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Pullman Jakarta Indonesia

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#18 of 459 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Jakarta Indonesia
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1,418 Reviews from our TripAdvisor Community

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Showing 1,112: English reviews
Paris, France
Reviewed 1 week ago via mobile

Like this very modern hotel with lot of great paintings, feel like you are visiting a modern art fair. Fantastic massage at the SPA, special mention to Nola, very professional, a must have after a long flight

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1Thank JossParis_France
Jakarta, Indonesia
Reviewed 1 week ago

i love the restaurant and the executive lounge. i would like to say thanks to all staff especially Filipus (GRO), and executive lounge team (tika, troy,angel, shelby and arvi) you were too kind and very helpful to me! i will come back soon!

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1Thank Andi H
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Andi H, Thank you for this fantastic 5-point review for Pullman Jakarta Indonesia. I’m glad to know that you enjoyed the restaurant and executive lounge very much. I will make sure that these comments reach our team especially Filipus, Tika, Troy, Angel, Shelby and Arvi to ensure that their high commitment to guest service is not unnoticed. We are...

Bangkok
Reviewed 1 week ago

I am a regular customer at Pullman Jakarta on Thamrin Road. My flight got delayed by 2.5 hours, though the hotel was booked through their ACCOR website with no payment, the room reservation was in tact. All my requests have been fulfilled: high floor, one big bed, except one. I have requested a non-smoking room. Though the room is definitely...

Review collected in partnership with Accorhotels.com
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1Thank Doc R
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Doc R, Thank you for choosing Pullman Jakarta Indonesia as your preferred hotel in the city. Our team is dedicated to assist and anticipate the needs of our guests and all of us are happy to know that you found the service attentive and were kind enough to share this in your review. It’s also our pleasure to know...

Reviewed 1 week ago via mobile

Visited with family totaling 6 rooms, arrived at the hotel by 3.30pm and had to face the appalling front office of my life. Namely Miss Wanda, Miss Sari, Miss Mega were the most inefficient bunch,more over I was able to see that they were more or less pretending to be stupid. It took me 90 minutes to check in which...

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1Thank FiyazIsmath
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear FiyazIsmath, Thank you very much for choosing to stay at Pullman Jakarta Indonesia. Please accept my most sincere apologies for the inconveniences caused during your stay. Having reviewed all details of your booking with our reservations team it is unfortunate to discover our failure to properly communicate with you the fact that the room category you booked was not...

Reviewed 1 week ago

I recently stayed at Pullmann in Jakarta. very central location not far from the exibition centre, difficult to reach in the rush hours (but this is normal in Jakarta). the rooms are as big as a box of biscuits but very well equipped, nice small bathroom, confortable queen size bed and a small working table. the wifi quality is very...

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1Thank marco_polo6107
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear marco_polo6107, Thank you for staying with us at Pullman Jakarta Indonesia. I appreciate your thoughtful comments on the location, facilities and amenities in the room. I’m delighted to hear about your experience at the restaurant as well, including the popular breakfast option at Sana Sini Restaurant. It sounds like you had a very enjoyable stay. We certainly hope in...

Zurich, Switzerland
Reviewed 2 weeks ago via mobile

Rewarded with an excellent location, the staff here does an outstanding job. The rooms are well maintained, the pool/gym/spa area is nice as well. The F&B quality is the only downside of an otherwise very recommendable place to stay.

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1Thank Chris K
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Chris K, Thank you for the kind comments on the level of service by the staff and the hotel location. I also appreciate the review on the room and the wellness facilities. Apologies for the comment on F&B quality during your stay, however our restaurants and bars have been attested positively by our guests and other reviewers as well....

Leicester, United Kingdom
Reviewed 2 weeks ago via mobile

Great hotel, Will be back soon,staff were great, i just didnt like traffic in the city jakarta, and dont fall for the taxi prices and always extra tips asked for, and oh yeah keep money in your pocket to give to the lads on the road or you will staying in taxi for the rest if the stay ...traffic litrelly...

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2Thank Mr-FP1
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Mr-FP1, Thank you for this 5-point review. Your comments on the level of service by the staff is very nice to hear. Thank you for taking the time to offer tips for incoming Jakarta visitors. Traffic can be heavy at peak hours in the city, nevertheless we hope that the hotel’s central location provides convenience for our guests to...

Jakarta, Indonesia
Reviewed 2 weeks ago

The hotel is located in the most busiest area in Jakarta, MH Thamrin street and overlooked by the iconic Bundaran HI for its best view. While I stayed here, I opted the room at the new tower, it's more spacious, and large compared to the ones at the old tower. Here's the deal, the traffic and the MRT construction straight...

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Thank Stallone T
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Stallone T, Thank you so much for the encouraging 5-point review for Pullman Jakarta Indonesia. I am beyond delighted to read that you had an enjoyable stay at the room at Pullman Tower with its modern facilities, bathtub and at breakfast. I’m also glad to know that you experienced the Fit and Spa facilities. Your comment on the pool...

Singapore, Singapore
Reviewed 2 weeks ago

I have been a regular here for many years. It is well located in the main city and close to two big shopping malls. Travelling around is convenient. The hotel has a good and prompt housekeeping team. Over the years I have seen many of the friendly staff from the Guests Welcoming Team left after a short one or two...

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Thank patrick632017
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear patrick632017, We are delighted to hear that you keep returning to the hotel over the years. Thank you very much for your loyalty. Your review is also attested by other guests who enjoy the hotel, the room, services and the strategic location. I also highly appreciate the relationship you have had with our associates and I am sure they...

Jakarta, Indonesia
Reviewed 2 weeks ago

The room was soo small. We made the booking through Accor membership (which there was a separate line), but it was so slow upon check in. The hotel was very crowded, because it was a new years eve. Overall it was an average stay, nothing special.

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Thank claire022000
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear claire022000, Firstly thank you for staying with us over the festive New Year period. During the celebratory weekend, we did have full occupancy in all our rooms and suites, and were delighted to be able to host the party for all our guests. In spite of the memorable New Year experience we hoped to offer everyone, we apologize for...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $159 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, ACCOR, Orbitz, Agoda, Travelocity, TripOnline SA and HotelQuickly so you can book your Pullman Jakarta Indonesia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#16 Spa Hotel in Jakarta
#18 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
5 questions
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose room facing Thamrin road, you can see the MRT project from above :)”
EmpusJantan, 23 Apr 2017 | Read review
“For space and comfort,choose the 1 bedroom apartment”
22regulartraveller52, 21 Apr 2017 | Read review
“use the new wing where the rooms are bigger”
marco_polo6107, 12 Apr 2017 | Read review
“pick the room at the new tower, and avoid the room facing the street (could be noisy)”
  • Mini bar
  • Bathtub
StalloneT, 9 Apr 2017 | Read review
“ask for the rooms in the wing of the executive lounge.”
Rybremnazoe, 31 Mar 2017 | Read review
5 of 5