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Novotel Jakarta Mangga Dua Square

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#37 of 459 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Jakarta Mangga Dua Square
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1,233 Reviews from our TripAdvisor Community

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Showing 931: English reviews
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Jakarta, Indonesia
Reviewed 6 days ago NEWvia mobile

I'm a gold accor member where they gave me an upgraded rooms, but they give an old room (not a newly renovated one) with a very noisy sound of renovation project at night. I called the hotel and they said that they will do the renovation until 10 pm. But they promised to stop the work by the time I...

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2Thank elis700
Reviewed 1 week ago via mobile

I am one of accor member, and I always stay at Novotel. I Love this hotel. Staff's services was very nice, they treat me nicely, especially Miss Cyntia, Ms Sienny, Mr Alfil, Ms Eva and so many. They give me good room with good services attitude. Keep the good work. Thankyou :)

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1Thank deltabdg
Singapore, Singapore
Reviewed 2 weeks ago

My first room was so noisy. I can hear my neighbour talking and the sound from the corridor. Called the front desk and the manager changed my room. The second room is dirty and the air con is not cold! So hot that i sweat throughout the night. Rooms are old and breakfast is bad. Front desk is slow when...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank mark_mahcc
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear mark_mahcc Thank you very much for taking some of your precious time to complete your review of our Hotel on Tripadvisor. I was highly concern to learn that your stay with us did not entirely meet your expectations and I have taken note of feedback in regards to the swimming pool condition. The Department Head concerned are doing immediate...

Reviewed 3 weeks ago via mobile

very cozy , comfort , and nice hotel to stay in jakarta , good food and services , and very easy and practical to find restaurant , money changer , shops , etc . because the hotel is very close to the mall and staff very helpful, thanks for FO staff, rohim and gavin, for helping me during my stay...

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Helpful?
Thank mohalboardi
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Mohalboardi, Thank you very much for taking the time to write to us with such a fantastic review. The entire Team is extremely proud to receive your encouraging comments on the service they extended, including Rohim and Gavin. We’re also glad to know that you enjoyed to find anything at surrounding our hotel, which is the next door to...

Singapore, Singapore
Reviewed 3 weeks ago

stayed 4 nights for a business trip. room was newly renovated. no complain there. better than before. however, internet connection is very bad. i cant do my work at night!!! too many users are using it.

Review collected in partnership with Accorhotels.com
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Thank hadi23102016
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear hadi23102016 Thank you very much for taking some of your precious time to complete your review of our hotel on TripAdvisor. We regret to learn that you had experienced with internet connection during your stay. This was a highly unusual situation where I'm very sure that this lapse in term of our service quality does not correspond to our...

Auckland Region, New Zealand
Reviewed 3 weeks ago via mobile

Great support from Stephanie @ reception premium floor Novotel Manga Dua to get brochures urgently printed for my meeting. Never too much trouble if you have a request. Thank you Stephanie for your hard work and excellent service.

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Thank 67Frank2015
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear 67Frank2015 Thank you for taking your valuable time to write a review concerning your recent stay with us. We are delighted to learn that you have been impressed by the level of service our associates have provided you. We have passed on the message to Stephanie and We trust a positive comments such yours will motivate her to keep...

Reviewed 3 weeks ago

The hotel is great and offers service with a smile. They are continuously improving their services and food options have also increased. Special mention to Cyntia , Mira , Anga and Alfil , who have made my trip very comfortable at the hotel.

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Helpful?
Thank Sunil A
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Sunil A It was a great pleasure having you stay with us during your recent trip to Jakarta It was a great pleasure having you stay with us during your recent trip to Singapore. We are truly grateful for your feedback and are happy to know that you had an overall pleasant stay. Your comments have been shared with...

Reviewed 3 weeks ago via mobile

My first stay in Novotel left a lasting impression especially with your extremely courteous and ever helpful employees. Enjoyed the sumptuous breakfast spread and well appointed room with excellent wifi and tv connection channels. Would heavily recommend this hotel for family and business travelers. Good shopping options nearby and pretty close to the airport too.

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Thank zzord
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear zzord, It was a great pleasure having you stay with us during your recent trip to Jakarta. Thank you very much for taking the time to write to us with such a fantastic review. The entire Team is extremely proud to receive your encouraging comments on the service they extended. We’re also glad to know that you enjoyed the...

Reviewed 4 weeks ago via mobile

Ok. Comfortable. Marvellous enjoying. Friendly staff. Good view. Good and variety breakfast. Clean room. Good security. Outrageous. Good surrounding. Good services. Will recommend to a friends. Will come back soon

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1Thank Muhamad J
NovotelJakartaM2S, Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Muhamad J Thank you for your kind review of Novotel Jakarta Mangga Dua Square! It was a great pleasure to be your preferred hotel during your trip to Jakarta and learned that you have a very good experience while staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. Your appreciation...

Auckland Central, New Zealand
Reviewed 4 weeks ago

From checking with the very efficient and welcoming and Irvan Darmawan, commenced a fabulous stay. He was superb and wanted to ensure all our needs were met. All the staff were marvelous, Sienny and Mira were particularly charming and responsive and offered excellent customer service

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Thank Languished

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Jakarta Mangga Dua Square is strategically located in the prominent Mangga Dua area, close to the coast - Ancol Dreamland, historical Old Batavia area, as well as to Jakarta International Expo in Kemayoran making it the One Stop Destination in North Jakarta. Novotel hotel is part of a large and modern shopping, entertainment, exhibition, wholesales as well as retail complex known as Mangga Dua Square. Novotel Jakarta Mangga Dua Square, located in the capital of Indonesia, near to Batavia Old Town, state-of-the-art leisure facilities. Close to local business and precisely near JIExpo Kemayoran, shopping and entertainment options, and only 30 minutes from the international airport. The highly anticipated interior facelift of our facilities have begun, allowing us to continue providing the best hotel experience to you, our valued clients. ... more   less 

Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jln. Gunung Sahari no. 1, Jakarta 14420, Indonesia
Region: Indonesia > Java > Jakarta > Pademangan
Price Range: $74 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, ACCOR, Orbitz, Hotels.com, Priceline, TripOnline SA and HotelQuickly so you can book your Novotel Jakarta Mangga Dua Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#19 Family Hotel in Jakarta
#32 Business Hotel in Jakarta
#35 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Jakarta Mangga Dua Square staff and other travellers.
7 questions
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Questions? Get answers from Novotel Jakarta Mangga Dua Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view rooms especially on premium floors are great.”
161sunila, 3 Apr 2017 | Read review
“A pool view is nice”
Languished, 26 Mar 2017 | Read review
“Level 5 and level 8 very good rooms and large enough”
jcc52, 7 Feb 2017 | Read review
“if you want to stay at this hotel and using car, make sure you go directly to 5A parking lot, it goes directly to Novotel parking,”
683kenleyt, 31 Jan 2017 | Read review
“Get a room nearer to the lift or lobby. Otherwise it will be a good exercise to walk to you room”
krv2608, 16 Jan 2017 | Read review
5 of 5