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Hotel Gran Mahakam Jakarta

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Hotel Gran Mahakam Jakarta
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485 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Osaka, Japan
Reviewed 31 January 2017

Location is very convenient and it takes about 40 min., from the airport to hotel by taxi. There are many restaurants and shopping mall and convenience stores by just walking distance. The hotel room is also nice and clean and hotel staffs are also very kind and friendly.

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Helpful?
Thank 588tomo
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear 588tomo - san, Warmest Greetings from Gran Mahakam Hotel, Thank you for taking your valuable time to write and share your nice experience here on TripAdvisor. We delighted to know that you enjoyed your stay at our Hotel. Your compliments in regards with the convenient and strategic location, nice room, as well as our hospitality from the staff, have...

Singapore, Singapore
Reviewed 24 January 2017

It was my first time here as I had a meeting at the ASEAN Secretariat, which is located nearby. The hotel needs to improve its service. Internet was patchy, not working at times, the TV signal was blurry for many international channels, they offered me a wake-up call at 5:15 am to go to the airport and never called me...

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Helpful?
Thank CKuriyama
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear CKuriyama, We noted with regret your experience at our hotel in regards with the internet, TV signal, as well as the missed wake-up call. We have shared your feedback to the team and steps were taken to ensure the highest standard of service. We really appreciated your comment as it assists us when looking to improve the services that...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 24 January 2017

From the moment I stepped arrived at the hotel, I was greeted by smiles eventhough it was close to two in the morning! The hotel in itself was clean and smelt very nice, it was the staff that made my stay very pleasant.

Review collected in partnership with this hotel
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Helpful?
Thank AlizaJay
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear AlizaJay, Warmest Greetings from Gran Mahakam Hotel! Thank you for your kind feedback in regards with your current stay; we really appreciate it. The hospitality, facilities and service we provided to all of our guests to make them feel like home. We glad to know that you enjoyed your stay at our Hotel and made your stay very pleasant....

Kuala Lumpur, Malaysia
Reviewed 23 January 2017

Have been a frequent guest for the past 5 years, and love this cosy boutique hotel. This trip I stayed 3 nights and was disappointed that : (1) My regular request for room with housing view was not met, and I was assigned a room facing the front road. I accepted during check in, because it seemed to be a...

Review collected in partnership with this hotel
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Helpful?
Thank leekee_tan
Reviewed 23 January 2017 via mobile

We celebrated our wedding anniversary last year at Le Gran Cafe. First we entered the hotel. The security welcoming us very friendly and showed us the way to parking our car at the basement. Good impression for us. Then we entered the lobby, the staffs were welcoming us with smile and warm greetings. They also have really nice surroundings. We...

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Helpful?
Thank hariprabowomatius
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear hariprabowomatius, Warmest Greetings from Gran Mahakam Hotel! We delighted to receive your feedback and to know that you enjoyed and impressed your experience regarding your current event, last year; wedding ceremony. We are thrilled to read that you loved the surroundings, security staff, food, desserts, as well as our hospitality. Should you need any kind of information in regards...

Stuttgart, Germany
Reviewed 23 January 2017

Excellent Service, Driver to CIPUTAT, inl. washing Services, very friendly Service, Excellent breakfast selecion, close to the shopping mall, Reservation easy, View to Jakarta capital, safety high, unforgettable stay, next time again, good view from the pool to the town

Review collected in partnership with this hotel
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Helpful?
Thank 525gunthers
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear 525gunthers, Warmest Greetings from Gran Mahakam Hotel! Thank you for taking your valuable time to write this nice review regarding your current stay. Your compliments for our friendly service, excellent breakfast, strategic location, easy reservation, as well as the good view from the pool to the town, have been shared to our entire Hotel's team. We look forward to...

Reviewed 22 January 2017 via mobile

I was stayed for new year eve at Gran Mahakam. I really loved the room, so clean and the bed so comfy. Also the staff very nice and help full. No doubt for the food at Gran Mahakam... Decoration Very Good... :)

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Helpful?
Thank Sonny Y
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Sonny Y, Warmest Greetings from Gran Mahakam Hotel, Thank you for your review, we really appreciate your time and effort to share this nice feedback regarding your recent stay. We have conveyed your compliments in regards with the clean room, comfortable bed, nice and helpful staff, as well as our decorations. As a 5 - star boutique hotel, we...

Canberra, Australia
Reviewed 20 January 2017 via mobile

Located in a pleasant district - a park and street life not far away - this hotel provides very friendly service, comfortable rooms, attractive reception area, relaxed dining places and a good breakfast. It is not super luxurious, but a quietly stylish place - a comfortable place to stay and a good base in Jakarta, a city offering more attractions...

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Helpful?
Thank anthony m
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear anthony m, Warmest Greetings from Gran Mahakam Hotel! Thank you for taking your time to share this nice experience during your recent stay. We are really appreciate it. Your compliment in regards with the strategic location surrounded by the park and street life, friendly service, comfortable rooms, attractive reception area, relaxed dining places, good breakfast, stylish place, and all...

Singapore
Reviewed 19 January 2017

I had high expectations due to the hotel's reputation and the relatively high rates. However some basics are not done well. Internet drops every 15 minutes. The lift had problems reading room key access but they don't tell you in advance. You have to go to the reception before they hand you an extra access card. This is hardly good...

Review collected in partnership with this hotel
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Helpful?
Thank Wendy T
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Wendy T, Warmest Greetings from Gran Mahakam Hotel, Thank you for taking your time to give us the feedback, as it allows us to improve our service. We note with regret your comment regarding the internet as well as the lift. We concern with your experience and kindly rest assured that we take this issue very seriously. Your feedback...

Palm Springs, California
Reviewed 17 January 2017

This was our third stay at the Gran Mahakam. Each time we have found the service to be consistently excellent. The staff is friendly and will try and accommodate any need. DON'T skip the breakfast buffet.

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Helpful?
Thank StevenL225
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear StevenL225, Warmest Greetings from Gran Mahakam Hotel! Thank you for choosing our hotel for your third stay and we delighted to know that you enjoyed our facilities and service. As a 5 - star boutique hotel, we provide the hospitality and excellent service to all of our guests, to make sure that only flawless service delivered to the guests....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Le Gran Cafe
Le Gran Cafe
Cuisines: Asian, Indonesian, International, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This European-style luxury Gran Mahakam is located in the main residential area of South Jakarta, just a few minutes from the central business district and Block-M shopping area. All rooms, suites and apartments are exquisitely and elegantly furnished. The hotel offers an extensive range of 5-star recreational facilities and can make special golf arrangements for guests. Relax in the intimate ambiance of this elegant boutique hotel, where you will receive a personalized, unique service. ... more   less 

Additional Information about Hotel Gran Mahakam Jakarta

Address: Blok M Jln. Mahakam I no. 8, Jakarta 12130, Indonesia
Region: Indonesia > Java > Jakarta > Kebayoran Baru
Price Range: $126 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Gran Mahakam Jakarta 4.5*
Number of rooms: 158
Reservation Options:
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Hotel Style:
#18 Business Hotel in Jakarta
#24 Spa Hotel in Jakarta
#34 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Gran Mahakam Jakarta staff and other travellers.
2 questions
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Colombo, Sri Lanka

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Questions? Get answers from Hotel Gran Mahakam Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very nice and comfortable room.”
 of 5 bubbles rachanikorns, 20 Mar 2017 | Read review
“almost all rooms have same view. there are no great view to go for special rooms”
 of 5 bubbles venkatramanag_13, 16 Mar 2017 | Read review
“Elevators can be quite long to wait when there's an event.”
 of 5 bubbles IvanAditia96, 15 Jan 2017 | Read review
“I don't think you can go wrong since all the rooms seem special!”
 of 5 bubbles janesS6848MZ, 19 Nov 2016 | Read review
“Aim for a higher floor if you're a light sleeper.”
 of 5 bubbles Zanlan, 3 Sep 2016 | Read review
5 of 5