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JW Marriott Hotel Jakarta

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#14 of 456 Hotels in Jakarta
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1 room 2 adults 0 children
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JW Marriott Hotel Jakarta
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1,163 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
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Tucson, Arizona
Reviewed yesterday NEWvia mobile

Spent 9 nights here on business. The Executive Lounge at this hotel is great. The lounge staff is very friendly. Aulia is the staff member you will remember. Always friendly, always smiling, and is genuine. The hotel is clean and comfortable. Will be staying here everytime I visit Jakarta.

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Helpful?
Thank WeatherTech
Italia
Reviewed yesterday NEW

The hotel stays in a quiet and clean area of the city. Breakfast is superb, one of the best breakfast you can find in Indonesia!!! Rooms are big, clean and wonderful. personnel is very helpful and kind. The concierge can help you with the taxy and any other necessity. Finally a great stay in Jakarta!

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Thank JODJODJOD
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

I stayed recently in the hotel. The hotel is amazing as usual. The lounge's food , service and drinks are amazing .The rooms are just excellent. Their is a personal touch every where, which gives you home feeling. Mr Malik was just great and also the director rooms.

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Thank Aaron V
Bandung, Indonesia
Reviewed 3 days ago NEW

Marriott hotel wonderfull hotel in jakarta,i stay there for few days, all facilities there was excellent and the staffs were friendly and very helpfull,,,,especially staff in the gym and spa make me feel like home

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Thank Nur H
Reviewed 4 days ago NEW

We stayed there last week for honeymoon and the staff was very nice to upgrade our room for free. the room is very spacious, the service was excellent. the food in suite lounge is very tasty (Mexican, cheese, cocktail, etc). reception staff and lounge suite staff from Octa, Ria, Adit and others were very helpful and kind. We bought an...

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Thank Klb T
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

Great hospitality would be an understatement:-) Coming back to the hotel after a long day at work and going through hours of 'macet', was something I looked for every day. It felt like coming back 'home' away from home. Loved the traditional music played in the lobby entrance. Shopping malls are aplenty too nearby, if you have time to shop...

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Helpful?
Thank Juliana_Johari
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Juliana_Johari, Thank you for taking time in writing us a positive review. Our mission is to create an exceptional experience to every guest and I am delighted to hear that we have achieved it in your recent stay with us. Seeing how you perceived our hotel as your 'home away from home' truly motivates the team to do better...

East jakarta
Reviewed 6 days ago NEW

One of most hotel for good experince,good service,friendly to customer.Location is very strategic at central jakarta,easy to found and i want to go back at this hotel,thank you for service Jw marriot Jakarta

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Helpful?
Thank maryuni
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear maryuni, Thank you for taking time in writing us a review. I am glad to hear that our services had met your expectation and you were enjoying your time on your recent stay with us. We will be very happy to host you again in the future and I will be looking forward to welcome you back. Warmest Regards,...

Brussels
Reviewed 6 days ago NEW

It is the second time within 6 months that I staid in the hotel for 12 days. I highly recommend this hotel. The staff is extremely helpful and even goes out of his way when necessary ( I needed a prescription medicine and was for example helped by Yenny, an assistant manager without delay). All the staff in the Executive...

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Helpful?
Thank Wolfgang- Joach... W
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Wolfgang- Joach... W, Thank you for sharing your positive review with us. I am delighted to hear that our services had met your expectations. I will also relay your gratitude towards Yenny and Wenny accordingly to motivates them in doing better. The entire team will be very happy to host you again in the future and I will ensure...

Denpasar, Indonesia
Reviewed 6 days ago NEW

Stayed in the jw marriott jakarta was very exellent!!! Clean room, nice city view and great service from all of entire staff. Start from security guard at the main entrance, check in staff was very smooth and make me feel easy as a single traveler. And the staff who escorted me to the room was fantastic, she explained all the...

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Thank anak_agung
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear anak_agung, Thank you for taking time in writing us a review and sharing your positive comments. With a mission to provide superior customer service, I am glad to hear that we have met your expectations. The entire team will be very happy to host you again and I will ensure everything will be just as memorable. Thank you for...

Singapore, Singapore
Reviewed 1 week ago

I have stayed at this hotel dozens of times over the last 8 or 9 years and have always found it to be excellent - besides the very attentive and hard working staff, the lounge is great, the rooms and facilities excellent and the location is perfect for both business and leisure purposes. I cant recommend this hotel highly enough.

Review collected in partnership with this hotel
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Thank John S
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear John S, Thank you very much for taking time in writing us a review. I am glad to hear that our services had always met your expectations and I will continuously working with my team to deliver exceptional services. The entire team will be very happy to host you again in your future visit and I will be looking...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $167 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott
Hotel Style:
#5 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#10 Business Hotel in Jakarta
#13 Spa Hotel in Jakarta
#14 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Jakarta staff and other travellers.
4 questions
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Questions? Get answers from JW Marriott Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite room”
klbt2015, 20 Apr 2017 | Read review
“Good view in higher floors”
1travellerBrussels, 18 Apr 2017 | Read review
“Be nice to the reception. Appreciate them like you want to be appreciated”
  • Cozy room
dmanhil, 14 Apr 2017 | Read review
“The perfect room for the amazing guest”
kallasatria03, 13 Apr 2017 | Read review
“Give the staff the respect they deserve, and it will come back to you in spades”
CKMKAK, 28 Mar 2017 | Read review
5 of 5