
#100 of 471 Hotels in Jakarta
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Traveller (131)
Room & Suite (143)
Dining (52)
Overview
  • Excellent38%
  • Very good34%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (641)Write a Review
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All reviewshouse keepingroom attendanttwo bedroom apartmentfifth floorlong staydining tableswimming poolnice servicemini marketspecial thanksfront officebusiness districtstrategic locationbusiness tripcentral jakartashopping mallmezes
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161 - 165 of 514 reviews
Reviewed 23 April 2016 via mobile

old hotel, old lift, old room, need renovation. bad breakfast, bad menu of choice, the price is not worthed. quick response staff. this hotel need 90 % renovation, include the room, especially for the bath room. not to clean. the security was very good and...More

1  Thank mildblend
Management response:Responded 9 January 2017

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. Thank you for...More

Reviewed 22 April 2016

Need to rethink their service quality. Certainly they didn't make us welcome COZ we asked for late check out owing to late flight. Insisted that will need to charge. Room was extremely poor with no remote for air con. Lights nor working etcMore

Review collected in partnership with this hotel
Thank 87eja
Management response:Responded 9 January 2017

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. Thank you for...More

Reviewed 20 April 2016

Apartment really needs a refurbished.One of the toilet door is broken & the air con wiring is dangling on the wall.Should you just need a place to sleep & don't mind the condition of the apartment,by all means stay here!More

Review collected in partnership with this hotel
Thank SatchBoogie12
Management response:Responded 9 January 2017

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. Thank you for...More

Reviewed 16 April 2016 via mobile

I stayed here for 3 nights. When I came, the staffs at the front desk received me with a nice warm welcome, especially Rama & Madrosi. The bellboy was also nice. He escorted me to my room and were informing details information about all hotel's...More

Thank Andhika K
Management response:Responded 9 January 2017

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement...More

Reviewed 12 April 2016

Fast process Check in and check out from Receptionist.. Friendly, Helpful and excellent service from Receptions and also bellboy . Have a good view but The Room to older. Remodeling may be better so that the room look more attractive . Thanks!More

Thank Yenikeisya80
Management response:Responded 9 January 2017

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 60 - USD 89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Jakarta
#53 Spa Hotel in Jakarta
#69 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 60 - USD 89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Jakarta
#53 Spa Hotel in Jakarta
#69 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (131)
Room & Suite (143)
Dining (52)
Pool & Beach (15)
Amenities (15)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
Mujono M
14 January 2017|
AnswerShow all 3 answers
Response from Danny A | Reviewed this property |
Yes, there are 2 and 3 bedroom apartments available.
1
Vote
Mujono M
11 January 2017|
Answer
Response from Manish A | Reviewed this property |
Hello Pak Mujono, yes , It is hotel apartment concept to me its not only hotel staff and services but overall experience about food and other amenities , it us value for money.
0
Votes
Polinc
18 February 2015|
AnswerShow all 3 answers
Response from Danny A | Reviewed this property |
2 small bathrooms
0
Votes
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12
Room Tips
"My favorite side was Epicentrum side view."
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"2 BHK rooms are best"
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"They have pool side room as well as city view rooms, As per your choice you may ask receptionist to give you..."
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"Location , staffs , foods , if you place to reach Jakarta's landmark, this is it"
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