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Mandarin Oriental, Jakarta

TripAdvisorUSD 183*
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#4 of 461 Hotels in Jakarta
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 220*
USD 183*
Great Deal
USD 196*
USD 196*
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Mandarin Oriental, Jakarta
Mandarin Oriental, Jakarta
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1,176 Reviews from our TripAdvisor Community

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Showing 986: English reviews
Singapore, Singapore
Reviewed 11 September 2015

Stayed here for two nights on a business trip. It is a renovated hotel and the rooms are very spacious. There is a couch along with a king sized bed as well as an office area (desk, etc.). The room was very clean and had no issues with the wifi. I only tried the breakfast buffet and it was good,...

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Helpful?
Thank ABCPete
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear ABCPete, We very much appreciate you taking the time to review your stay. Thank you for complementing on our large rooms. The excellent product in a perfect location in the CBD makes us the perfect choice for business travelers visiting the city. I would be delighted to personally assist with your future arrangements. Best Regards, Christian Dolenc Director of...

Singapore, Singapore
Reviewed 9 September 2015

Everything about the hotel was really perfect! Exterior looked drab though. The Deluxe room was really spacious and well laid out. We thoroughly enjoyed our stay and wished we didn't need to leave. Definitely staying here again when we visit Jakarta.

Review collected in partnership with this hotel
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Helpful?
Thank dinie07
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear dinie07 We are absolutely delighted that you had a wonderful experience here at Mandarin Oriental, Jakarta. I will be sure to share your compliments with the team as I know they will all be touched by your kind words. Please allow us to look after you again in the future. Kind Regards, Christian Dolenc Director of Rooms

Singapore, Singapore
Reviewed 9 September 2015

this is the best hotel in jakarta. I really appreciate the gesture for letting me to check out late without rushing me. I never experience such a hospitality and understanding in any of the hotel that I have stayed in.

Review collected in partnership with this hotel
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1Thank shawng599
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear shawng599, We are delighted to read you had such an enjoyable stay with us. Iit is so pleasing to hear you rate Mandarin Oriental as the "best hotel in Jakarta". Great also, that our Reception team was able to ease your stay by accommodating your request for a later departure. It will be our pleasure to welcome you back...

Southeast Florida
Reviewed 7 September 2015

I stayed at the Mandarin as opposed to the Kempinski, where I normally stay in Jakarta, in hopes of a comfortable bed. The Tripadvisor reviews hinted at a fantastic customer service experience. Here is the story... I arrived at a late hour to Jakarta. I had booked the Hotel car pickup. The driver was at the appointed pickup point outside...

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Helpful?
Thank VisitedNewPlaces
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental guest, Thank you for recommending Mandarin Oriental amongst the many luxury hotels in Jakarta. We thank you very much for your patronage as well as the detailed feedback provided. We appreciate you complementing our arrival experience. As you rightly mention, Jakarta traffic can be a challenge and a luxurious vehicle coupled with an experienced driver does make...

Lyon, France
Reviewed 6 September 2015

Excellent all round hotel, very nice clean rooms, large en-suites, great service and helpful staff, four hour laundry, Wifi was fast. Breakfast good. Quite pricey so go for corporate rate if you can get it.

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Helpful?
Thank T M
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear T M, Thank you for reviewing your recent stay at Mandarin Oriental, Jakarta. We are so glad to hear we were able to provide you with a memorable stay, and we hope to welcome you back for another visit soon. Best Wishes, Christian Dolenc Director of Rooms

Jakarta
Reviewed 3 September 2015 via mobile

In the centre of jakarta. U can see bundaran hotel indonesia from your room, but swimming pool abit small. Spacious room. Worthed the price! The best part is the breakfast, its alot of chooice. Nice bathtub, view. Walking distance to plaza indonesia and grand indonesia. But the parking space is abit dirty. Friendly staff.

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Helpful?
Thank ikanlele
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Bemen, We sincerely appreciate you taking the time to provide us with your feedback following you stay.We are delighted that you enjoyed the spacious room and delicious breakfast offerings as well as the very best location. Thank you also for highlighting those aspects, where we can still improve further. The team is very much looking forward to welcoming you...

Singapore, Singapore
Reviewed 2 September 2015

Well short of the standard of HK or Tokyo. There's nothing bad and the breakfast is very good, but it's just good, not very good or great. Little things like better toiletries would make a lot of difference

Review collected in partnership with this hotel
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Thank IIJAYESS
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear IIJAYESS, Thank you very much for your feedback. We sincerely apologise that we fell short of your expectations and appreciate you highlighting areas, in which we should have done a better job. Do contact me on christiand@mohg.com should you wish to discuss your stay further. Please allow us to look after you again on a future occasion, so we...

London, United Kingdom
Reviewed 31 August 2015 via mobile

The hospitality service of this hotel is truly outstanding !!! The rooms were large, the bathroom was fantastic & the club lounge is considered to be one of the best club levels I have ever experienced ... What was the highlight of the trip was the warmth that we received from all the staff at this hotel. They will try...

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Helpful?
Thank Jaqen
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

DearJaqen, Thank you for this wonderful review. The team is delighted to receive such compliments. We are thrilled to learn, that your stay was nothing short of perfect and would welcome the opportunity to taking good care of you again on a future occasion. It is our team of committed hospitality professionals, who make our hotel what it is and...

Singapore
Reviewed 25 August 2015

Great service team, quick to answer service calls to collect and retrieve breastmilk (and it was well wrapped and stored) and loan a charger. They were thoughtful to offer an optional brand that was compatible though it was not what I asked for. The bathrooms are spotless and I did not get a raspy throat after waking up as you...

Review collected in partnership with this hotel
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Helpful?
Thank JoSofyan
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear JoSofyan, What a wonderful review! The team is delighted to receive your words of praise following your stay at Mandarin Oriental. Creating moments of delight is our aim and the all colleagues appear to have achieved that during your recent visit. We are pleased to read, that your family had an enjoyable time. Your specific compliments for the Housekeeping...

Jakarta, Indonesia
Reviewed 21 August 2015

everything about this Hotel is very good, very close to all entertainments in Jakarta but improve the swimming pool's view to the Grand Indonesia or Plaza Indonesia would be better for the Hotel i'll be back

Review collected in partnership with this hotel
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Thank IbelDavista
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear IbelDavista, We are glad that you enjoyed our excellent location right in the center of the city. We very much look forward to having you with us again in the future. If I may personally assist with your reservation, do not hesitate to contact me on christiand@mohg.com. Best Regards, Christian Dolenc Director of Rooms

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $241 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Hotwire, Booking.com, Expedia, Agoda, TripOnline SA, getaroom.com and HotelQuickly so you can book your Mandarin Oriental, Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Family Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#1 Business Hotel in Jakarta
#4 Luxury Hotel in Jakarta
#4 Spa Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Jakarta staff and other travellers.
8 questions
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Questions? Get answers from Mandarin Oriental, Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book upper floors to access the 21st Fl lounge. Breakfasts, afternoon tea & suppers served there provide excellent food, comfort and value.”
433russellg, 24 Apr 2017 | Read review
“u can choose this Hotel because this Hotel is located in the main of the City. ^^”
  • this room was very comfort and feels like home ^^
rachmatikas, 29 Mar 2017 | Read review
“U can choose room that had window face to swimming pool, quite nice to see the pool and the main road from up above.”
  • u can see the Plaza Indonesia just across the street :)
22nandam, 26 Mar 2017 | Read review
“Sign up on their website for perks like free wifi when booking directly.”
NikhilP105, 13 Mar 2017 | Read review
“try to book room facing the welcome statue”
Mukhlisin2016, 8 Mar 2017 | Read review
5 of 5
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USD 183* /night
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Prices are for 1 room, 2 adults
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