We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Mercure Jakarta Simatupang

Show Prices
#29 of 442 Hotels in Jakarta
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Mercure Jakarta Simatupang
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

364 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 269: English reviews
Reviewed 1 week ago via mobile

Awesome business hotel with strategic location in south area of Jakarta. The service of the staff was great, and efficient. The genuine touch of Indonesian hospitality and smile in every staff in the hotel. The food so fantastic. Very high recommended of the hotel

 Report
Helpful?
Thank Tommy E
Singapore, Singapore
Reviewed 1 week ago

Have stayed there for business and personal travel. Ideal location for South Jakarta and the southern suburbs only. Very clean hotel and very friendly staff in all areas. good modern well furnished room with comfortable beds and bedding

 Report
Helpful?
Thank GHA400M
California
Reviewed 1 week ago via mobile

Most of the period stayed were on weekend for 2days because my daughter loves the Front Liner staff who always friendly and shown their best on handling children activities. The food were delicious and the services were excellent.

 Report
Helpful?
Thank Bella R
Pune, India
Reviewed 2 weeks ago

Nice lobby, big dinning area, supportive front office staff, nice breakfast ..lots of food variety. Nice view from 19th floor bar.. currently road construction is going on (mono rail). Hotel has airport pickup and drop facility. Big parking area. ATM facility within premises.

 Report
Helpful?
Thank desamol
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Desamol, We are very grateful and thankful for your very positive review following your stay in Mercure Jakarta Simatupang. It is always a pleasure to receive positive feedback from our valued guests, I have shared your comments within our team and am very sure that this feedback will serve as an encouragement to continuously improve our guest experience....

Tangerang, Indonesia
Reviewed 2 weeks ago

I had to do a weekend job and this hotel is located near my office, so I came here. Took a while arriving there, had to struggle with traffic jam. But it pays, it was great staying here. My room got upgraded to Suite, it was a large room with complete facilities. Food is also good, lot of varieties. Too...

 Report
Helpful?
Thank Antonius E
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Antonius E, It is a true honor to receive such a great feedback following your stay in Mercure Jakarta Simatupang and we are gladly that you had a great time also. We do apologies as the swimming pool was not available recently due to regular maintenance, however I would like to inform you that the swimming pool has...

Reviewed 2 weeks ago via mobile

Not easy to find small pack hotel in a big city like Jakarta, that suitable for a mother like me. Because we have to find a hotel that comfort& nice for children. We find that Mercure the right one. The room is big enough for the 3 f us & baby bump :) And of course the food! Very delicious...

 Report
Helpful?
Thank wanda a
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mrs. Wanda A, It is our great pleasure to have such a wonderful review from you and we are delighted that you had an enjoyable stay with Mercure Jakarta Simatupang. Your thoughtful feedback has been already shared with our teams and it is certainly the best encouragement to keep improving our guest experiences. For future reference, Should I be...

Santa Rosa, Philippines
Reviewed 4 weeks ago

Upon arriving, the staffs, from the doormen, front desk, and dining staffs were very welcoming. You will be provided with a WELCOME drink at the Graffiti restaurant. The resto's ambiance would entice you to stay longer and probably dine as well. Staffs are going to engage you to a series of conversation and you would feel that you are just...

 Report
Helpful?
Thank aruiz7
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. aruiz7, On behalf of all team members in Mercure Jakarta Simatupang Hotel, we would like to say thank you for the great review. I am definitely share your feedback with the team and encourage them to constantly improve our guest experiences and satisfaction, please do not hesitate to contact me directly at Camille.HARDOUIN@accor.com for any further assistance in...

Cirebon, Indonesia
Reviewed 4 weeks ago via mobile

Stay for 5 nights in mid september, a week before my schedule Mercure emailed me to ask my preferencess. When i came Mercure up grade my room with no cost and very helpful to check in. The room was clean and had a good view from window. I tried rooftop cafe and had delicious taste

 Report
Helpful?
Thank Santos3101
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Santos3101, We are very pleased to received your great review following your stay at Mercure Jakarta Simatupang and thank you for your valuable time to provide it for us. I will share your comments with all of our team members and I am sure that this feedback will serve as an encouragement as we strive to continuously improve...

Kuala Lumpur, Malaysia
Reviewed 29 October 2016 via mobile

I followed customer to stay in this hotel because of their office location is nearby. The service is good with pleasant smile from the staffs. The only comment from me is limited variety from breakfast at the cafe, the rest is good.

 Report
Helpful?
Thank 558nataliel
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. 558nataliel, We are truly pleased to receive your good score and thank you for your time and consideration to provide the feedback. Following your advice regarding the breakfast, I am delighted to inform you that we are currently reviewing with our Executive Chef to offer the best tastes and please our guests’ cravings. Looking forward to welcome you...

Indonesia
Reviewed 26 October 2016 via mobile

1st time in this hotel, 4 night and 3 room with my fam, i was late check in, in 20.00 pm, meet 2 reception, i'm waiting more than 40 minutes because they serve 2 customer, i dont know what their problem, i ask for other reception in le club desk, as i a member le club and accor vacation, but...

 Report
Helpful?
Thank Iwan S
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Iwan S, We are very delighted to received your great review on our page in Tripadvisor, a great pleasure to have the opportunity to serve you and your family during your visit in south of Jakarta. A proper training and rectification plan has been establish to prevent your inconvenient situation from happening again in the future, as well...

372 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (333)
Viewed
Hotel & Grounds (24)
Viewed
Dining (49)
Viewed
Pool/Beach Area (15)
Viewed
Room/Suite (68)
Viewed
Bathroom (20)
Viewed
View from Room (12)
Viewed
Family/Play Areas (1)
Viewed
Other (144)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Dining (7)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Swiss-Belinn Simatupang
#105 of 442 in Jakarta
93 reviews
Show Prices
Show Prices
Show Prices
Swiss-Belhotel Pondok Indah
#82 of 442 in Jakarta
53 reviews
Tanah Abang
Kosenda Hotel
Kosenda Hotel
#15 of 442 in Jakarta
440 reviews
Cilandak
Grand Whiz Poins Square
Grand Whiz Poins Square
#167 of 442 in Jakarta
50 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting

Additional Information about Mercure Jakarta Simatupang

Address: Jl. R.A. Kartini No. 18 | Lebak Bulus, Jakarta 12440, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $63 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Simatupang 4*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, ACCOR, Orbitz, Expedia, HotelTravel.com, Priceline, Agoda and Odigeo so you can book your Mercure Jakarta Simatupang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#26 Business Hotel in Jakarta
#29 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Simatupang staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Mercure Jakarta Simatupang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good money to spend, then this hotel is worth staying. Nice one”
 of 5 bubbles desamol, 25 Nov 2016 | Read review
“Try the Suite Room, it has a complete facilities including the kitchen set with all tools you need to cook your own meal.”
 of 5 bubbles 491antoniuse, 21 Nov 2016 | Read review
“The room with the highway view would be advisable.”
 of 5 bubbles aruiz7, 6 Nov 2016 | Read review
“high floor give better views”
 of 5 bubbles tosents, 25 Oct 2016 | Read review
“Avoid street side.”
 of 5 bubbles Denis12369, 12 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay