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Mercure Convention Center

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895 Reviews from our TripAdvisor Community

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Showing 608: English reviews
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Cikarang, Indonesia
Reviewed yesterday NEW

Stayed there during weekend for one night at their superior room. I booked the room online a week earlier. Check in process was not as quick as expected, I have experienced faster check in process at many other hotels, oh, and I had to give them my credit card for deposit. The superior room was standard, pretty clean and I...

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Helpful?
Thank fadjarrahardjo
Jakarta, Indonesia
Reviewed 4 days ago NEWvia mobile

This is my first time spending nights at Mercure Ancol. My wife and I decided to have a holiday in Ancol and we decided to book a room at Mercure Hotel. We booked a standard room because I believe the standard of the room will still be convenient. I was a little bit surprised when the receptionist told me that...

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Thank Wintomo T
Ubud, Indonesia
Reviewed 5 days ago NEW

Stayed here for business trip last week. The hotel is located inside the amusement park, Ancol. Its room was big, comfortable, and all facilities served their purposes. The breakfast is okay. They even have a small shop at lobby which sells daily essential at a very descent price. Very helpful. I can't comment about their service because our group mostly...

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Thank Semara2014
Vienna, Austria
Reviewed 2 weeks ago

As I stayed during an event of my fiance at this hotel I experienced an incredible upgrade to the Royal Suite. The Suite lived up to the name and I had a great stay. Food from Room Service was good and the massage I had was also very good - I wish I could have enjoyed it more often. The...

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Thank W V
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear W V, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! It is always a pleasure to receive positive feedback regarding the suite room, food from room service, massage, and meeting facilities we have here. We have shared with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Jakarta
Reviewed 2 weeks ago

I was staying in this hotel for the third times and the last visit as accorplus gold member i got a free upgrade to the private room with ocean view balcony..the new renovated room is fantastic and also a warm welcome from the staff is really good..i will recommend this hotel if you have planned enjoying ancol for your vacation.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Sutriyudita S
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Sutriyudita S, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! Thank you so much for the wonderful comments given. We are truly pleased to know that your stay with us was as expected. We have shared with our team as an encouragement to them and other staff as we strive to continuously improve the quality of our services. Once...

Reviewed 3 weeks ago

If you want to entertain your family for short gateway in Ancol area, mercure ancol will suitable for you. Negative: - Pricey (for more than 1 mio (deluxe and up) you can get better room in Jakarta). Renovated room was ok but not great. Please be alert, the old room was nightmare. Idk why they still sell that room so...

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Helpful?
Thank Dinda D
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mrs. Dinda D, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for posting the review with us. We are glad to know that you were satisfied with the kids facilities, spacious room, staff friendliness and the service. We will inform it to our team for their motivation to do better than before. However, we are truly...

Reviewed 3 weeks ago via mobile

We would like to say thank you for Pak Teguh and Pak Anton for giving us great services during our check in process! He is very accommodating and welcoming us with warm smile. The room itself its very good with very nice view, pool is very refreshing and wide. Definitely will come back again for the escapade.

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Helpful?
Thank indahputrie
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Indahputrie, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! Thank you so much for the feedback given. We are truly glad that your stay with us was as your expectation. We have shared with our team, including Mr. Anton and Mr. Teguh from Rooms Division, as an encouragement to them and other staff as we strive to continuously improve...

Jakarta, Indonesia
Reviewed 4 weeks ago

they have a new buliding that has big rooms and more nice interior.the one that interesting is that they give amenities special for children; tooth brush,doll,small sandal and small towel which is nice.the problem is that DONT DRINK THE WATER FROM TAP,because my mother use the water and boiled it,but end up heavy diarhea and vomit the whole day.the food...

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Helpful?
Thank mathilda305
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mrs. Mathilda305, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for giving us your kind feedback. We are truly sorry to know the issue happened during your stay with us. Please rest assured that the water from the tap is always being checked regularly by our Department of Health and this tap water is not for...

Jakarta, Indonesia
Reviewed 4 weeks ago

love this hotel so much. services very satisfying. all staff are friendly. especially for the front office team. competent staff. thanks mercure ancol. its completed my holiday. i will be back as soon as possible.

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Thank mrezahusen
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mrezahusen, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! We are really touched by your kind words and thoughts, thank you so much for the comments given. We are truly glad that your holiday was as your expectation. We have shared with our team as an encouragement to all of our staff as we strive to continuously improve the...

Singapore, Singapore
Reviewed 22 February 2017 via mobile

The privilege rooms were fabulous, well maintained and super roomy. The only issue was with the hot water and wifi. The ball room can easily hold 500 people and plenty of meeting spaces. Do keep in mind that this is in a gated community called Ancol.

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Thank G3wannabeworldtraveller
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mrs. G3wannabeworldtraveller, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for posting the review with us. We are glad to know that you were satisfied with the room and its atmosphere. We will make sure that our team know about the comment, too, for their motivation to do better than before. However, we are truly sorry...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Mercure Convention Center is the International hotel in Jakarta that offer travellers a tranquil overlooking beachfront setting and the comfortable of holiday ambiance with sunset over the open sea. Located on the exciting Ancol Dreamland Park, Mercure Convention Center being an iconic seaside destination boasting such an attractions for the Fantasy World, Oceanarium, Arts & Crafts, Jet Ski, Skylift cable car and many more. The hotel is only 20-minute drive from the International airport and 15 minutes from Jakarta business district. There is no greater or more private address to host events with stature. Whether large or small meetings, business or social event or intimate wedding arrangement, our dedicated team caters every element necessary for memorable date and sustained up to 2,000 seating capacities. ... more   less 

Additional Information about Mercure Convention Center

Address: Jln. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $54 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Convention Center 4*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, ACCOR, Hotels.com and Priceline so you can book your Mercure Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Mercure Hotel Jakarta
Accor Convention Centre Ancol
Hotel Style:
#2 On the Beach Hotel in Jakarta
#60 Spa Hotel in Jakarta
#77 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Convention Center staff and other travellers.
12 questions
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Questions? Get answers from Mercure Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get direct view to the sea”
 of 5 bubbles 841wv, 15 Mar 2017 | Read review
“choose minimum grand deluxe room. All renovated.”
 of 5 bubbles 117dindad, 7 Mar 2017 | Read review
“choose the room on the new buliding”
 of 5 bubbles mathilda305, 27 Feb 2017 | Read review
“excellent service”
 of 5 bubbles mrezahusen, 25 Feb 2017 | Read review
“The newly renovated rooms are much brighter and feel more spacious.”
 of 5 bubbles yoedeet, 19 Feb 2017 | Read review
5 of 5