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Mandarin Oriental, Jakarta

CancelonUSD 183*
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#7 of 462 Hotels in Jakarta
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 245*
USD 183*
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USD 245*
USD 209*
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Mandarin Oriental, Jakarta
Mandarin Oriental, Jakarta
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1,190 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Jakarta
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Showing 997: English reviews
Reviewed 3 weeks ago via mobile

Loved the service, good location which is just opp shopping centre and room is spacious and clean. Bathroom and toilet is separated and there's a walk in closet. Will come again next time I visit Jakarta

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Helpful?
Thank Grace T
Bangkok, Thailand
Reviewed 3 weeks ago

I enjoyed my stay, and the staff are always very friendly and helpful. However, the total charges for my room came to more than I was quoted at reservation time. Not a pleasant thing to discover, especially when traveling for work and having to go out of pocket personally for a business trip.

Review collected in partnership with this hotel
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Thank Paul S
Reviewed 3 weeks ago via mobile

Stayed here a few times for business trips and am a huge fan of the room layout as well as design. Very nice and modern although the ceiling is slightly low. Hotel staff are professional and courteous, the hotel restaurants and bars are good although pricey. The hotel is very centrally located and is next to 2 malls, hence very...

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Thank JustJaneM
Bangalore
Reviewed 3 weeks ago via mobile

While it may ruled the market at the top of the charts, it is clearly getting complacent. The slide to No 4 from No 1, a few years back, is not without reason. Being a chain outside established groups like Marriott or Intercontinental, it was expected to deliver exceptional value. While it still remains the most expensive property after the...

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1Thank Subrus
Reviewed 3 weeks ago via mobile

I never get enough of their iconic American Chocolate cake! Something I always remember every time I think of chocolate cake in town. It is worth getting the whole cake for a birthday cake gift for my business relations. I know I can never go wrong with this chocolate cake. The price is high above, but the taste makes it...

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Thank Ida B
Reviewed 4 weeks ago via mobile

This is my first visit to this hotel but I am very impressed. All staffs are friendly and helpful. The room is good, the food is good. One thing about food is that the refill check may need to be more frequent since the restaurant, I mean Cinnamon is full. I think this hotel is very well maintained because all...

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Thank didik s
Melbourne, Australia
Reviewed 4 weeks ago

I enjoyed a full weeks stay on business in Jakarta at the Mandarin Oriental towards the end of March 2017. As part of a larger group, we had cause to frequently use the hotel's business and reception facilities. I travel a lot and must admit, I don't often take the time to provide reviews of the places I stay however...

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1Thank Russell G
MOJKT, Director of rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, I would like to thank you for the time that you have taken to share your recent experience with us in Jakarta. I was extremely pleased to hear that you enjoyed your business trip and your enjoyed our services and cuisine. I was truly an honor to have you staying with us and...

Singapore, Singapore
Reviewed 4 weeks ago

Beautiful hotel in the heart of Jakarta. It retains a personal feel that the other megalith hotels lose given their sizeand the staff are genuinely charming. Perhaps the best bit is the quality of the food outlets - fantastic.

Review collected in partnership with this hotel
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Thank R5158JFjohnw
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Valued Mandarin Oriental Guest, It was a pleasure to have you staying with us and thank you so much for your generous comments. Chef Cyril and Marc Epper, our Director of Food and Beverage, are working hard with the rest of the culinary team to deliver the best experience at all times. I am so glad that you have...

Reviewed 4 weeks ago via mobile

The Mandarin has been my home for last 8 months and that's exactly how the staff made me feel. Clean rooms, good food and above all excellent staff who makes your stay very pleasant! Absolutely recommendable when in Jakarta, close to business district and shopping mall.

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1Thank Danielle K
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you for choosing us as your choice of residence while in Jakarta and I would like to stress that we will always be your home whenever you wish to come back to Jakarta. It has been an absolute pleasure to have you staying with us throught these many months and I was glad to read...

New York City, New York
Reviewed 5 weeks ago

What's there not to love about the Mandarin. People are friendly. Food is good. Rooms are huge. Bed is comfortable. Breakfast is yummy and plentiful. Location is convenient. Service is top notch. what's wrong with it? hmm...thinking...still thinking...

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1Thank WilAndGabe
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Valued Mandarin Oriental Guest, I was so glad to read that you are one of our Fans! Thank you for your loyalty. My team and I really appreciate your generous comment and hope to continue to be able to deliver wonderful experiences at Mandarin Oriental Jakarta. We are working very hard to improve all our products and services and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $236 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Expedia, Travelocity, Hotels.com, Orbitz, Booking.com, Hotwire, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Mandarin Oriental, Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Business Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#1 Family Hotel in Jakarta
#7 Spa Hotel in Jakarta
#7 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Jakarta staff and other travellers.
8 questions
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Questions? Get answers from Mandarin Oriental, Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You must request for an Ash Tray.”
K3909XJjamesl, 21 May 2017 | Read review
“High floors better, deluxe rooms are very good.”
A371322, 17 May 2017 | Read review
“Book upper floors to access the 21st Fl lounge. Breakfasts, afternoon tea & suppers served there provide excellent food, comfort and value.”
433russellg, 24 Apr 2017 | Read review
“u can choose this Hotel because this Hotel is located in the main of the City. ^^”
  • this room was very comfort and feels like home ^^
rachmatikas, 29 Mar 2017 | Read review
“Sign up on their website for perks like free wifi when booking directly.”
NikhilP105, 13 Mar 2017 | Read review
5 of 5
Cancelon
USD 183* /night
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Mandarin OrientalUSD 245
Expedia.comUSD 209
TravelocityUSD 209
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Prices are for 1 room, 2 adults
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