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The Park Lane Jakarta

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#30 of 456 Hotels in Jakarta
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The Park Lane Jakarta
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432 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Perth, Australia
Reviewed 7 March 2016

More of a business hotel, but was there for three days holiday on the way back from North Sumatra. Clean rooms, great service, very nice pool; nearby a modern shopping centre, and some local sights. Club room is available - only request would be for an Indonesian breakfast option at the club room ( though available at the downstairs restaurant)....

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Helpful?
2Thank Langhorne87
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your recent stay. I do appreciate receiving all of your positive comments and Ichwan, our EAM of rooms that you mentioned will certainly delighted and be thanked. Your support is valued and we do look forward to welcoming you back in the near future. Yours sincerely General Manager

Reviewed 23 February 2016 via mobile

It was a very pleasant stay. The hotel has excellent facilities and the food was pretty authentic. Warm and helpful staff made the stay all the more enjoyable. Will be staying here on my next visit as well. The only thing that needs improvement is the breakfast menu. Some variety would be nice specially when it's a lil longer stay.

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Helpful?
2Thank Anil J
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your recent visit at The Park Lane Jakarta. Your comment regarding the breakfast menu is well noted, surely we will passed the comment to our Executive Chef for further review. Apart from that I’m glad you enjoyed your stay and really appreciate for being a loyal...

Bangkok, Thailand
Reviewed 9 February 2016

When I arrived I was offered an upgrade to the Premium Rooms. They charge 400.000 IR extra per night for 2 people. Thats includes the room in the Club floor (16th floor) with won lounge and smoking room, compl. breakfast, free softs and coffee all day, beer and wine from 5:30-8:30pm ++ Great value for the money. The staff was...

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Helpful?
1Thank Oli-BKK
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I read with interest the comments you posted online following your recent stay in at The Park Lane Jakarta. I’m glad you enjoyed your stay especially in our Premier Club and your kind comments regarding our staff are really appreciated. Thank you for your support and we look forward to welcoming you back. Yours Sincerely General Manager

Brisbane, Australia
Reviewed 8 February 2016

I have stayed at this hotel many times over the past 10 years. Nice newly refurbished rooms.comfortable bed and excellent linen. Good breakfast and in general service is of a 5 star standard.Staff highly trained and speak excellent English. Water pressure could be improved as shower water pressure very weak. Excellent free WiFi. Nice big outdoor pool.overall excellent value for...

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Helpful?
1Thank Ronnie S
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your recent stay November at The Park Lane Jakarta. Your comment regarding water pressure is well noted, I have passed the comment to our duty engineer for further follow up. Apart from that I’m glad you enjoyed your stay and really appreciate your comment regarding our...

Reviewed 29 January 2016 via mobile

My experience with Parklane hotel was awesome. Staff of parklane was good, well mannered and addressed all my concerns in a timely manner. The room provided to me was good, spacious and clean. Room also had study table which helped me do my work conveniently. Bathroom was big compared to other hotels. Hotel had all the required facilities like big...

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1Thank Yamihir
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your visit in January to The Park Lane Jakarta. I’m glad that we were able to meet your expectations and happy to know that you enjoyed your stay. I really appreciate your kind comments regarding our staff as this is such an important element for us. Thank you for your support...

Reviewed 27 January 2016

This Hotel just renovated with great room + the swimming pool also great. When you stay here try also riva menu with great steak + wood oven pizza + wide wine selection make this hotel a great place to stay. You don't need to go else when stay this hotel.

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Helpful?
1Thank Jim H
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your recent visit to The Park Lane Jakarta. I’m glad you enjoyed our services & facilities especially in our The Riva Grill Bar and Terrace Restaurant. Thank you for your support and we look forward to welcoming you back. Yours Sincerely General Manager

Jakarta, Indonesia
Reviewed 21 January 2016 via mobile

We go there and enjoying saturday -sunday holiday in Jakarta. The room clean, tidy and very relaxing. Also the crew are nice. We go to swim on sunday morning, the hotel has 2 pool, one of them is warm water like jacuzzi. We stay in grand deluxe city view room which toilet room inside comfortable, clean and wide.

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2Thank Eka N
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your recent stay at The Park Lane Jakarta. We do appreciate your support and kind comments regarding our staff and are glad you enjoyed your weekend stay. Looking forward to welcoming you back. Yours Sincerely General Manager

jakarta
Reviewed 20 January 2016 via mobile

We stayed on 25 december, two rooms with king size and twin bed ( spacious, clean and confy ). Nice swimmingpool but need attention on rock side ( my kid got scratch on it ). Buffet breakfast just ok, standard taste but all staff were attentive and freindly . Location walkable to kasablanka mall and short drive to kuningan area...

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Helpful?
Thank tuti40
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I am always happy to receive feedback on our hotel services and I thank you for taking the time to point out area where you feel improvement is required. I have passed on the issues you mentioned regarding the rock in our swimming pool area to our Chief Engineer for further action. Thank you for bringing this...

New England
Reviewed 13 January 2016

Stayed here for one night with family during end of year holiday. Location-wise, it can be one of the areas in Jakarta with a really bad traffic and you can get stuck for quite a while due to its close location to Kota Kasablanka and a flyover heading for Kampung Melayu and Jakarta Timur. The hotel itself is well maintained....

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3Thank s3ndal
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear valued Guest, I was pleased to read the comments you posted online following your recent visit at The Park Lane Jakarta. I’m glad you and your family had the chance to enjoyed our full range service and facility and really appreciated all your positive comments. Thank you for your support and we look forward to welcoming you back. Yours...

Singapore
Reviewed 9 January 2016 via mobile

We were lucky to be checked in way earlier, so thanks to the receptionist staff for making it possible. Location is quite decent, 5 mins walk to Kota Kasablanka mall with lots of fancy eateries. On the other hand, if you arrive in this region during peak hour, you just wish you're not staying in the area, as the traffic...

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Helpful?
3Thank R-borne
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your recent visit to The Park Lane Jakarta. I’m glad you enjoyed your stay and your good comments from the check in process to our service and facility are much appreciated. Thank you for your support and we look forward to welcoming you back. Yours Sincerely General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to The Park Lane Jakarta.If you truly appreciate the warmth of a sincere welcome, plus a comfortable room and quality service delivered professionally by friendly, smiling staff, then The Park Lane Jakarta is the place for your stay in the capital.The hotel is located adjacent to one side of the city's "Golden Triangle" central business district, the main business district of Jalan HR Rasuna Said and within a walking distance to superblock Kota Kasablanka Shopping Mall. Easy access from Soekarno-Hatta International Airport, it is only a 40-minute drive to reach the hotel. Hotel Map All of the hotel's 280 rooms, including 36 long-stay residences, are equipped with wired & wifi high-speed internet access.The Park Lane Jakarta is the first five star certified Eco Hotel in Indonesia. ... more   less 

Additional Information about The Park Lane Jakarta

Address: Kav 18 Kuningan Jln. Casablanca, Jakarta 12870, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $94 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta
Hotel Style:
#19 Business Hotel in Jakarta
#23 Spa Hotel in Jakarta
#29 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Park Lane Jakarta staff and other travellers.
5 questions
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Questions? Get answers from The Park Lane Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room a good size really clean tidy had no complaints. ”
106NeilC, 17 Mar 2017 | Read review
“If it doesn't bother you, get the room facing the graveyard.”
npandyangsa, 6 Mar 2017 | Read review
“Generaly it's good to stay for very fare price”
X7623QJalib, 13 Feb 2017 | Read review
“city view room is the best”
hbcity1983, 1 Feb 2017 | Read review
“Road noise can be heard. Ask for rooms away from the street.”
F356KBrichardg, 18 Nov 2016 | Read review
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