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The Media Hotel And Towers

07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Media Hotel And Towers
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293 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Reviewed 24 December 2016 via mobile

The carpet still smells horribly. Please replace the carpet. The Media really need to reinvest and renovate. Please start with the carpet. I understand that it is not cheap to replace carpets for hotel this size. But what need to be consider is that when it comes to hotel businesses you make money when you flip it. The revenue from...

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Helpful?
Thank Adrian S
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Adrian, Thank you for your recent staying at our hotel. Your comments are much appreciated regarding your experience at The Media Hotel & Towers. First of all, we are apologize related your stay that did not meet your expectation. We sincerely regret that we note your dissatisfaction with our service and facilities. But we believe all your comments will...

Indonesia
Reviewed 16 December 2016

The first time I came here, I notice that the interior of the building is great, and comfortable too. The staff are all friendly, even when that time I couldn't enter my room so I should get back and complain it to the receptionist. The breakfast is delicious. The room has a lot of space, the bed too feels so...

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Helpful?
Thank lusciniareiko
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Lusciniareiko, Thank you for taking the time to tell us about your experience at The Media Hotel & Towers. We are delighted that you have enjoyed your stay with us. Proven by your positive comment regarding our location, services and hospitality. We are highly appreciate your compliment and recommendation about our hotel. Our team will always do the best...

Reviewed 16 December 2016

the staffs are friendly and providing fast service. the room is large and bath tub inside its good point need attention for cleanliness and smells of the bathroom price is acceptable i did not try other facilities cause in a hurry

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Helpful?
Thank nuning f
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Nuning F, Thank you for your recent stay at The Media Hotel & Towers, especially for you time to give us a precious review. We are happy to hear your kind words about our service and hospitality. On the other hand, please be assured that your comments have been shared to our team about your feedback concerning the cleanliness....

Reviewed 14 December 2016

I have been staying in this hotel since it was managed by Sheraton the staff still the same all friendly and greet me well maybe you need to small renovation in your executive lounge, it was luxury place but now empty place otherwise you change the place to meeting room or else.

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Helpful?
Thank gunawan s
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Gunawan S, Thank you for staying at The Media Hotel & Towers moreover about the comments regarding your experience at The Media Hotel & Towers. We are pleased to hear your kind words about how friendly our service associates. Your comments will become our concern to serve you even better. Once again we look forward to welcoming you back...

Reviewed 6 December 2016

Our family come to Jakarta to do some shopping in Mangga Dua and During our visit we stayed at The Media Hotel and Tower. The Staff there was extremely friendly and helpful. we asked the bell boy which shops in mangga dua were the best for the items that we were looking for and he was able to tell us...

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Helpful?
Thank Uchie L
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Uchie L, Thank you for trusting The Media Hotel & Towers as your place to stay while you are in Jakarta. Especially your time to give us your valued comments. We are glad to know that our overall facilities and service has met your expectation. Moreover, you had a good experience on our Indonesian’s buffet. We hope you could...

Reviewed 28 November 2016 via mobile

Recently during our lunch hour we were looking for something different to eat. A friend suggested that we try a new lunch buffet at the Media Hotel & Towers. The lunch buffet is called "Asli Kampoeng" and it features real Indonesian cooking and real Indonesian flavor. We all went to the hotel for lunch and we were really surprised and...

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Helpful?
Thank Sembiring I
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Sembiring I, Warmest greetings from The Media Hotel & Towers, Thank you for sharing your experience about your visit with us. It is always a pleasure to receive positive feedback from the guest like you. We are glad to know that you are satisfied and having such a nice experience about ASLI KAMPOENG (our Indonesian’s food buffet). Which certainly...

riyadh
Reviewed 26 November 2016

i have been coming to this hotel for the past 5 years ...it is falling apart They checked me in a room where telephone and safe are not working \ Courteously they changed the room where plumbing was leaking they repaired it ...i will continue reviewing for the rest of my stay...i hope no more surprises!!!! when i wanted to...

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Helpful?
Thank agerges
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear agerges Warmest greetings from The Media Hotel & Towers, We highly appreciate your comments on Tripadvisor regarding your stay at The Media Hotel & Towers. Our sincerely apologize for all unpleasant experience you had here. We are truly regret it. As for, We have shared this points to our team and it is become our concern for the improvement....

Jakarta, Indonesia
Reviewed 22 November 2016

I'm here for 1 night on May cause i need a place not too far from Ancol that day (Dimitri Vegas concert). This is a classic hotel but not so beautiful. I love a hotel with bathtub and this hotel can satisfy me with their bathtub. I don't like the situation arond hotel, very quiet.

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Helpful?
Thank aandhika
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear aandhika, Warmest greetings from The Media Hotel & Towers, Firstly, we want to say thank you for your staying on May at The Media Hotel & Towers. Moreover, for sharing your experience through Tripadvisor. We are glad to hear that your are satisfied with our room facilities especially bathtub as well as our location that is near to Ancol....

Reviewed 17 November 2016

I`ve been stay in here, the room price was good and the room was large. but the price in the thailand restaurant was too expensive. in the evening i came to the thailand restaurant, i ask for a chicken. the staff order it for me and mention the price without the tax. i supprised when he charged me for a...

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Helpful?
Thank abdullah a
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Abdullah, Warmest greetings from The Media Hotel & Towers Thank you for choosing The Media Hotel & Towers as your place to stay during your visit to Jakarta recently and for taking the time to give your valuable comments about our service and facilities. I have read your comment about the price at our Sukhothai restaurant and have shared...

Reviewed 14 November 2016 via mobile

Its first time for me stay in this hotel, classic sense and good services. I'm here for 2 night. I'm really appreciate for the breakfast, and dont affraid this hotel serve western and indonesian food, and the most important the taste is good.

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Helpful?
Thank Jiha B
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Jiha B, Warmest greetings from The Media Hotel & Towers. Thank you for choosing The Media Hotel & Towers as your place to stay during your visit to Jakarta recently and for taking the time to give your valuable comments about our service and facilities. We are very happy to know that you were having good experience with the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Media Hotel & Towers is one of the major recognized international branded hotels in the North Jakarta area accommodating a mix of domestic and international business coming to Jakarta. Strategically located to the Mangga Dua World Trade Center (the largest retail shop in Southeast Asia), the hotel provides delegates easy access to the Jakarta International Expos (the largest exhibition hall in Indonesia) and direct access to International Airport. ... more   less 

Additional Information about The Media Hotel And Towers

Address: Jl. Gunung Sahari Raya 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
Region: Indonesia > Java > Jakarta
Price Range: $50 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Media Hotel And Towers 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Sheraton Media Hotel
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#81 Spa Hotel in Jakarta
#93 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Media Hotel And Towers staff and other travellers.
4 questions
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Questions? Get answers from The Media Hotel And Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South rooms are quiter”
mersi217, 3 Apr 2017 | Read review
“near elevator”
nuningf, 15 Dec 2016 | Read review
“higher floor”
214gunawans, 13 Dec 2016 | Read review
“insist that everything in the room works”
agerges, 26 Nov 2016 | Read review
“large room”
obbog, 20 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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