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The Park Lane Jakarta

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Traveller (247)
Room & Suite (188)
Dining (58)
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Overview
  • Excellent34%
  • Very good51%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (545)
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157
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All reviewskota kasablanka mallriva restaurantexecutive businessparklane hotelshopping mallroom serviceminutes walkingbad trafficstar hoteltraffic jamclub levelhuge mallspent nightspool sidehotel is excellentnice poolkuningan area
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101 - 105 of 422 reviews
Reviewed 3 March 2017 via mobile

Stayed here 4 nights. Room was spacious (10th floor) with cemetery view. Air-conditioning kept it cool, room was quiet, shower was good and complimentary 2 x 600ml bottles of water each day. Gym is well equipped, entry upstairs from the health spa by the pool....More

Thank David B
Response from Parklane_jkt, General Manager at The Park Lane JakartaResponded 7 March 2017

Dear valued guest, Thank you for taking the time to review our property. I am very happy that our staff and service met with your needs and expectations. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your...More

Reviewed 2 March 2017 via mobile

I stayed in this hotel for five nights. The hotel is very pleasant and undergoing some renovations works in the main lobby, however this caused no inconvenience whatsoever ever. It was refreshing to stay in a hotel where the staff are all ways smiling and...More

Thank Mxr14816
Response from Parklane_jkt, General Manager at The Park Lane JakartaResponded 7 March 2017

Dear Valued Guest, I was pleased to read the comments you posted online following your recent visit at The Park Lane Jakarta. I’m glad you enjoyed your stay and your kind comments regarding our staff are really appreciated. Thank you for your support and we...More

Reviewed 2 March 2017

Not too bad of a hotel. This hotel is beside a cemetery and some of the rooms are facing the cemetery, But if you do not mind the view, it's quiet peaceful & serene in the morning. There's a shopping mall 2 blocks away, less...More

Thank Leo S
Response from Parklane_jkt, General Manager at The Park Lane JakartaResponded 3 March 2017

Dear Valued Guest, I appreciate your positive feedback about our hotel. I’m glad that we were able to meet your expectations. Hope your next stay is just around the corner, thank you for your support and we look forward to welcoming you back. Yours Sincerely...More

Reviewed 2 March 2017

Check-in was easy and fast and the staff was very pleasant. The room was well appointed and the bed comfortable. The breakfast buffet offered a good selection of western dishes as well as indonesian food. One bit of annoyance though: we needed an iron and...More

1  Thank Brian K
Response from Parklane_jkt, General Manager at The Park Lane JakartaResponded 3 March 2017

Dear Brian, Thank you for taking the time to share your review with us. We deeply sorry if you had the wrong impression with the iron board facility. The note was actually a damage fee notification, the $50 surcharge is applicable for broken iron &...More

Reviewed 1 March 2017

The buffet breakfast is ok, with different kind of food to choose, but service quite slow. Close to megakuningan area (5 min by taxi ) and 3-5 min walking from big mall with plenty of shops and restaurantsMore

Thank clt792017
Response from Parklane_jkt, General Manager at The Park Lane JakartaResponded 2 March 2017

Dear Valued Guest, Many thanks for the feedback from your recent visit to The Park Lane Jakarta. Your comments regarding service during breakfast have been passed on to our F&B Manager for further improvement, apologize for any inconvenience caused. Apart from that I’m glad that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 71 - USD 93 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Jakarta
#34 Spa Hotel in Jakarta
#43 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 71 - USD 93 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Jakarta
#34 Spa Hotel in Jakarta
#43 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (247)
Room & Suite (188)
Dining (58)
Pool & Beach (32)
Amenities (57)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Yanne S
26 October 2017|
Answer
Response from Parklane_jkt | Property representative |
Dear Yanne S, Greetings from The Park Lane Jakarta Yes we do provide complimentary minibar in each rooms and basic amenities such as coffee/tea maker. Regards The Park Lane Team
1
Vote
Yanne S
26 October 2017|
AnswerShow all 3 answers
Response from Hardy L | Reviewed this property |
They do, but only 2 sodas and 2 snacks for complimentary besides 2 bottles of mineral water. If you need a complete mini bar, you can give a call to front desk, they will set up for you but it is not for free.
1
Vote
Terrence C
3 September 2017|
AnswerShow all 3 answers
Response from | Reviewed this property |
Not a big deal
0
Votes
Room Tips
"Room facing certain direction (definitely not facing pool), check wifi in the room."
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"I love the views over the neighbouring dutch cemetry"
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"Go for the Premier Club"
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"the odd numbers - you will get the pool view instead of the graveyard view."
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