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Grand Hyatt Jakarta

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#12 of 454 Hotels in Jakarta
Certificate of Excellence
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Grand Hyatt Jakarta
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956 Reviews from our TripAdvisor Community

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Singapore, Singapore
Reviewed yesterday NEW

One of best hotels in Asia. Top notch staff that is attentive and ready and willing to attend to all guests needs. Great business center and gym facilities. One of the best pools in the city of Jakarta. Poolside is a great place for a relaxing lunch or an evening drink. C's has the best steaks in town.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank robie_d_notestine
Kuala Lumpur, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 22 January 2017

Stayed at the hotel for a meeting and I extended for the weekend for some shopping. The room is large and has very comfortable bed. Although it is located near a very busy roundabout, the room was sound proof. The breakfast buffet spread is excellent, with a nice combination of local delicacies and western dishes... both were great but I...

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Helpful?
Thank kakijalan
About Hotel's Favourite Review
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review about Grand Hyatt Jakarta. Your comments regarding our hotel's room, location and breakfast are much appreciated. It's truly what we strive for! Thank you for recommending us and we look forward to welcome you back again in the future. Warm regards, The Grand Hyatt Jakarta Management Team

Surabaya, Indonesia
Reviewed yesterday NEWvia mobile

Great Hotel. Great location adjacent to one of the prestigius shopping mall in Jakarta. Many restaurants insude the mall so very convenient. Have supermarket too. Spacious room and clean bathroom. Choose room with view of Bundaran HI.

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Helpful?
Thank 59Frankie
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEWvia mobile

Been awhile since I stayed here. It's still good, nice and well located. There is a mall behind the hotel so plenty of shopping and F&B. Service is till good.. But rooms are getting old and carpet is really dirty and in need of replacement Breakfast is average for a Grand Hyatt brand. Selection is average and taste and quality...

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Helpful?
Thank WKKL
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta. We highly appreciate your comments regarding our breakfast selection and quality at Grand café, also your feedback regarding our guestrooms. You will be pleased to know that the hotel regularly plans refurbishment of selected areas and it remains a key focus of our commitment to guests in providing new...

Tokyo, Japan
Reviewed 4 days ago NEW

I requested a non-smoking room and was give one which smelled of smoke. But I had to rush to shower and go to a business dinner, so no time to wait for a change of rooms. If a housekeeper smells that a guest has smoked in a non-smoking room, that room should not be used again until someone with a...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ApsaraTravels
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on TripAdvisor. We were very concerned to hear that you experienced a smell of smoke in your room and please accept our apologises for your experience. We assure you that the points you have highlighted have been addressed internally. We hope that you will give us another opportunity to...

CANANDAIGUA, United States
Reviewed 6 days ago NEWvia mobile

The Grand Hyatt is truly what it looks like in the pictures posted on their website. I had a great time while there for 2 weeks on business. The staff was ALWAYS kind and willing to help in any manner. The food is good, and after a long day a massage was what was needed. Once again they are very...

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Helpful?
Thank Garron D
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta. Your comments regarding our colleague, food and security were highly appreciated and we were really glad to hear that you had a great time while staying with us. We look forward to welcome you back again soon. Warm regards, The Grand Hyatt Jakarta Management Team

Jakarta, Indonesia
Reviewed 1 week ago

Perfect location for MICE, they have really good buffet, thumbs up! Although the building is been there for years but they keep their decorations well. Their strategic location is one of the best reason why choosing this hotel to make an event.

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Helpful?
Thank Rossi A
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review about Grand Hyatt Jakarta. We are delighted to hear that you had a great time here, especially with our event venue and f&b service. We look forward to welcome you back again soon. Warm regards, The Grand Hyatt Jakarta Management Team

Sydney, Australia
Reviewed 1 week ago

As always an excellent stay. Hotel is a great location to either do business in or travel to meetings. Restaurants are fantastic, gym is exceptionally well equipped for a business hotel and the room is spacious and a nice home away from home.

Review collected in partnership with Hyatt Hotels
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Thank KH2709
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on TripAdvisor. We are delighted to hear that you had an excellent stay with us. Your comments regarding our restaurants, gym and room were highly appreciated. Thank you very much and we look forward to welcome you back again soon. Warm regards, The Grand Hyatt Jakarta Management Team

Bangkok, Thailand
Reviewed 1 week ago

Great breakfast with a plethora of taste sensations and choices. Facilities are excellent including gym, sauna, steam room, tennis courts, and spa stuff. Rooms are comfortable and spacious and location is great. Bar lacks atmosphere.

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Helpful?
Thank Fenbeed
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your feedback about Grand Hyatt Jakarta. We highly appreciate your generous comments regarding our breakfast, facilities, location and rooms. It's truly what we strive for. Thank you very much and we look forward to welcome you back again. Warm regards, The Grand Hyatt Jakarta Management Team

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Though quite expensive when compared to the other hotels around. This place gives you great access to the shopping mall. The rooms are quite spacious and nicely maintained. Overall experience is nice. The breakfast is quite ok. I feel Pullman has a better spread for breakfast. Can improve on that. Rest all was quite a nice experience.

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Helpful?
Thank TarunG
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your feedback about Grand Hyatt Jakarta. We are delighted to hear that you had a nice experience with us, especially with our location and rooms. Your comment regarding our breakfast is highly appreciated and will be communicated to the respective department. Thank you very much and we look forward to welcome you back again....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $249 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Hyatt Hotels Corporation and Agoda so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#11 Spa Hotel in Jakarta
#12 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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