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JS Luwansa Hotel and Convention Center

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Traveller (292)
Room & Suite (185)
Dining (149)
Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“ambassador club”(11 reviews)
“plaza festival”(17 reviews)
“kuningan area”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (427)
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331 results
Traveller rating
157
128
26
13
7
Traveller type
Time of year
LanguageEnglish
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157
128
26
13
7
Show reviews that mention
All reviewsambassador clubplaza festivalkuningan areapremier roominfinity poolnice city viewnice hotelbusiness hotelbusiness districtstar hotelsmall mallbusiness tripstar servicejapanese restauranttop floorrooms are cleannice pool
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1 - 5 of 331 reviews
Reviewed yesterday via mobile

This was my first time at this hotel. Fast check in and check out. Friendly staff. Very Close to Plaza Festival. Lots of restaurants there till midnight. Not far from Lotte Avenue Mall and Cinema XXI. I stayed in Ambassador Club Room at 20th floor....More

Thank Junsurya
Reviewed yesterday via mobile

The hotel is in Kuningan and is a great location. It has malls in walking distance and does have an amazing food mall just beside. They have an expensive bar, good massage place, very good pool and rooms with excellent view.

Thank TheTaskin
Reviewed 2 weeks ago via mobile

have long wanted to comment on this hotel. js luwansa friendly staff kindly start from me come. I feel like my own home. very impressive, very comfortable especially for Nurhayati room attandant who provide the best service for me. thank you for taking the time...More

Thank timotylaurenz1
Reviewed 4 weeks ago via mobile

Did a short stay for 2nights. Check in took me 10 to 15mins even thought there was no guests. It was 4pm and told me room still not avaliable. Room was clean and tidy. No complain. Bfast area was what really impressed me. Staff was...More

Thank patng123
Response from Richard M, General Manager at JS Luwansa Hotel and Convention CenterResponded 3 weeks ago

Dear Valued Guest, Thank you for taking the time to send us your comments. My sincere apology for the check in taking so long . We will review our cctv camera footage, try and determine what the hold up was, and hopefully make the necessary...More

Reviewed 4 weeks ago

Great view, great food. But, not really good for the sanitation. Thick mould around washtafel in a private room, shower also a bit mucky, a cabinet a bit dusty, and I saw some cockroaches in a hotel. For the cockroaches, I am not sure is...More

Thank Hilda U
Response from Richard M, General Manager at JS Luwansa Hotel and Convention CenterResponded 3 weeks ago

Dear Valued Guest, Thank you for taking the time to share your comments with us. We will try and find your room as you did not let us know while you were here or in your review. Our sincere apology if we have overlooked some...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 62 - USD 107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Jakarta
#21 Business Hotel in Jakarta
#35 Spa Hotel in Jakarta
#46 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 62 - USD 107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Jakarta
#21 Business Hotel in Jakarta
#35 Spa Hotel in Jakarta
#46 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (292)
Room & Suite (185)
Dining (149)
Pool & Beach (44)
Amenities (84)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Amri_Sukmana
9 April 2018|
Answer
Response from EPS2308 | Reviewed this property |
U will have to ask the reservations I had a superior king room There was no bath tub
0
Votes
Jeanny S
7 December 2017|
AnswerShow all 2 answers
Response from Richard M | Property representative |
My apology for the delay in responding as I completely missed this one.....Is this Tan Bian? You can book every category to get a King bed. However the Ambassador, Premier and Grand Deluxe categories only have King beds so... More
0
Votes
Evelin J
27 February 2017|
AnswerShow all 5 answers
Response from Richard M | Property representative |
I'm so sorry for the delay in responding as I have just noticed it....most hotels check out time is 11 and the check in is at 2pm
0
Votes
Room Tips
"Be sure to let them know if you'd like to have a smoking or non-smoking room!"
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"road facing rooms are good"
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"top noch service"
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"20th floor has access to a private lounge and awesome city view!"
Read review
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