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Shangri-La Hotel Jakarta

1,570 reviews
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Traveller (936)
Room & Suite (394)
Dining (354)
Overview
  • Excellent66%
  • Very good26%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“horizon club”(113 reviews)
“satoo restaurant”(49 reviews)
“shang palace”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel Jakarta
Special Price: 35% off room rate
Hotel deals
Rooms
25 Dec.26 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,570)Write a Review
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All reviewshorizon clubsatoo restaurantshang palacehorizon floorlobby loungebuffet restaurantexcellent hotelbusiness tripswimming poolblue birdin room diningfive star hotelbreakfast spreadenjoyed my staybusiness hoteldeluxe roombats
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1 - 5 of 1,315 reviews
Reviewed yesterday via mobile

Was i jkt foe business meetings and stayed 3 nights. Its always great to stay at this hotel Which goes out of the way to make u comfortable. Good rooms Good food great service! The staff behaviour is exemplary. The horizon club at level 23...More

Thank Deepak T
Reviewed yesterday

Very secured hotel, clean, helpful staff, functional - all as per what you'd expect of a Shangri-La hotel. Breakfast and lunch buffet spread was decent, food at Japanese and Chinese restaurant were great. I felt the food at the Italian restaurant was slightly too salty...More

Thank fridaywoo
Reviewed 6 days ago

Since 1999, I visited this hotel twice a year for business and Leisure purposes. Absolutly top quality service/hospitality. Rooms are great, staff is friendly and professional, restaurants(Satoo, Chang,.. bar BATS nice) Only sad thing is that when you want to play tennis PM (after a...More

Thank 123SOBELAIR123
Response from SLJGM, General Manager at Shangri-La Hotel JakartaResponded 4 days ago

Dear 123SOBELAIR123, Thank you for sharing your review. First of all, my team and I appreciate your compliments in relation to our rooms, restaurants and colleagues’ service. We are also glad to know that you had an enjoyable stay at our hotel. Your feedback regarding...More

Reviewed 1 week ago

One of the best hotels in my life. All is very exclusive. Very nice and comfortable. Luxury in every details. The staff is very professional and courtesy; a compliment for the safety measures at the entrance and for the cleaning and the services. Excellent the...More

Thank Marco M
Response from SLJGM, General Manager at Shangri-La Hotel JakartaResponded 4 days ago

Dear Marco M, Thank you for sharing this wonderful review. Being considered as “the perfect hotel” and one of the best hotels you’ve ever experienced is truly an honour for us. Your comments truly motivate us to keep presenting the best to our guests. Again,...More

Reviewed 1 week ago

Shangri-la Jakarta is a hotel with long experience in the location. Eventhough it has been 20 more years old, the hotel still shows class. The rooms we stayed on are well maintained and very clean. the food is also good and food variation is very...More

Thank Boyke S
Response from SLJGM, General Manager at Shangri-La Hotel JakartaResponded 5 days ago

Dear Boyke S, Thank you for sharing your review. I am delighted to read that you think highly of our hotel and that our overall facilities have made your stay enjoyable. Our goal is indeed to be the first option for our guests and it...More

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Traveller (936)
Room & Suite (394)
Dining (354)
Pool & Beach (85)
Hotel & Grounds (602)
Bathroom (57)
Family and Play Areas (11)
Business Centre & Event Rooms (5)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 150 - USD 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Jakarta
#9 Business Hotel in Jakarta
#9 Family Hotel in Jakarta
#14 Spa Hotel in Jakarta
#15 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 150 - USD 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Jakarta
#9 Business Hotel in Jakarta
#9 Family Hotel in Jakarta
#14 Spa Hotel in Jakarta
#15 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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