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Hotel Gran Mahakam Jakarta

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Hotel Gran Mahakam Jakarta
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485 Reviews from our TripAdvisor Community

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Showing 368: English reviews
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Jepara, Indonesia
Reviewed yesterday NEW

The staff are professionally friendly and always there when you need them. Room cleanliness is also exemplary, with excellent dining in-room around the clock. I will return, and also recommend to my business associates

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Helpful?
Thank Harold S
Bangkok
Reviewed 4 days ago NEW

good service with friendly and helpful hotel staff . The room is clean and comfortable. The way of hotel decoration with flowers is very nice and artful style. The breakfast is very good. The hotel is in good location for me to go to the ASEAN Secretariat where I had the meeting there.

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Helpful?
Thank Rachanikorn S
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Rachanikorn S, Warmest Greetings from Gran Mahakam Hotel, We delighted to receive your 5 - star review as it reflect our good hospitality. We thank you for sharing your experience during your stay at our hotel. Your compliments regarding our good service with friendly and helpful staff, clean and comfortable room, nice and artful style of decorations, very good...

Manila
Reviewed 4 days ago NEW

Everything is OK except elevator.Elevator should be improved. I had wait for 5minutes ecen though I had move urgently. This problem will make very bad impression to your hotel even though other all service is perfect.

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Helpful?
Thank shigehiron2017
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear shigehiron2017, Warmest Greetings from Gran Mahakam Hotel, Thank you for taking your valuable time to share your experience during your stay at Gran Mahakam Hotel. We noted your comment in regards with the elevator. Please make sure that we concerned with your advice. We look forward to welcoming you again in the near future! Best Regards, Frieda Tampubolon Executive...

Jakarta, Indonesia
Reviewed 5 days ago NEW

experience myself all the facilities and the service of Gran Mahakam and i must say it's one of a kind. A perfect blend of vintage and modern makes every visit to this hotel enjoyable and unforgetable :)

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Helpful?
Thank adolfusaldo94
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear adolfusaldo94, Warmest Greetings from Gran Mahakam Hotel, Thank you for taking your valuable time to share your nice experience during your visits to our hotel. We really appreciate that. We also have conveyed your compliments in regards with the facilities, services, as well as the perfect blend of vintage and modern interior that made you enjoyed and had an...

Visakhapatnam, India
Reviewed 1 week ago

great experience of stay at Hotel Gran Mahakam. excellent hospitality from staff. nice hotel location, easy to go any where. love to stay at this hotel. staff very friendly and service is very good. love to stay when at Jakarta.

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Helpful?
Thank Venkat Ramana G
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Venkat Ramana G, Warmest Greetings from Gran Mahakam Hotel! Thank you for taking your time to share this nice experience into TripAdvisor and other travelers. We really appreciate it. Your compliments in regards with the hospitality, strategic location, as well as our friendly service from the staff, have been shared to our entire team. We are looking forward to...

Tokyo, Japan
Reviewed 1 week ago

It need more universal type of receptacle that for power supply of computer and mobile phone at desk.And also need one receptacle at bedsid table for mobile phone. I have enjoy and satisfaction this stay.

Review collected in partnership with this hotel
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Helpful?
Thank 488hisayukii
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear 488hisayukii, Warmest Greetings from Gran Mahakam, Thank you for taking your valuable time to share your experience. We have conveyed your advise in regards with the receptacle for power supply to the department concerned. Above all, we are glad to know that you enjoyed and satisfied with your current stay at our Hotel. We look forward to welcoming you...

Krabi Province, Thailand
Reviewed 1 week ago

Excellent and exclusive hotel on good location for vacation or business. Very friendly,well trained staff who gives good service any time of the day. It was our first stay in this hotel,but certainly will come back for longer time.

Review collected in partnership with this hotel
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Helpful?
Thank 552erwinv
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear 552erwinv, Warmest Greetings from Gran Mahakam Hotel! Thank you for your kind review regarding your current stay, we really appreciate that. Excellent - exclusive hotel, good location for vacation and business, friendly and well trained staff, those are provided to all our guests. We have shared your compliments to the entire team. Thanks again and we look forward to...

Jakarta
Reviewed 3 weeks ago

We stayed at Executive Suite Room. Really happy to get Soho style bedroom with 2 toilets, 1 bathroom ( shower room & bathtubs ). There is fresh fruit platter in our room. Delicious & tasty breakfast. We watch sunset at outdoor swimming pool. Walking distance to many food stalls, shops & restaurants. Very recommend hotel for your trip.

Review collected in partnership with this hotel
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Helpful?
Thank johellencouture
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear johellencouture, Warmest Greetings from Gran Mahakam Hotel, We delighted to read your 5 - star review and appreciate your feedback as it allows us to improve our facilities and service. Your compliments in regards with our room amenities, delicious and tasty breakfast, outdoor swimming pool, as well as our strategic location; have been shared to our entire Hotel's team....

Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

The place is quite good. it looks like 2in1 room.. maybe the type of my room today is suite room.. the style is european classic.. recommended for family gathering. but the television is small.. 😁✌🏻 😊👍🏻

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Helpful?
Thank margarethgracia
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear margarethgracia, Warmest Greetings from Gran Mahakam Hotel, Thank you for your review, we really appreciate your effort to share this nice experience to Trip Advisor and other travelers. Your compliments in regards with our good place, spacious room, European interior classic style, as well as your recommendation for family gathering; have been conveyed to our entire team. We are...

Singapore
Reviewed 4 weeks ago

gym is quite small, the iron is too small and difficult to press the clothes, the 2 clothes for laundry for a day is very welcome. the food for breakfast is great, I enjoy the juices. hope you can cater a dessert for diabetic guest, if you can cater for other religious guest, it is also fair to cater for...

Review collected in partnership with this hotel
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Helpful?
Thank jonjonvi
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear jonjonvi, Warmest Greetings from Gran Mahakam Hotel, We thank you for your feedback as it allows us to reflect and improve our facilities and service. We really appreciate it. Your compliments in regards with our gym, great breakfast, as well as the juices; have been shared to our team. We also concern your comments about the dessert for diabetic...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Le Gran Cafe
Le Gran Cafe
Cuisines: Asian, Indonesian, International, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This European-style luxury Gran Mahakam is located in the main residential area of South Jakarta, just a few minutes from the central business district and Block-M shopping area. All rooms, suites and apartments are exquisitely and elegantly furnished. The hotel offers an extensive range of 5-star recreational facilities and can make special golf arrangements for guests. Relax in the intimate ambiance of this elegant boutique hotel, where you will receive a personalized, unique service. ... more   less 

Additional Information about Hotel Gran Mahakam Jakarta

Address: Blok M Jln. Mahakam I no. 8, Jakarta 12130, Indonesia
Region: Indonesia > Java > Jakarta > Kebayoran Baru
Price Range: $126 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Gran Mahakam Jakarta 4.5*
Number of rooms: 158
Reservation Options:
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Hotel Style:
#18 Business Hotel in Jakarta
#24 Spa Hotel in Jakarta
#34 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Gran Mahakam Jakarta staff and other travellers.
2 questions
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Colombo, Sri Lanka

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Questions? Get answers from Hotel Gran Mahakam Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very nice and comfortable room.”
 of 5 bubbles rachanikorns, 20 Mar 2017 | Read review
“almost all rooms have same view. there are no great view to go for special rooms”
 of 5 bubbles venkatramanag_13, 16 Mar 2017 | Read review
“Elevators can be quite long to wait when there's an event.”
 of 5 bubbles IvanAditia96, 15 Jan 2017 | Read review
“I don't think you can go wrong since all the rooms seem special!”
 of 5 bubbles janesS6848MZ, 19 Nov 2016 | Read review
“Aim for a higher floor if you're a light sleeper.”
 of 5 bubbles Zanlan, 3 Sep 2016 | Read review
5 of 5