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Sheraton Bandara

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Sheraton Bandara
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559 Reviews from our TripAdvisor Community

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Showing 462: English reviews
Reviewed today NEWvia mobile

I visited to Linjani in 28th Nov. I enjoyed and satisfied on your service.Especially your staff named Ms.Eva and Ms.Shella make me happy by kindness and smile.Thank you very much for your hospitality, I could have a very nice memories!!!!! Terima kasih banyak!

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Helpful?
Thank 恵一郎 森
Reviewed yesterday NEW

excellent room and service, my room choice was excellent with great view from ground balcony... The hotel equipped with automated external defibrillator (AED), which mean your Heart in save hands...10 thumbs up. Front desk staff she was helpful to get me the best room Witness nice wedding, smooth place, front desk staff very accommodating well done. Shuttle bus staff very...

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Thank Ahed N
Reviewed 4 days ago NEWvia mobile

I stayed 1 nite in this hotel for business traveling. First I imagined this is Sheraton standard (luxury) and near with airport so it is supposed to be perfect. When I arrived in the hotel, two receptionists were welcoming me and arrange my room in 4th fl in right wings. And after getting into the room, these room stuffs really...

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Thank Cak N
San Francisco, California
Reviewed 4 days ago NEW

we needed to stay overnight near the airport and found this hotel to be perfect for this purpose. The room was quite nice, the staff attentive and the hotel shuttle, while we needed to wait a bit, was fine. We found the hotel to be in a nice setting and could barely hear the bustle of planes and other noise,...

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Thank MikeHSFO
Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

Had a 2 night stay for meetings. As usual the hotel always provided with its best ensuring that its faithful clients were well looked after. Tha staffs, the facilities, the lounges were just great! The 24 hour round the clock massage service and spa is one of ghe best that the hotel has to offer. Tje swimming pool is nice,...

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Thank JJ_St01
Singapore, Singapore
Reviewed 2 weeks ago via mobile

I think the brand Sheraton will evoke memories of luxury and glamour however I think this must be one of the least befitting property in the Sheraton group. Stayed here for 2nites as we had a company event at the hotel. The entire property is in a desperate need for a overhaul. Looking very tired. Room was clean and amenities...

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Helpful?
Thank Jet4worknplay
Suhendy, On behalf of Management at Sheraton Bandara, responded to this review

Dear “Jet4worknplay” Warmest greetings from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the TripAdvisor website It is with deep regret to hear that you had an unpleasant stay during your recent visit with us, please accept our sincere apologies for all the shortcomings that you experienced. We do realize that the property had...

Ternate, Indonesia
Reviewed 2 weeks ago

We stay here because our plane was delayed. The hotel itself is huge and so many rooms. we got in the east wing which so far from lobby. Despite that the room was so spacious and also its bathroom. The best thing during our short stay was the hotel breakfast. They have international buffet, different type of food from indonesia,...

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Helpful?
Thank Nela L
Suhendy, On behalf of Management at Sheraton Bandara, responded to this review

Hello “Nela L” Warmest greetings from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience with us via the Tripadvisor website We are pleased to learn that you enjoyed your stay during your recent visit with us. Thank you for your good comments toward our property, breakfast experience in particularly. We have shared your good...

Bangkok, Thailand
Reviewed 3 weeks ago via mobile

It is resource style hotel near airport Eventhough it is old style but still functioning. At least hot water still hot, bed is comfortable, room space is good. Two bad things are breakfast and bugs and flies in the room. When I entered the room, I noticed the net cover the bed but did not have a clue on it's...

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Thank Chanchana B
Suhendy, On behalf of management at Sheraton Bandara, responded to this review

Dear Mr. B Chanchana, Warmest greetings from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for participating in the TripAdvisor web regarding your experience stay with us We have reviewed your comments trough at TripAdvisor web and would like to extend our sincere apologies for all the shortcomings that you encountered during your visit with us. On this opportunity...

Santiago de Cuba, Cuba
Reviewed 4 weeks ago

its proximity to the airport makes its access easy fro travellers as they also offer a foc shuttle service. the staff is nice and efficient the environment is quiet but the room have aged and a some refresh painting and change of curtains is mandatory, see attached photo§

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Thank ClubGGG
Suhendy, on behalf of management at Sheraton Bandara, responded to this review

Dear “Club GGG” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the Tripadvisor website We would like to thank you for your good comments toward our property. As you mentioned, our property location is very ideal for travelers who prefer airport proximity, to avoid the heavy traffic of Jakarta and avoid...

London, United Kingdom
Reviewed 5 weeks ago via mobile

I stayed here for one night this week on a quick trip to Jakarta. There was a major demonstration in the city the next day so we made the smart choice to stay at the airport, rather than the city, to avoid the blockades. This layout of this site wouldn't be out of place at a beach front location. A...

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Helpful?
Thank samndan2000
Suhendy, On behalf of Management at Sheraton Bandara, responded to this review

Hello “samndan2000” Warmest greetings from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the Tripadvisor website We would like to thank you for your thoughtful review toward our property, your comments have been great inputs for our improvement in the future to come. We do realized that the property had beginning to show her...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Just three kilometres from Soekarno-Hatta International Airport, Sheraton Bandara Hotel offers a unique, five-star, resort-style experience. ... more   less 

Additional Information about Sheraton Bandara

Address: Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $205 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Bandara 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Bandara Hotel Jakarta
Sheraton Hotel Jakarta
Sheraton Hotel Bandara
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#35 Spa Hotel in Jakarta
#53 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Bandara staff and other travellers.
10 questions
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Questions? Get answers from Sheraton Bandara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best room for my view”
 of 5 bubbles ahedn, 8 Dec 2016 | Read review
“Rooms are nicely spread out in a resort style. If you want to be close to the gym or reception, let the team know on check-in.”
 of 5 bubbles P8958GAbriana, 27 Oct 2016 | Read review
“Quieter rooms face the courtyard, but are very dark”
 of 5 bubbles Rover82, 20 Sep 2016 | Read review
“Third floor in the outer wings is very quiet.”
 of 5 bubbles Kiwibiker2014, 2 Aug 2016 | Read review
“Rooms are spaced out which is ideal for a quiet stay. If you want to be near the gym or pool, let the staff know.”
 of 5 bubbles P8958GAbriana, 12 Jun 2016 | Read review
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