We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Shangri-La Hotel Jakarta

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Shangri-La Hotel Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,287 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,086: English reviews
Woodbridge
Reviewed yesterday NEW

The staff are courteous, extremely helpful, respectful to guests and are true professionals. The dining experience at SATOO is excellent and words cannot adequately describe the delicious breakfast. The appetizers in the Horizon Club are extremely delectable as well.

 Report
Helpful?
Thank Todd C
Reviewed 3 days ago NEWvia mobile

Cannot go wrong with Shangs. Man the b'fast spread is humungous. You need atleast 4 night stay to enjoy everything on the morning buffet. Then there is BATS the notorious watering hole ( loud live music dungeon type bar) with it's own attractions. In short if on holiday and want to eat and enjoy stay in this hotel.

 Report
Helpful?
Thank Saket S
Canberra, Australia
Reviewed 6 days ago NEW

Stayed on a work trip. Lovely rooms, excellent facilities and the staff were all friendly and helpful. Free WiFi was fast and reliable. The food in the main dining area was buffet style and showed great variation and high quality. The sports facilities are great and it is easy to get a taxi to and from the hotel to explore...

 Report
Helpful?
Thank Simon R
Hobart, Australia
Reviewed 6 days ago NEW

A well appointed hotel which is an oasis in a busy city with the large garden views giving a feel of calmness and luxury. Whilst potentially no different to other hotels of the same standard the real stand out is the very friendly staff who go out of their way to welcome you and look after your every need. Highly...

 Report
Helpful?
Thank Starfish2201
Toronto
Reviewed 1 week ago

I spent several weeks on business in this hotel and was made to feel at home. Service was always good in the restaurants, lounge and the room was lovely with a superb view of the local mosque. It was wonderful to awake to the call for prayer and relaxing at the elegantly appointed pool after a work day was sublime.

 Report
Helpful?
Thank debrah711
SLJDMM, Resident Manager at Shangri-La Hotel Jakarta, responded to this review

Dear debrah711, It is great to know that you feel right at home at Shangri-La Hotel, Jakarta. Thank you for your kind words for our room, lounge and colleagues’ service. We are proud to be your home away from home and we look forward to welcoming you back in the future. With Best Regards, Daniel Kaeflein Resident Manager

Lowestoft, United Kingdom
Reviewed 1 week ago via mobile

The experience is as good as it gets. I stay in hotels globally but the staff here always go that extra mile to make you feel special. It's all great and I just have a problem saying which bits of the service are the best!

 Report
Helpful?
Thank madcamel
SLJDMM, Resident Manager at Shangri-La Hotel Jakarta, responded to this review

Dear madcamel, First of all, thank you for sharing this kind review. I am truly delighted to know that our colleagues’ service has made your stay excellent. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Daniel Kaeflein Resident Manager

Cope
Reviewed 1 week ago via mobile

A great place to stay. The room big and the bathroom very nicevwith shower and bathtube. Super views of the city. The swimmingpool is resort style and a great waybto start the day. The Horizon Lounge serves good breakfast and have happy hours in the afternoon with food and drinks. Lots of food options at the hotel, the dinner buffet...

 Report
Helpful?
Thank Michael G
SLJDMM, Resident Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Michael G, Thank you for choosing Shangri-La Hotel, Jakarta as your place to stay during your business trip. I am delighted to know that you’ve found our rooms, swimming pool, Horizon Club Lounge and buffet options at SATOO excellent. Your feedback regarding the shuttle service to Plaza Indonesia is well noted and will be shared with the team for...

Riau Province, Indonesia
Reviewed 2 weeks ago

Shangri la Jakarta is one of old hotel that located in premium location in Jakarta, it behind one of Iconic Jakarta Office tower BNI 46 Tower. I like with room quality that newly renovated. The breakfast menu is awesome, i like if Modern Hotel serve "Jamu" for its breakfast in which it is signature indonesian drink. I surprise with the...

 Report
Helpful?
Thank zuamaron r
SLJDMM, Resident Manager at Shangri-La Hotel Jakarta, responded to this review

Dear zuamaron r, I am truly delighted to know that you’ve enjoyed our newly renovated rooms, breakfast menu and Jacuzzi at the Health Club. Thank you for your compliment. We look forward to welcoming you back in the future. With Best Regards, Daniel Kaeflein Resident Manager

Tangerang
Reviewed 2 weeks ago via mobile

I stayed here for a conference called Indonesia Economic Forum 2016 which took place in this hotel. Checked in was very warm and efficient. Even though it was crowded enough at the reception desk as there were relatively many guests checking in at that time, all the reception staffs successfully managed to handle check in process very well. Room was...

 Report
Helpful?
Thank rizkysaps
SLJDMM, Resident Manager at Shangri-La Hotel Jakarta, responded to this review

Dear rizkysaps, I am delighted to know that you had an enjoyable stay during your business trip. Your compliment for our rooms, beds and especially our colleagues service is truly appreciated and will be shared with the team. Your feedback regarding SATOO’s breakfast quality is well noted and will be shared with the chef for further improvement. If you have...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

To my mind, this hotel has the best breakfast of all the hotels I have ever stayed in. Generally, the breakfast at Shangri-La hotels is very good, but over here not only is there a huge variety from Western over Chinese to Japanese and Indonesian dishes, but also the service is extremely good. Two thumbs up.

 Report
Helpful?
Thank Fix2013
SLJDMM, Resident Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Fix2013, It is truly an honor for us to be considered for having the best breakfast buffet in the city. Thank you for your compliment for SATOO’s breakfast options and also for our colleagues’ service. We look forward to welcoming you back in the future. With Best Regards, Daniel Kaeflein Resident Manager

1,390 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (704)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (124)
Viewed
Bathroom (38)
Viewed
View from Room (58)
Viewed
Pool/Beach Area (41)
Viewed
Hotel & Grounds (92)
Viewed
Dining (47)
Viewed
Family/Play Areas (3)
Viewed
Other (298)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (661)
Viewed
Amenities (128)
Viewed
Deluxe Room (44)
Viewed
Horizon Club Room (66)
Viewed
One Bedroom Suite (38)
Viewed
Pool (24)
Viewed
Dining (293)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (5)
Viewed
Family/Play Areas (2)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Menteng
Hotel Indonesia Kempinski
Hotel Indonesia Kempinski
#10 of 441 in Jakarta
902 reviews
Show Prices
Show Prices
Show Prices
Menteng
DoubleTree by Hilton Hotel Jakarta
Menteng
Pullman Jakarta Indonesia
Menteng
The Hermitage Jakarta
The Hermitage Jakarta
#2 of 441 in Jakarta
221 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 

Additional Information about Shangri-La Hotel Jakarta

Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Price Range: $191 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
Number of rooms: 618
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Orbitz, Booking.com, Agoda, Priceline, HotelTravel.com, Odigeo, Cheap Tickets and Travelocity so you can book your Shangri-La Hotel Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta
Hotel Style:
#6 Romantic Hotel in Jakarta
#8 Spa Hotel in Jakarta
#9 Business Hotel in Jakarta
#9 Luxury Hotel in Jakarta
#12 Family Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Jakarta staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Shangri-La Hotel Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter.”
 of 5 bubbles simonf649, 1 Dec 2016 | Read review
“ask receptionist for best view”
 of 5 bubbles zuama2016, 22 Nov 2016 | Read review
“Looking at the condition of my room I believe every room must be good.”
 of 5 bubbles mstt659, 3 Nov 2016 | Read review
“Select a garden/pool view!”
 of 5 bubbles ammara362, 26 Oct 2016 | Read review
“Horizon Club Floors”
 of 5 bubbles Czardines, 25 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay