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grandkemang Hotel

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454 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Mumbai (Bombay), India
Reviewed 6 days ago NEW

GrandKemang is a nice n quiet, well-spaced out hotel with good service and a great breakfast spread. There's a neat gym and a lovely pool. And it's right beside Colony, which has all kinds of restaurants and cafes from local Indonesian cuisine to Vietnamese, Japanese and more. It's a lovely place to stay in and after a few days, starts...

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Helpful?
Thank sangs31
Florent H, Hotel Manager at grandkemang Hotel, responded to this review

Dear sangs31, Warmest greetings from grandkemang Jakarta... Thank you for taking the time to write and share your positive comments about our hotel on TripAdvisor. We are delighted to hear that your stay with us was a memorable one. Rest assured that we have shared this amazing feedback with the team. Hope to welcome you again soon! With warm regards,...

Mumbai (Bombay), India
Reviewed 1 week ago

Good location, helpful staff but pathetic upkeep and hygiene. On day 2 of my stay, I spotted a cockroach in my room. The management upgraded me to a suite. To my surprise after 3 days in the suite another cockroach in the shower area. The hotel needs to buck up on cleanliness and hygiene.

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Helpful?
Thank monishn
Florent H, Hotel Manager at grandkemang Hotel, responded to this review

Dear monishn, Warmest greetings from grandkemang Jakarta... We sincerely apologize for any inconvenience you experienced at your recent stay with us. Please rest assured that the immediate action has been taken to rectify the described situation. We truly appreciate your feedback and hope to have another opportunity to welcoming you again at grandkemang Jakarta. With warm regards, Florent Humeau Hotel...

Jakarta, Indonesia
Reviewed 2 weeks ago

This hotel lies in the heart of the expat area in Kemang, Jakarta. It is surrounded by incredible eateries and places to hang out. The hotel is spacious with a beautiful outdoor swimming pool, some of the rooms are a little bit old in style, but the beds are comfortable. The breakfast served was delicious.

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Helpful?
Thank Sam P
Florent H, Hotel Manager at grandkemang Hotel, responded to this review

Dear Mr. Sam P, Warmest greetings from grandkemang Jakarta... Thank you for your amazing review on TripAdvisor. We are pleased to hear that our location, facilities, food, and beverage made your stay pleasant. Do check our social media and website pages for promos that you might be interested in. We are looking forward to welcoming you again soon. With warm...

Malaysia
Reviewed 2 weeks ago

Travelled to Jakarta for business. This hotel is the preferred choice for the organisation due to its proximity to the office so I was booked here for three nights. Arrived on a Monday evening. From the outside and in the hotel lobby, the hotel looked really promising. Clean and neat lobby area, attentive and friendly staff, gorgeous art pieces on...

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Helpful?
Thank dunmetiel
Florent H, Hotel Manager at grandkemang Hotel, responded to this review

Dear dunmetiel, Warmest greetings from grandkemang Jakarta... Thank you for choosing our Hotel as your preferred accommodation during your business trip to Jakarta. We really appreciate the time you took to provide us a feedback and an input that will help us to maintain and improve our services to our valued guests. Once again, thank you and looking forward to...

Bali, Indonesia
Reviewed 3 weeks ago

I was sad that I have to leave grandkemang. 1 night is not enough. I wish I could have stayed longer. I really enjoyed all that the hotel has to offer. From the design and its facilities, the service and especially the food. The location is also the best in Kemang. Very strategic and closed to Lippo Mall. I had...

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Helpful?
Thank sepibalini
Florent H, Hotel Manager at grandkemang Hotel, responded to this review

Dear sepibalini, Warmest greetings from grandkemang Jakarta... Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are glad that your stay with us was a memorable one. We always strive to provide excellent service. Hope to see you again soon at grandkemang Jakarta. With warm regards, Florent Humeau Hotel Manager

Phuket, Thailand
Reviewed 3 weeks ago

Was my first time in Jakarta and Indonesia, usually travel in Thailand & Vietnam.I have to say that the best attribute of this property is the staff, everybody looks very happy to work here and i have been well looked after during my whole stay. The Facilities are a bit ancient but very well maintained, loved the gym and i...

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Helpful?
Thank zatoichi2016
Florent H, Hotel Manager at grandkemang Hotel, responded to this review

Dear zatoichi2016, Warmest greetings from grandkemang Jakarta... Thank you for giving us a perfect rating and for leaving a feedback about our hotel on TripAdvisor. We are pleased to hear that our staff made your stay pleasant. Rest assured that we strive to provide excellent service. Once again, thank you and looking forward to seeing you again soon. With warm...

Reviewed 4 weeks ago via mobile

The appearance of the hotel was old but the location is very good. I just have to walk 5 minute to every famous and hits places at Kemang's area. The breakfast and Sunday brunch are very good. I've tasted Sunday brunch in other hotel but what I can say Grand Kemang's brunch is as good as 5 stars hotel. Definately...

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Helpful?
Thank Lena N
Florent H, Hotel Manager at grandkemang Hotel, responded to this review

Dear Ms. Lena N, Warmest greetings from grandkemang Jakarta... Thank you for giving us a perfect rating and for recommending our hotel to your relatives. We are especially glad that you enjoyed our Sunday Brunch and found our location convenient. Once again, thank you for your feedback and looking forward to welcoming you again in the near future. With warm...

Boulder, Colorado
Reviewed 4 weeks ago

In general love this place but make sure to ask for a quite room - if you get the wrong room you will be serenaded until 3:30 am by pounding tech music. Seriously disappointed that, as a regular customer, I was not forewarned. I could have used a more restful nigth.

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Helpful?
Thank 303_KenBoulder
Florent H, Hotel Manager at grandkemang Hotel, responded to this review

Dear 303_KenBoulder, Warmest greetings from grandkemang Jakarta... Thank you for taking the time to write a review regarding your recent stay with us. We apologize for the inconvenience you have encountered. Given the opportunity, we assure you that for your next stay we will make sure you will not be experiencing the same annoyance. Thank you and looking forward to...

Reviewed 4 weeks ago via mobile

We stay here last weekend. It was a very nice hotel. Their staff also very friendly. Easy to talk to. Helpful also. I was with some friends spending 1night there. The breakfast also very yummy. We will came back here as our weekend gateway for sure.

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Helpful?
Thank Wisnu N
Florent H, Hotel Manager at grandkemang Hotel, responded to this review

Dear Mr. Wisnu N, Warmest greetings from grandkemang Jakarta... Thank you very much for giving us a perfect rating and for taking the time to share your experience for a weekend stay at our hotel. We are glad to hear that your stay with us was a memorable one. And thank you for considering our hotel to be your top...

Aberdeen, United Kingdom
Reviewed 5 weeks ago via mobile

Staff friendly and service-orientated in this somewhat tired hotel in South Jakarta. Rooms really do need investment - threadbare and off-white towels in rooms speak volumes about the overall status/condition of the hotel. Food in restaurant good - not so in the integrated Stanford Arms 'pub' in the lobby. Hotel arranged limousine transfer from airport - most unsatisfactory and in...

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Helpful?
Thank 22rich777
Florent H, Hotel Manager at grandkemang Hotel, responded to this review

Dear 22rich777, Warmest greetings from grandkemang Jakarta... Thank you for taking the time to write a review about our hotel on TripAdvisor. We apologize that your stay was less than desirable and we will be taking steps to resolve the issue. Hope this will not deter you from visiting us again. Once again, thank you and look forward to welcoming...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities

Additional Information about grandkemang Hotel

Address: Jl. Kemang Raya 2H, Jakarta 12550, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $74 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — grandkemang Hotel 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
Grandkemang Hotel Jakarta
Hotel Style:
#47 Business Hotel in Jakarta
#59 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from grandkemang Hotel staff and other travellers.
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Questions? Get answers from grandkemang Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4 is the top floor and rooms 1-10 have a better view.”
sangs31, 18 Apr 2017 | Read review
“Value for money in this area of town.”
sampY797HS, 10 Apr 2017 | Read review
“Ask for a room with a view of the outside”
dunmetiel, 10 Apr 2017 | Read review
“Rooms in the new wing along the outside wall - avoid”
303_KenBoulder, 26 Mar 2017 | Read review
“4th floor are quiet”
ReniOktari, 28 Jan 2017 | Read review
5 of 5