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Aston Rasuna

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598 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Jakarta, Indonesia
Reviewed 11 January 2016 via mobile

I have stay in Aston rasuna for a few days, when first time come to this hotel its look very simple hotel. But I have feel very comfort when stay like at home, when housekeeping come to clean my room they are very helpful and give friendly service, also restaurant staff always give warm greeting when you go to restaurant....

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Helpful?
1Thank Dedi K
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Indonesia
Reviewed 7 January 2016 via mobile

I was very comfortable staying at Aston Rasuna hotel. complete facilities and the rooms are clean and home sweet home. Hotel staff friendly, good restaurant and a large swimming pool. affordable price. Thank you Aston Rasuna.

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Helpful?
1Thank Oka K
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Wellington
Reviewed 7 January 2016

Room cleanliness is pretty poor. Reception area and foyer to catch the lift is pretty crowded. Air conditioning was poor. Found a cockroach in our room. No boiling jug in the apartment either, the hot water from the Aqua water was not hot enough

Review collected in partnership with this hotel
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Helpful?
Thank 982angeliqueh
Management response:

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. Thank you for pointing out some details in regards to our service and facilities that we can use...

Jakarta, Indonesia
Reviewed 6 January 2016

i stayed three days two nights at the two bedrooms. impressed as the hotel is classic style that makes me very comfortable with a clean room and staff very friendly. tranquility in the hotel is very promising and away from the noise very close to the mall and hospitals. stay in this hotel looks seemed like home sweet home. it...

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Helpful?
Thank embun2502
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Tangerang Selatan
Reviewed 3 January 2016

I don't have any complaints. Aston Rasuna is an excellent hotel to stay with my family and they enjoyed the holidays. The location is strategic to walk around in Jakarta and the price is so worthed too.

Review collected in partnership with this hotel
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Helpful?
Thank syariefkh2016
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Sydney, Australia
Reviewed 1 January 2016 via mobile

I was a hotelier and I was very dissapointed to know that their room rate is not comparable to the quality of service and facilities. Would recommend to revisit the price or even better .. to start renovating your room.

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Helpful?
1Thank semiruralgirl
Management response:

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. Thank you for pointing out some details in regards to our service and facilities that we can use...

Jakarta Utara
Reviewed 1 January 2016

The breakfast menu is not too good.. Also the furniture is a bit old, but overall the services is good , helpfull, and friendly. The water in the swimming pool is dirty.. But i enjoy stay here! Thankyou aston rasuna

Review collected in partnership with this hotel
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Helpful?
1Thank imeldar998
Management response:

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. Thank you for pointing out some details in regards to our service and facilities that we can use...

Chiang Mai, Thailand
Reviewed 31 December 2015

Found ash and cigarette butts in room. Room was dank and had a lingering smell throughout stay. Amenities were extremely basic. HOtel needs to maintain better standards. The gym and pool were badly maintained and had very limited facilities. 2 star hotel not 4 as claimed. The pictures on website were so deceptive, sorry.

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Helpful?
Thank kohl e
Management response:

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. Thank you for pointing out some details in regards to our service and facilities that we can use...

Bangkok
Reviewed 28 December 2015

Booking.com makes a fortune on the commissions generated by their platform. It is high time, that they give something in return to civilised and decent users of their website. I am about to stop using the Booking.com services. It's a bloody shame, the state some of the properties they are suggesting are at. It makes no sense. Filthy, dirty, run...

Review collected in partnership with this hotel
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Helpful?
Thank bkloet_446485
Management response:

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. Thank you for pointing out some details in regards to our service and facilities that we can use...

Batam, Indonesia
Reviewed 26 December 2015 via mobile

First time on bussines trip it perfect place for staying, i love this place very good services start form check in, room services and for the breakfest also, Will definitely go back to this hotel again...

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Helpful?
Thank Apuy_82
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A four star property offering both short long stay in All-Suite accommodation that is tastefully furnished with refreshingly modern interiors. Combining all the facilities of an International hotel and the comfort and personal service of a residence - the Aston Rasuna offers guests affordable luxury in the very heart of Jakarta's CBD. Strategically located in the heart of Jakarta CBD, the Aston Rasuna allows guests to enjoy their stay for either business or pleasure with easy access along Jl. H.R. Rasuna Said to restaurants and shopping malls. Enjoy a vibrant experience of city lifestyle through easy access to the various places of interests and entertainment spots. ... more   less 

Additional Information about Aston Rasuna

Address: Komplek Apartemen Taman Rasuna, Jakarta 12960, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $85 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Rasuna 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Aston Rasuna Hotel Jakarta
Aston Hotel Rasuna
Jakarta Aston
Hotel Style:
#39 Spa Hotel in Jakarta
#48 Business Hotel in Jakarta
#57 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Aston Rasuna staff and other travellers.
4 questions
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Questions? Get answers from Aston Rasuna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location , staffs , foods , if you place to reach Jakarta's landmark, this is it”
 of 5 bubbles ZulfanH, 29 Jan 2017 | Read review
“higher rooms are better so you can enjoy the city view”
 of 5 bubbles 494citray, 19 Dec 2016 | Read review
“A lot of good clubs around”
 of 5 bubbles TurakhiaChintan, 10 Dec 2016 | Read review
“easy access to go to anywhere in Jakarta city.”
 of 5 bubbles Leo-sang, 18 Oct 2016 | Read review
“City View is the best view”
 of 5 bubbles Tyo78, 26 Sep 2016 | Read review
5 of 5