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Sari Pan Pacific Jakarta

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#28 of 441 Hotels in Jakarta
Certificate of Excellence
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681 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Mumbai (Bombay), India
Reviewed 1 November 2016 via mobile

Undoubtably, one of the finest hotels in Jakarta. Very spacious rooms and excellent service. Breakfast offers variety of veg/non-veg options. Indian restaurant "queen" is next door. Getting into the city or business places is very easy.

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Helpful?
Thank jigneshad
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Thank you your great review towards our hotel. We truly love to create memorable experiences for our guests. We delighted that you had a memorable stay with us. It is with great pleasure that we accept your compliments. Know that I will be sure to share your compliments...

Jakarta
Reviewed 31 October 2016

This hotel has excellent costumer services and worthy to be recommended for my colleagues when visiting Jakarta. While the location is in central and easy to get any location where we wan to to go. I do love to stay in this hotel.

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Helpful?
Thank thomashZ9841ZQ
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. It is a true pleasure to read through your note as I can sense that you have experienced our personalized service as we strive for the highest guest satisfaction possible. Nothing pleases us more than to have loyal guests, like yourself, tell us your visit was memorable. We’re...

Jakarta, Indonesia
Reviewed 30 October 2016

+ front office team check in check out serve in very fast. +Room overall clean + lunch buffet in Japanese resto very delicious with reasonable price. -Bfast even though have variety food but need improvement in term of taste. Overall i am happy stay in this hotel n will comeback for next occasion.

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Helpful?
Thank henryanto_setiawan
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. It is always a pleasure to welcome our returning guests like you so thank you for that. We are very delighted to hear your comments on the hotel’s location, service level and your lunch experience at our Keyaki Japanese Restaurant. I have shared this review with the team...

Reviewed 7 October 2016 via mobile

I often stay at this hotel, so often I feel like my second home in Jakarta. The hotel is old, need to refurbished soon. Please get rid of those old furnitures and the damp carpet. Bog down water faucet. And the dirty bathroom tiles near the bathtub need to be cleaned up. But overall, I like the hospitality. Their staffs...

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Helpful?
1Thank RageMe
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We will be sure to pass your compliments on to our associates, and we look forward to welcoming you back to the hotel soon!...

Kuala Lumpur, Malaysia
Reviewed 4 October 2016

Sari Pan Pacific is conveniently located in the city center which fronts one of the important protocol roads in Jakarta. The hotel, though rather old is efficiently managed with lots of sincere smiles. Checking in was fine at the dedicated lane for the Pacific Lounge visitors. Rooms were large and clean though the furniture and bathroom could do some refurbishments....

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Helpful?
3Thank Zurin H
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We are glad that you found our hotel warm and inviting, and that you exceptionally enjoyed our Pacific Lounge, We were also pleased to...

Reviewed 30 September 2016 via mobile

This is one of an old strategic hotel in Jakarta. We can reach shopping mall n thamrin city easily. Big room, Hospitality from staff quite nice...also have a good response. The room facilities also nice its have iron, hair dryer etc. But unfortunately i found apple remnant under the table....n the bathroom door need to replace that made me little...

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1Thank yuliaditha
Dhaka
Reviewed 26 September 2016

We booked this hotel considering the location and availability of restaurants and shopping malls around it. The hotel is in Thamrin area with 6 international chain restaurants around it. Mc Donald's, FKC, Pizza Hut, Burger King, Starbucks and Chillies. Sarinah shopping mall is just opposite to the road. The service of the hotel is excellent as expected from a renowned...

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Helpful?
1Thank Abeer71
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for choosing to stay with Sari Pan Pacific Jakarta! We are delighted that you have enjoyed your stay. As you have mentioned, we are located in the heart of the city on the bustling Sudirman – Thamrin Road, making it an ease to travel about Jakarta by both public and private transportation. We are also pleased that you...

Dubai, United Arab Emirates
Reviewed 21 September 2016

Sari Pan Pacific truly professional staff who really makes your trip memorable and makes you feel at home. I appreciate support shown by Ali and Sony and a big thank you Mr.Rival Reservation Manager for his kindness shown through out our stay.

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Helpful?
1Thank Nayeem S
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Glad to know from our visiting guest, that you really enjoyed the ambience of our hotel and the facilities but most of all our dedicated associates. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon....

Reviewed 21 September 2016 via mobile

PROS: Great location, spacious rooms and a good restaurant. Very friendly staff. CONS: Very old rooms. Stayed on 9th fl. Room looked straight out of the 1980's. Could not charge mobile or laptop at night since turning off lights turned off electricity to plug points. Can you beat that? The furnitures were also very old. The central console next to...

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Helpful?
1Thank Sridhar K
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are pleased to know that you enjoy the warm and personalised service provided by our associates throughout the hotel. We are pleased to see guests return and delighted to serve you with a smile, which is the signature of our service. Our Hotel was first build at...

Reviewed 20 September 2016

The hotel was old, although generally in a good condition, there are a few things in the bathroom that need to be fixed. The toilet didn't flash properly and they didn't provide iron. I found the service was very good including the music entertainment in the lobby. The complaint I have is the the room rate when the breakfast was...

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Helpful?
1Thank Amin H
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. While I am delighted that overall you were pleased with the location and that you were happy with our service, we are deeply concerned that in our bathroom & bedroom condition, we had fallen short of your expectation and I have shared your feedback with the teams concerned...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Food & drink at the hotel
Cafetaria Sari Pan Pacific
Cafetaria Sari Pan Pacific
Cuisines: Sushi, Asian, Indonesian
Keyaki
Keyaki
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more   less 

Additional Information about Sari Pan Pacific Jakarta

Address: Jln. M.H. Thamrin 6, Jakarta 10340, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $106 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sari Pan Pacific Jakarta 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, HotelTravel.com, Priceline, Ctrip TA, Cheap Tickets, Odigeo, Asiatravel.com Holdings and Travelocity so you can book your Sari Pan Pacific Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sari Pan Pacific Jakarta Hotel Jakarta
Pan Pacific Jakarta
Jakarta Pan Pacific
Hotel Style:
#20 Business Hotel in Jakarta
#21 Spa Hotel in Jakarta
#21 Family Hotel in Jakarta
#28 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Sari Pan Pacific Jakarta staff and other travellers.
1 question
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Vancouver, Canada
3 months ago

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Questions? Get answers from Sari Pan Pacific Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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