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Grand Mercure Jakarta Harmoni

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Grand Mercure Jakarta Harmoni
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873 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Jakarta Harmoni
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Showing 593: English reviews
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

Great breakfast buffet Great location for biz traveler. Opposite is a medium size Gajah Mada mall with pharmacies, hypermart and f&b outlet. McD and 7-11 is about 200 meters away. Staff are friendly and professional. Plenty spa and massage center not far away.

Helpful?
Thank Bbjslee
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Mrs. Bbjslee Warmest Greeting from us ! Thank you for staying with us and write your experiences with TripAdvisor viewers. Thank you very much for pointing out our good location,our room facilities and our friendly staff. Our hotel strategically located in Central Jakarta, between central business district and shopping center area as well as Jakarta tourism place. Again thank... More 

Singapore
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 October 2016 via mobile

Check-in was a breeze. We reached the hotel earlier than 3pm and we were allowed early check-in without having to ask for it although we had to wait for around 15minutes for the room to be ready. The room is very spacious. And I love that they provided us with 5 pillows and the bed was very comfy. The breakfast... More 

Helpful?
Thank winterdewy
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Mrs Winterdewy, I appreciate the time you have taken to write this gracious review for Grand Mercure Maha Cipta Jakarta Harmoni during your stay with us. We are delighted to know that our hotel is your first choice if you visit Jakarta. It is always valuable to hear from you how much you have been pleased by both our... More 

Level Contributor
2 reviews
Reviewed 26 October 2016

The room was so clean. nice decoration and services. almost like luxury hotel. will come back and recommend this hotel. breakfast was so many food, you can choose what kind of cuisine you want, provide lots of services.

Helpful?
Thank Kimmy_ang77
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Mrs. Kimmy_ang77 Greeting from Grand Mercure Jakarta Harmoni… We are honored to read your review and hereby express our highest gratitude to you. Please be informed that we have taken note on all the positive comments given. We happy that you satisfied of our room, service & breakfast. Do rest assured that we will continue to work hard to... More 

2 reviews
Reviewed 23 October 2016 via mobile

Check in was smooth, was given room at about 1+ if I'm not wrong. Request were met! Thank you Caroline from rsvn for conveying the message across. Room was indeed spacious, booked the delux twin. Everything was lovely except the minibar. Am a hotelier myself, so I make sure to check every corner of the room for defects so I... More 

Helpful?
Thank Jeremy K
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr / Mrs. Jeremy K Greeting from Grand Mercure Jakarta Harmoni Thank you for sharing your experience through Tripadvisor. I am concerned and deeply apologetic to learn that you have to experience a situation which is below our standard of service. We have taken notes on the concerns raised regarding the service of our staff and personally addressed this... More 

De Haan, Belgium
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 October 2016 via mobile

Very clean hotel and so much extra stuff. The swimming Pool at the 5th floor is great. There weren't bubbles at the whirlpool so that's a pity and the food is good but Indonesian food is just not me type. Very nice staff.

Helpful?
1 Thank Kira V
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr / Ms. Kira V Thank you for staying with us and taking your time to express your important feedback on Tripadvisor. I am concerned and deeply apologetic to learn that you have to experience a situation. Moreover, we always treat costumer’s feedback as one a way to improve our facilities and service level. Once again thank you and... More 

Pontianak, Indonesia
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 October 2016

Good: Good location (Center of Jakarta), Good building design, Staff were very helpful, Room upgraded as a Gold member compliment Bad: No fruit basket Tips: Convenience store, Shopping mall dan McDonalds are just a few minutes walk.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Irwan T
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr. Irwan T Thank you providing us and other readers through Tripadvisor with such a detailed of Grand Mercure Jakarta Harmoni. We apologies of one of your experience that not meet your expectation. We will investigate to the Department concern. We hope that you will consider us again for your next visit to Jakarta. Best Regards, Rulvastina Randy General... More 

Singapore, Singapore
2 reviews
Reviewed 4 October 2016

Stayed here over the weekends as I had to attend a friend's wedding at this hotel. The room was quite spacious, clean and modern. I like the room except that the toilet drainage in my room was not very good and the water in the shower area took some time before it went down the drain. My other friend in... More 

Helpful?
Thank ChrisKJ87
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Mrs ChrisKJ87 Thank you very much for your review. We are always grateful when our guests take the time to share their positive feedback about our hotel facilities and our service. We always give the excellent service for our guest to make them satisfied. We really happy that you enjoy stay in our hotel and have a good impression... More 

Makati City
Level Contributor
74 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 October 2016

I chose this hotel because it was the venue for a wedding reception that I attended. Given the city's notorious traffic, you'd want to stay in a place that spares you from that trouble and that holds true even if you're in Jakarta for business. A fragrant aroma greets you as you enter the lobby. I arrived 2 hours before... More 

Helpful?
Thank bobpal
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Mrs bobpal, Greetings from Grand Mercure Jakarta Harmoni! Thank you very much for taking the time to write such a detailed review of Grand Mercure Jakarta Harmoni on Tripadvisor. It is always pleasure to receive the feedback from one of our guests. Once again thank you for your valuable feedback, we would be pleased to welcome you again for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Mercure Jakarta Harmoni

Address: - 37 Jln. Hayam Wuruk 36, Jakarta 10120, Indonesia
Region: Indonesia > Java > Jakarta > Gambir
Price Range: $100 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Jakarta Harmoni 4*
Number of rooms: 483
Reservation Options:
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Hotel Style:
#31 Business Hotel in Jakarta
#45 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Jakarta Harmoni staff and other travellers.
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Questions? Get answers from Grand Mercure Jakarta Harmoni staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter”
 of 5 bubbles 735049639, 1 Dec 2016 | Read review
“ask for a quiet room away from the lifts”
 of 5 bubbles yasmin7862016, 14 Nov 2016 | Read review
“If you want a quiet sleep, get a room at the upper floors and away from the street”
 of 5 bubbles bobpal, 3 Oct 2016 | Read review
“Higher level for good view”
 of 5 bubbles Zhiephs, 22 May 2016 | Read review
“Great views available from higher floors”
 of 5 bubbles 1stClassIRL, 21 May 2016 | Read review
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