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Bandara Hotel

getaroom.comUSD 138*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 161*
USD 138*
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USD 147*
USD 147*
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Bandara Hotel
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595 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Sydney
Reviewed 14 February 2015

I booked a day room at this hotel between flights. Besides being given a near pool room, I got no rest. At the pool, music played continuously and with 6-7 guests, who needs it? But the worst was yet to come. A Dj set up for an evening even. Despite no one there for the event, the music was cranked...

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Helpful?
Thank Kris F
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘Kris F’, First and foremost, it is with regret to hear the inconvenience you had during stay with us through TripAdvisor website. We have reviewed your concern with our team and some corrective action has been taken afterward. For your consideration; we have adjusted the audible sound in the acceptable level including to re-adjust the speaker position. We have...

Santa Barbara, Ca
Reviewed 8 February 2015

Stayes here twice, coming & going on a snorkel trip to Raja Ampat. Close to airport with shuttle service, clean, great pool & outdoor area, nice staff, good restaurant. Would highly recommend if you have to be near the airport or are connecting to a neighboring island.

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Helpful?
Thank Linda B
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘birder-snorkeler’, It is delighted to hear your overall experience and recommendation to the fellow travelers. Being recognized about our hospitality, public facilities and dining experience is energize us, our team is motivated with your comment, thank you for that ‘birder-snorkeler’. We do appreciate for supporting Starwood Hotels and Resorts for your accommodation and services. Looking forward to welcome you...

Monaco-Ville, Monaco
Reviewed 5 February 2015

In between a long-haul from Europe and an onward flight to Bali, the Sheraton Bandara was a perfect relaxation experience. Lying on the poolbar daybeds at sunset, watching the lake and the illumination of the hotel, with its contemporary - colonial mix was a much nicer atmosphere than staying in an airport lounge. The taxi took just 5 minutes. Next...

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Helpful?
Thank TrophyCollector
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘TrophyCollector’, It is always our pleasure when knowing that we were able to reach the expectation for each of our guests. Your short note to describe your experience and our hotel products and facilities is highly appreciated and I believe it will reach out to the fellow travelers for their beneficial. ‘TrophyCollector’, we do appreciate your support and caring...

Denpasar, Indonesia
Reviewed 29 January 2015 via mobile

Great hotel but service at the Lobby Lounge bar is a total disaster, ordered 3 things, 2 came out wrong, had to ask and re-ask for mayonese... Ordered a cocktail came out without vodka... Please hire a floor manager... As we want to get back but to have meetings there it s gotta be top notch....

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Helpful?
1Thank jedoanuta j
Edward T, Manager at Bandara Hotel, responded to this review

Dear Jedoanuta J’, We do appreciate to receive your caring feedback through TripAdvisor website. Your concern regarding the overall dining experience has reach our high attention and our regret to hear about this dissatisfaction experience. We have reviewed all details of your concern with our team here and definitely a corrective action will be taken with immediate effect in assuring...

Piombino Dese, Italy
Reviewed 25 January 2015

I stop by just for half a day awaiting for the flight. The Hotel is really beautiful and can bring out from the Chaos of Jakarta. I had tried the SPA (small but nice) and the Pool Restaurant (very nice location and nice Tapas)

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Helpful?
1Thank 971AndreaZ24
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘971AndreaZ24, It is our pleasure when reading your energizing feedback via TripAdvisor website. We do appreciate for sharing this matter to the fellow travelers regarding our products, services and vicinity. We are proud when knowing our landscape and environment is able to deliver a unique experience to our guests. I am also glad to hear that you have time...

Colorado
Reviewed 20 January 2015

My wife and I were arriving at the Jakarta airport at Midnight and were catchin a plane to Bali in the morning. I chose this as it is I think the closest. About a 5 minute ride away. I wanted to get through getting the visa, going through customs and immigration very efficently as we had had a very long...

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Helpful?
1Thank dshuber
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘dshuber’, It is our pleasure when reading your overall experience and thank you for your recommendation to the travelers via TripAdvisor website. Your recognition about our hospitality and products is encourage and motivate us to always maintain and enhance the holistic experience to our guests. I wish you have a wonderful trip to explore Bali island with your wife...

Reviewed 20 January 2015

Have stayed here a couple of times primarily for convenience on overnight stopovers. Traffic does vary but shuttle back to airport is quick and much less subject to delays. The staff are friendly, helpful and happy. Food range is quite good and standard is good. Hotel facilities and general appearance is also good. Room standards are are not to expectation...

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Helpful?
Thank Yark60
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘Yark60’, Thank you for your constructive feedback given through TripAdvisor website. It is sad to hear that we failed to deliver our promises to you for a certain reason that we have not get an update toward your detail profile yet in our communication nor reservation detail. ‘Yark60’, we are happy to hear about your plan to visit our...

Sydney, Australia
Reviewed 10 January 2015

Hotel is close to airport, however due to Jakarta traffic, the journey took over one hour, but the following morning 10 minutes. The proximity to the airport is the biggest drawcard for this hotel. It is "tired" and in need of complete refurbishment - there are signs that some work has started. Room was adequate, nothing special, nothing bad, free...

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Helpful?
1Thank GWK57
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘GWK57’, Thank you to dedicate your precious time for sharing your overall experience via Tripadvisor website. Your thought about the traffic in Jakarta and our hotel location with the complimentary shuttle services will beneficial to the other travelers. ‘GWK57’, on this opportunity we would like to share that we are currently renovating all our rooms, with about 35% of...

Reviewed 8 January 2015 via mobile

Stay here to catch morning flight with my family. We paid our stay using starwood points which allow us to have free night. I was shocked when we entered our room, reception said it is a nrwly renovated room, but in fact what i can find in the room is an old and tired property. Toilet is really bad, there...

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Helpful?
3Thank RonaldHalim
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘RonaldHalim’, Thank you for your sharing and your feedback via TripAdvisor website has been communicated well to our team. It is with regret to know that we were failed to furnish you with our new refreshment room and your thought regarding the overall room condition and facilities become our high concern for consideration. We do apologize for the unpleasant...

Reading, United Kingdom
Reviewed 4 January 2015

We just stayed here for one night as we had to catch the flight in the morning. The hotel has a shuttle service to pick up their guests at the airport and take them back to the airport. It runs every half hour. The room that was offered to us just had a double bed which we could not use...

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Helpful?
1Thank Pannalal
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘Pannalal’, Thank you for dedicating your precious time to share your experience via Tripadvisor website. It is so nice to know that you and your family have a pleasant stay with us. Your comment for the overall experience is really encouraging and we have shared it with our team during morning briefing. I can see a motivation spirit was...

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Deluxe Garden View Room (27)
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Deluxe Lake Terrace Room (29)
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Deluxe Lake View Room (28)
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Junior Suite Terrace Room (42)
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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Just three kilometres from Soekarno-Hatta International Airport, Sheraton Bandara Hotel offers a unique, five-star, resort-style experience. ... more   less 

Additional Information about Bandara Hotel

Address: Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $144 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Bandara Hotel 4.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Cancelon, Hotwire, Priceline, Agoda, Travelocity, getaroom.com, TripOnline SA and HotelQuickly so you can book your Bandara Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Bandara Hotel Jakarta
Sheraton Hotel Jakarta
Sheraton Hotel Bandara
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#39 Spa Hotel in Jakarta
#57 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Bandara Hotel staff and other travellers.
10 questions
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Questions? Get answers from Bandara Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on ground floor have direct access to the pool, bar and coffee shop.”
HKOCH50, 30 Mar 2017 | Read review
“All rooms are quiet”
Vikundra, 13 Mar 2017 | Read review
“pool view is the best”
cdeconner, 9 Mar 2017 | Read review
“One over looking the lake!”
CharlesR71, 5 Mar 2017 | Read review
“Stay at higher floor to avoid the bugs.”
st69com, 17 Jan 2017 | Read review
5 of 5
getaroom.com
USD 138* /night
View Deal
Booking.comUSD 147
Hotels.comUSD 147
TripAdvisorUSD 138
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*Disclaimer
Prices are for 1 room, 2 adults
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