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Novotel Jakarta Mangga Dua Square

NovotelUSD 62*
View Deal
#38 of 464 Hotels in Jakarta
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 81*
USD 62*
Great Deal
USD 63*
USD 63*
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Novotel Jakarta Mangga Dua Square
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1,244 Reviews from our TripAdvisor Community

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Showing 941: English reviews
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Reviewed 4 days ago NEWvia mobile

Staycation with family during weekend. Spacious room, and comfort. Good internet connection. Room service, nothing special with food. But during breakfast, lack of staff, no one cleaned table. Guest should looking for waitress by him self. No staff check about menu for breakfast, we get many empty menu on the buffet, and we ran out of some juices, milk and...

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Helpful?
Thank Pandu W
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Pandu W , Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Reviewed 1 week ago via mobile

We stayed at the Novotel for 2 nights. The staff was absolutely fantastic and most helpful. Breakfast was great and the location was perfect. It was about a 20 minute walk to Old Town and the museums. The only thing that could have been improved was the AC but it wasn't bad just not ice cold. (Did not bother our...

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Helpful?
Thank Mada Z
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Mada Z, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

Reviewed 2 weeks ago

I am a regular in this hotel and a platinum member. if you are accor platinum member, this hotel is the best hotel that value our loyalty more than our expectation or any other hotel in accor chain. other than its location, everything is perfect in here.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank anthony309
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear anthony309 , We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square as our repeter and platinum Member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we...

Reviewed 2 weeks ago via mobile

i have been stayed here with my friends. everything was so perfect. i love the view from my room eventhough i got the very far at the corner, but doesn't matter. room was so clean and lil bit quite. Pool was sick, its looks like our private pool when nobody there except us, we enjoyed so much. but still, there...

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Helpful?
Thank armadyla
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear armadyla , We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Malaysia
Reviewed 2 weeks ago via mobile

Great new and maintain design and service, ms stephanie really help me a lot with the good knowledge and reply,i will suggest people out there if come to jakarta just stay here. A lot excitement and facilities here also very friendly user for business leisure,family or single,here also nearby only with town area and most important direct public transport to...

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Helpful?
Thank 5zal04
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear 5zal04, Selamat Siang We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day....

Reviewed 2 weeks ago via mobile

Novotel Mangga Dua Square was my perfect choice to stay while on a trip to Jakarta. The hotel's gym is nice and open 24 hours!!! This place is very accessible and there's a big mall in the adjacency. @Cyntia, thanks for introducing me to the LE CLUB ACCOR HOTEL loyalty program. Look forward to enjoying its benefits! ❤️

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Helpful?
Thank Orikiiriza I
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Orikiiriza , We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially for Cyntia, as we strive to continuously...

Perth, Australia
Reviewed 3 weeks ago via mobile

I found the rooms to be large with a large bathroom good water pressure and a comfortable bed. Hotel has a big swimming pool and security you would expect in a top hotel. Can not fault anything and would recommend staying here.

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Helpful?
Thank Gavin L
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Gavin L , We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Jakarta, Indonesia
Reviewed 3 weeks ago

The best thing of this hotel is located on the 5th floor. Start from the restaurant (Gourmet Bar) with delicious food up to the pool with a very nice arrangement. Staying in the pool feels great because it does not feel like being in the middle of the crowded Jakarta. Novotel with its new rooms look more fresh and comfortable....

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Helpful?
Thank Ang Leonard A
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Ang Leonard A, Selamat Siang We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

1. The staff are extremely polite and helpful. 2. The room and the rest of the facilities were excellent, with the exception of the hand bidet in the washroom which was leaking. 3. The strategic location of the hotel was certainly a plus point.

Review collected in partnership with Novotel Hotels
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Helpful?
Thank sajnid2017
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear sajnid2017, Selamat Siang We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day....

Reviewed 4 weeks ago via mobile

Was surprised with the room lounges inside. It is big and long lobbies although the main lobby is small, like a hidden gem. The staffs are nice kindly with a smile. Eventually, i am satisfied Novotel but unfortunately the internet connection was very slow and interrupted steadily.

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Helpful?
Thank GBuuLy
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear GBuuLy, Selamat Siang We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
The Novotel Jakarta Mangga Dua Square is strategically located in the prominent Mangga Dua area, close to the coast - Ancol Dreamland, historical Old Batavia area, as well as to Jakarta International Expo in Kemayoran making it the One Stop Destination in North Jakarta. Novotel hotel is part of a large and modern shopping, entertainment, exhibition, wholesales as well as retail complex known as Mangga Dua Square. Novotel Jakarta Mangga Dua Square, located in the capital of Indonesia, near to Batavia Old Town, state-of-the-art leisure facilities. Close to local business and precisely near JIExpo Kemayoran, shopping and entertainment options, and only 30 minutes from the international airport. The highly anticipated interior facelift of our facilities have begun, allowing us to continue providing the best hotel experience to you, our valued clients. ... more   less 

Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jln. Gunung Sahari no. 1, Jakarta 14420, Indonesia
Region: Indonesia > Java > Jakarta > Pademangan
Price Range: $77 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Booking.com, Priceline, Orbitz, ACCOR, Agoda, TripOnline SA, Cancelon, Hotel.de and HotelQuickly so you can book your Novotel Jakarta Mangga Dua Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#19 Family Hotel in Jakarta
#32 Business Hotel in Jakarta
#36 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Jakarta Mangga Dua Square staff and other travellers.
8 questions
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Questions? Get answers from Novotel Jakarta Mangga Dua Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for newly renovated room”
  • newly renovated
  • new room
angleonarda, 3 May 2017 | Read review
“pool view rooms especially on premium floors are great.”
161sunila, 3 Apr 2017 | Read review
“A pool view is nice”
Languished, 26 Mar 2017 | Read review
“Level 5 and level 8 very good rooms and large enough”
jcc52, 7 Feb 2017 | Read review
“if you want to stay at this hotel and using car, make sure you go directly to 5A parking lot, it goes directly to Novotel parking,”
683kenleyt, 31 Jan 2017 | Read review
5 of 5
Novotel
USD 62* /night
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Hotels.comUSD 63
Expedia.comUSD 63
HotelQuicklyUSD 81
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Prices are for 1 room, 2 adults
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