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Pullman Jakarta Indonesia

Agoda.comUSD 139*
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#16 of 464 Hotels in Jakarta
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 142*
USD 139*
Great Deal
USD 142*
USD 142*
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Pullman Jakarta Indonesia
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1,460 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
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Serpong, Indonesia
Reviewed yesterday NEWvia mobile

It was my first time staying at Pullman Jakarta and I cant wait to come back! From the moment I arrived at the hotel, all the staffs were friendly. The receptions bani, suci and ricky assisted me with Checked in process and it was fast and smooth. I really recommend you to try the talk of the town, which is...

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Helpful?
Thank abelfajar
Jakarta
HOTEL’S FAVOURITE REVIEW
Reviewed 23 April 2017

I was booked Superior room for my stay and they offer me upgrade to Grand Deluxe for additional IDR 500.000 only. The room was very different so I decide to took the opportunity to upgrade. The room was very nice, facing Sudirman road so we can see the traffic at evening. The breakfast was very nice as well, a lot...

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2Thank EmpusJantan
About Hotel's Favourite Review
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear EmpusJantan, Thank you for the 5-point review of your recent stay with us. I’m glad to know that you took the opportunity to upgrade to the Grand Deluxe room at Pullman Tower. Also glad to know that you stayed with us over the weekend and got to be in the middle of the action during the weekly Car Free...

Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Nice modern hotel with all the facilities you would expect from a 5 star city hotel. The breakfast selection is stand out, something for all tastes along with decent coffee. Hotel is located in the central business district but still allow plenty of time to get about in Jakarta traffic. Staff were attentive and friendly. Happy to recommend.

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1Thank Graham S
Jakarta, Indonesia
Reviewed 2 days ago NEWvia mobile

Great place to relax during weekend. The security team in front of the lobby was very warm, greet me with smile and I was guided with the welcomer which is nice. the most crucial thing, the checked in process was extremely satisfying, I still remebered the name of staff Sofyan, he handed me the key and the deposit receipt by...

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Thank RagilPutra555
San Francisco, California
Reviewed 2 days ago NEW

Consistent and reliable service at all levels. Felt like given surprise birthday gift when given an upgrade room Again give another hotel to follow Pullman Jakarta top service and quality. Wish I can purchase to be enjoyed in my room the best frozen yoghurt offered during breakfast

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Thank LSlamet
Reviewed 6 days ago NEW

The room deco is modern & contemporary. I love the location because it is right in the middle of shopping galore. Love the spread of breakfast buffet, from local to western and Japanese menu. The service staff was superb. I purposely left magazines & brochures (which i do not need) but the staff emailed me asking whether I forget and...

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Helpful?
Thank NshidaA
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear NshidaA, Thank you for taking the time to share this review. It sure sounds like you had an enjoyable stay and a wonderful dining experience. Thank you for mentioning the superb level of service, including the experience with the Customer Service communication after your stay. I have shared this with the team. We look forward to the next opportunity...

Bandung, Indonesia
Reviewed 1 week ago

I was the first time at Pullmann hotel in jakarta, I will never forget it. Everything is done so you are well, I am really impressed by the friendliness of the staff. At breakfast I got a small language course in bahasa language, even during the smoking break you get the nicest conversations. I will definitely return to Pullmann.

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Helpful?
Thank dlonardoni67
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear dlonardoni67, Thank you for choosing to stay at Pullman Jakarta Indonesia which turned out to be a memorable one for you. I am beyond delighted to read about the level of service you experienced from the associates. I look forward to welcoming you again the next time you visit Jakarta. Best regards, Jaime Faus General Manager

Reviewed 1 week ago via mobile

This will be my first stay at Pullman Jakarta Thamrin and being overwhelmed by the charm and hospitality of the staff.  I did requested for a non smoking room, higher floor and away from the elevator. To my surprise, there really give me what I had requested. I have no complain about the room. Room is spacious and everything on my...

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Helpful?
Thank Nandiasa412
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Nandiasa412, Thank you for choosing Pullman Jakarta Indonesia as your preferred accommodation in town. I am absolutely pleased to read that your room preference was given to you without a fault and that the complementing service extended by the team was found to be fantastic. Appreciate your positive comments on the facilities and the hotel location. The team looks...

Reviewed 1 week ago via mobile

Amazing hotel, the service is inexplicable. You have attention all the time, and the honey moon surprise wal really cute!! Bealtiful room with everything a couple need. Great pool and spa. Good localization.

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Helpful?
Thank Debora P
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Debora P, Thank you for this encouraging 5-point review for us, especially with the highlight on services. I am very happy to hear that you enjoyed the honeymoon surprise and that you took some time to experience the pool. Should travels bring you back to Jakarta, we would be glad to welcome you again to Pullman. Best regards, Jaime...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Imagine staying in the same hotel where VIP delegates from around the world are staying for their forum. Despite the high profile week, including the Indonesian president visiting, the hotel was able to manage the special occasion well. This should give you a clear indication of the level of service you can expect at this hotel.

Review collected in partnership with Accorhotels.com
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2Thank 420Jules
FAUS_Jaime, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear 420Jules, It is most gratifying to read this great review of your stay with us. Our team takes pride in their customer service and believe to treat our guests as VIPs. We are very delighted that you have enjoyed the whole stay experience. Thank you for recognizing our service and kind enough for sharing it to the TripAdvisor readers....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $160 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#15 Spa Hotel in Jakarta
#15 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
6 questions
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check in before Sunday if you like to run like me because you can join Jakarta Car Free Morning on Sundays!”
NshidaA, 23 May 2017 | Read review
“Spacious room, great location, great service,good food”
vviolet72, 8 May 2017 | Read review
“Choose Pullman Tower with City View towards Jalan M.H Thamrin”
jakobt30, 30 Apr 2017 | Read review
“Choose the room facing the city and not the road. Currently, there are road constructions.”
  • Bathroom but very high toilet bowl
  • Wardrobe cabinet, complete with slippers, iron and ironing board
  • Twin room
  • Twin room
  • Very relaxing bathtub
  • Twin Room
  • Taken from the other end of the room
LeahDominguiano, 26 Apr 2017 | Read review
“choose room facing Thamrin road, you can see the MRT project from above :)”
EmpusJantan, 23 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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