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Mercure Jakarta Simatupang

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#33 of 459 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Jakarta Simatupang
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411 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Frankfurt, Germany
Reviewed 17 February 2017

I've got upgraded into the next room category as an accorclub gold member. It was all perfect! Very nice room (unfortunately without bathtub, but its okay) with stunning view. Hotel staffs are all very kind, smiling and very helpful. My husband and me eat mostly at hotel restaurant aside the lobby, 1 time we had dinner at Karumba Rooftop Bar....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Salma S
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mrs. Salma S, We are very delighted to have your great review, especially from one of our loyal Le Club Gold members. Thank you so much for your loyalty and the opportunity to be able to provide you with an excellent level of services during your visit in south of Jakarta. We fully acknowledge that the access in our...

Reviewed 13 February 2017

If you're looking for a great hotel to stay while doing your business trip in Jakarta, I have three best reasons to recommend Mercure Jakarta Simatupang. First, this hotel located in the very strategic area in South Jakarta, you can find the nearest public area and offices around this hotel. You also canhave a cozy stay here and of course...

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Helpful?
Thank Ananda W
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Ananda W, Thank you so much for your amazing review and recommendation on our TripAdvisor page which we very much appreciated. We are always trying to improve our guest experience while maintaining excellent level of services, your feedback will give an encouragement to all of our the team members. Please do not hesitate to contact us directly at...

Singapore
Reviewed 10 February 2017

The best thing is the proximity of the hotel to the offices in the Simatupang area, and minutes' walk to the Siloam Hospital. While the main road outside of the hotel is busy - it looks like a parking lot depending on the hour - the hotel staff proactively gets BlueBird taxis to be on standby for hotel guests which...

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Helpful?
Thank bruasbruas
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Bruasbruas, It is a great honor to received your tremendous review on our TripAdvisor page and we would like to thank you very much for your kind attention. Your feedback has been shared with the rest of our team members, which definitely will encourage them to improve our guest experience in the future. Should you have any other...

Kudus, Indonesia
Reviewed 9 February 2017

I had several time stay at this hotel during my business trip to Jakarta. I just feel comfort, cozy and good feeling inn this hotel. With quite atmosphere, good service, easy acces to my office, with goid taste of food and restaurant interior, always make me want to stay again in this hotel

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Helpful?
Thank hayatsaidg
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Hayatsaidg, We are very pleased to have your review on our TripAdvisor page and thank you so much for being one of our loyal guest in Mercure Jakarta Simatupang. Every day we strive to deliver the best service to our guests, should you have any other concern please do not hesitate to share with us so we could...

Reviewed 9 February 2017 via mobile

Nice breakfast, friendly staff, but my time stay if way very jam , hotel is good and clean , this view from my room , by that time is raining , will have buffet lunch , only not easy if you need for seven eleven , but ok drugstore in FO can get for small thing there sell it .

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Thank ayuleei
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Ayuleei, It is our privileged to have such an amazing review from the loyal Tripadvisor contributor, I will definitely share your comments with our team members and I am sure that this feedback will serve as an encouragement as we strive to continuously improve our guest experiences. Please let us know for any further assistance in the future...

Singapore, Singapore
Reviewed 6 February 2017

Stay in hotel is comfortable. Friendly staff, nice breakfast and quick check in and check out. Rooms are small but comfortable. Wish that dinner menu had more selections. Nice coffee bar in reception area.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank rolf2607
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. rolf2607, On behalf of all team members in Mercure Jakarta Simatupang, we would like to thank you for the great review on our Tripadvisor page. In regard to your concern for the dinner menu selection, our Chef has review and make sure the improvement on the food selection. Should have any other concern, please do not hesitate to...

Singapore, Singapore
Reviewed 30 January 2017 via mobile

Did not book a room here, just picked Graffiti Restaurant as our dining option since it is pretty near to our residence. It's our first time in Mercure Simatupang, and one of the staff guided us to the resto and engaged very friendly conversations with us which was nice. The Graffiti Restaurant had very vibrant decor and an unusual artsy...

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Helpful?
Thank typicalgio
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Typicalgio, It is a great honor to have your amazing review on our Tripadvisor page, especially from one of the loyal contributor. We are glad that your visit was an enjoyable time for dining in our Graffiti Restaurant, your comments has been shared with the rest of the team members in order to encourage them to keep improving...

Odiham, United Kingdom
Reviewed 12 January 2017 via mobile

Opted for the Privilege room which was very pleasant. As others have said, the glass walled shower into the hotel room is an unusual feature but ok as travelling alone I guess. Staff were terrific, courteous, helpful and always smiling. Breakfast ok, western food limited in my view, particularly if you are a clerical s / fresh fruit merchant as...

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Helpful?
Thank CHD6265
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. CHD6265, We are truly delighted to receive your great feedback regarding your stay at the Mercure Jakarta Simatupang. I will share your comments with our team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve our guest experience. Thank you for sharing your experience, and please do not hesitate...

London, United Kingdom
Reviewed 11 January 2017

We found ourselves in this Mercure Hotel because my husband had been discharged from the nearby Siloam Hospita,l and we needed a place to stay while he continued out patient treatment following a strike and awaited his 'fit to fly' assessment for our return to England (that's another story!). The staff could not have been more accommodating and helpful -...

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Helpful?
Thank Yankee A
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mrs. Yankee A, We are very delighted to receive such a great score from one of the loyal contributor and thank you for the time you have spare to provide an amazing review for Mercure Jakarta Simatupang. Your feedback has been shared with the team members, which for sure will give them an encouragement to keep improving our guest...

Edinburgh, United Kingdom
Reviewed 6 January 2017 via mobile

The Mercure's rooms are very comfortable although the design with the glass walled shower opening into the room is a little bizarre. The food is generally of high quality and the menu includes a range of local and western dishes. The rooftop bar is enjoyable and live music is played some nights. The real joke though is the swimming pool...

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Helpful?
2Thank Bob H
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr.Bob H, It is our great privilege to have your excellent review on our page and especially coming from one of the senior contributor for TripAdvisor. Your thoughtful message has been already shared with our teams and it is certainly the best encouragement to keep improving our guest experience. Looking forward to welcome you again in the near future...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting

Additional Information about Mercure Jakarta Simatupang

Address: Jl. R.A. Kartini No. 18 | Lebak Bulus, Jakarta 12440, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $66 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Simatupang 4*
Number of rooms: 232
Reservation Options:
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Hotel Style:
#26 Business Hotel in Jakarta
#32 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Simatupang staff and other travellers.
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Questions? Get answers from Mercure Jakarta Simatupang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor for a lovely view and peace and quiet”
dweey2017, 19 Mar 2017 | Read review
“My room on the 15th floor was good.”
jayakaranm, 1 Mar 2017 | Read review
“Just dont take a room at 14th floor, if in 15th any live music, its littlebit noisy at 14th floor”
hayatsaidg, 8 Feb 2017 | Read review
“good view room”
jakaumbaran, 5 Jan 2017 | Read review
“choose mid floor non smoking room”
Neroli-sg, 28 Dec 2016 | Read review
5 of 5