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Grand Hyatt Jakarta

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#11 of 450 Hotels in Jakarta
Certificate of Excellence
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Grand Hyatt Jakarta
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925 Reviews from our TripAdvisor Community

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Showing 790: English reviews
Singapore, Singapore
Reviewed 3 days ago NEW

Stayed here many times, very good hotel, spacious rooms, excellent service, lots of good places to eat and next to the mall. Staff are always helpful and the breakfast buffet is great with many food choices on offer.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Matthewslee
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for staying with us and sharing a review about Grand Hyatt Jakarta on TripAdvisor. Your comments regarding our rooms, service, staffs and buffet were highly appreciated. We look forward to welcome you back again in the future. Warm regards, The Grand Hyatt Jakarta Management Team

Buffalo, New York
Reviewed 3 days ago NEWvia mobile

Central location minutes from Independence Monument. Hotel is a modern business-type high rise with an impressive lobby conveniently attached to an upscale shopping mall with many restaurants, grocery stores and upscale boutiques. No need to venture out to the street which is a big plus after dark and during hot, rainy days. Our club room on 20th floor was spacious...

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Helpful?
Thank Zodiac54
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review about Grand Hyatt Jakarta. We highly appreciate your comments regarding our strategic location, guestroom, club lounge and our attentive staffs. It's truly what we strive for! Once again, thank you for your review. We look forward to welcome you back again in the future. Warm regards, The Grand Hyatt Jakarta Management Team

Washington DC, District of Columbia
Reviewed 3 days ago NEWvia mobile

My 7th time at this hotel and it never disappoints. The rooms are roomy and comfortable. There are plenty of restaurant options in the hotel and in the adjacent shopping mall. The service is outstanding 24 hours a day. The gym is the best hotel gym I have ever seen. And the pool is big enough for swimming laps.

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Helpful?
Thank UE_DC64
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for staying with us again and sharing your review on Tripadvisor! We highly appreciate your comments regarding our rooms, restaurants, location, and facilities. It's truly what we strive for! Once again, thank you for your patronage! We are looking forward to welcoming you back at Grand Hyatt Jakarta. Warm regards, The Grand Hyatt Jakarta Management Team

Reviewed 4 days ago NEW

The Grand Hyatt is a beautiful, large, modern hotel in central Jakarta. It is located 25 to 40 minutes from the airport depending on traffic. It features a very well trained and highly professional staff, wonderful restaurants and food, large spacious modern rooms, and good security. It is adjacent to the Grand Indonesia Mall. It is very easy to get...

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Helpful?
Thank lorraine6225
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on TripAdvisor! Your generous comments regarding our hotel, especially about hotel’s interior, location, restaurant, guestroom, facilities and security were highly appreciated and it's truly what we strive for. Thank you for your patronage! We are looking forward to welcoming you back at Grand Hyatt Jakarta. Warm regards, The Grand...

Singapore, Singapore
Reviewed 4 days ago NEW

The service as always was prompt and polite. The staff have been most friendly and hospitable.The food was delicious and hotel lobby so beautiful. My appreciation for very wonderful stay I had in this hotel...mmuuaacchh! Thank you very much.

Review collected in partnership with Hyatt Hotels
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1Thank horlisr
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review about Grand Hyatt Jakarta on TripAdvisor. We are delighted to hear that you had a wonderful stay with us. Your comments regarding our service, staffs, food and interior were highly appreciated. Once again, thank you very much and we are looking forward to welcoming you back again soon. Warm regards, The Grand...

Jakarta
Reviewed 6 days ago NEW

I organized a wedding event for my cousin in December 2016. The Banquet Service was great. Food was superb (especially the Salmon Wellington), service from Banquet Operation Staffs and Kitchen was very good. Overall a very nice and cozy event The rooms are also great, very spacious and well maintained

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Helpful?
Thank susianid
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on TripAdvisor. Your generous comments regarding our banquet service, foods and rooms are highly appreciated and it is truly what we strive for! Once again, thank you very much and we are looking forward to welcome you back again soon. Warm regards, The Grand Hyatt Jakarta Management Team

Reviewed 6 days ago NEWvia mobile

Stayed for new year's eve. The entire place was hectic, the lobby was full of guests and performers when we arrived. In the morning, we could barely get a place in the grand cafe for breakfast (we were directed to the ballroom downstairs, which was made into a breakfast area before they moved us back upstairs). All the restaurants were...

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Helpful?
Thank Monica J
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on TripAdvisor. We highly appreciate your comments regarding our hotel, especially about our suite room, bathroom, amenities, and the view from our rooms. We have taken notes on your highlight about our Front Desk staff and we ensure that it will be communicated directly to the respective department to...

Bekasi, Indonesia
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank Pramayassya A
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Great Neck, New York, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Ashok M
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Brisbane, Queensland, Australia
Reviewed 1 week ago

On about my tenth stay at the Grand Hyatt Jakarta, once again the hotel does not fail to completely impress. This is one of my favourite hotels in the world as a constant traveller. The location is perfect, the hotel is immaculate in presentation, and the staff always give me personal recognition and great service. The rooms are well appointed...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank David H
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for being our loyal guest and for submitting a review about us on TripAdvisor. We are glad to hear that you have an impressive stay with us, especially regarding our location, staffs, and rooms. Thank you for choosing Grand Hyatt Jakarta as one of your favourite hotels for travelling. We look forward to welcome you again...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $235 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, Hyatt Hotels Corporation, Agoda and Expedia so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#10 Spa Hotel in Jakarta
#11 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room with garden view and avoid Sunday am noise.”
 of 5 bubbles 567rodrigoc, 3 Feb 2017 | Read review
“great room”
 of 5 bubbles jakaumbaran, 30 Jan 2017 | Read review
“High floor, facing the main street with the massive fountain”
 of 5 bubbles Notsofar, 21 Jan 2017 | Read review
“The rooms over looking the big roundabout provided a great city scape view”
  • City Scape view from room
 of 5 bubbles R413DJjiml, 4 Jan 2017 | Read review
“Upper floors with view of front of hotel”
 of 5 bubbles U7303YDrobertk, 28 Dec 2016 | Read review
5 of 5