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Mercure Jakarta Kota

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Mercure Jakarta Kota
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482 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Reviewed 14 January 2017 via mobile

Simply brilliant place to be in Jakarta. Beautiful location convenient services overall very good services. Hotel in main city if you want to book a budget hotel just go for it!!!! Staff is caring and friendly. Food is also tasty as well

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Helpful?
Thank Aviral J
Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota, responded to this review

Dear Mr. Aviral, Thank you so much for staying with at Mercure Jakarta Kota. We are very happy know that you have good stay with us. Thank you for sharing your experience with us. We will share your positive feedback to our staff. Looking forward to see you again at our hotel. Sincerely, Jamal Muhamad - General Manager

Reviewed 12 January 2017 via mobile

My feedback is not based on a single stay, but on more then twenty stays over the last year. The main reason for returning again and again is the staff & management, everybody knows my name and the greetings are warm and sincere. If you want a real Indonesian hospitality experience with European room standards, you will not be disappointed....

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Helpful?
Thank Global_Travel_Joy101
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Global Travel, Thank you so much for staying with us at Mercure Jakarta Kota. Knowing that you like our services and product is makes us happy. We are all here aim to make your stay very comfortable. Thank you again to staying with us. Looking forward to welcoming you again at Mercure Jakarta Kota. Sincerely, Jamal Muhamad - General...

Pickering, Canada
Reviewed 10 January 2017

I've booked 2 rooms for a nice family getaway using my Accor points. We checked in late due to bad traffic in Jakarta, requested 2 rooms to be in the same floor, apparently one of the room wasn't ready. Finally ready after I asked again at 5 pm. As a gold member I am eligible for an upgrade, for some...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Sujanti K
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Ibu Sujanti, Thank you for spending your family holiday with us in Mercure Jakarta Kota. We are very sorry for the inconvenience caused during your check in time. We have limited room for Twin Deluxe. That day the twin deluxe room in non smoking floor only available one, therefore we cannot upgrade the other room. For our fitness center...

Reviewed 2 January 2017

I stayed at the hotel on December 31st 2016, i knew that the hotel was full. After more than 30 minutes queue and there's no body at the receptionist desk, my sister still queue and i came to her and asked why taking so much time to get the room. She said that she booked for non smoking room, but...

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Helpful?
Thank Novie R
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Ibu Novie, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very sorry for the unpleasant stay experience at Mercure Jakarata Kota during New Year. We already investigate regarding this matter and take certain action...

Jakarta, Indonesia
Reviewed 20 December 2016

Well, its my first time to stay in this hotel. At first we can see that the hotel look old but when you enter the lobby everything is different. Its feels old but comfortable. The staff is very friendly and accommodating, drink at the bar also taste great. Room very spacious not like new hotel now. If you look for...

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Helpful?
Thank Donvito D
Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota, responded to this review

Dear Mr. Donvito, Thank you so much for staying at Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the selection...

Jakarta, Indonesia
Reviewed 16 December 2016

I was staying here for DWP 2016. I like the room, clean and comfort. Lack of power socket unfortunately, inconvenient for ones having more than 3 gadgets. Still a very good place to rest and that's what we came for.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ando389
Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota, responded to this review

Dear Ando389, Thank you so much for staying with us during your holiday. It is a pleasure to serve you during your DWP at our hotel. We will have some renovation for the room, hopefully it can be done by this year and all of your suggestion has been told to management. We are looking forward to welcoming you again...

Jammu City, India
Reviewed 8 December 2016

The Hotel is very good with spacious rooms and very good service. The Staff was very cordial. Security system was very good. Ideal for the Stay with family. The food was very good. Even the Indian Veg food also provided on demand and the room service at free of cost provided for our own food also which we carried from...

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Helpful?
Thank lalit m
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Lalit, Thank you so much for staying with us at Mercure Jakarta Kota. We are very pleased to hear that you enjoyed your stay with us. What else can we do unless to make you feel welcome and comfortable during your stay. We are all here to make sure you happy and at your service anytime you need. Looking...

Cirebon, Indonesia
Reviewed 29 November 2016 via mobile

Stayed at this hotel several times for business purposes. Easy check in and out, staff friendly, well-trained and quick response. The room clean and everything at its place, great view for higher floor, specially at night. The food was vary and great taste too, lots of choices. Located near city center and business center, alot of public transportation to reach...

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Helpful?
Thank AlitcadWahyudi
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr. Alitcad Wahyudi, Thank you so much for choosing Mercure Jakarta Kota as your place to stay. We are very pleased to know that you like our hotel. Basically, we are all here to help you to get everything you need. We want you to feel comfortable during your travel time and have a good sleep at night plus...

sydney
Reviewed 23 November 2016 via mobile

Was surprised with hotel didn't know what to expect but was very pleasantly surprised. From front of house staff to housekeeping they were very very helpful and friendly .room was reasonable like all hotels it is a place to sleep. The bed was very comfortable.breakfast each morning was basically the same as with most hotels in Indonesia ,but nice enjoyable....

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Thank suja149
Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota, responded to this review

Dear Suja149, Thank you so much for staying with us. It is our pleasure to serve you during your stay. We are all here aim for your comfortable stay and having good breakfast in the morning. That is our job. We are looking forward to welcoming you again at Mercure Jakarta Kota soon. Sincerely, Jamal Muhamad - General Manager

Padang, Indonesia
Reviewed 18 November 2016

Eventho the road to go there is very crowded but still the hotel location is best. Very strategic, you can reach this place using transjakarta. The hotel is located in front of Olimo bus stop. The service also great! the staff is very friendly. Keep it up!

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Helpful?
Thank Devi2121
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Ibu Devi, Thank you so much for staying with us. Our location is your advantages to do any kind of schedule that you plan on Jakarta. Close with Central and also with West Jakarta. The transportation also easy to find. We are very happy to hear that we can accommodate your stay. That our job, make sure you get...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Mercure Jakarta Kota is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway, with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 4 meeting rooms for seminars and conferences (500 people). FREE WIFI in all rooms and hotel public areas. ... more   less 

Additional Information about Mercure Jakarta Kota

Address: Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $52 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Kota 4*
Number of rooms: 243
Reservation Options:
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Also Known As:
Mercure Jakarta Kota Hotel Jakarta
Hotel Style:
#41 Spa Hotel in Jakarta
#60 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Kota staff and other travellers.
3 questions
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Questions? Get answers from Mercure Jakarta Kota staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer rooms overlooking the city”
 of 5 bubbles , 15 Mar 2017 | Read review
“Don't expect 5 star luxury rooms but for less than £20 per night it is excellent value”
 of 5 bubbles 524lucasu, 24 Jan 2017 | Read review
“Rooms on 14th Floor are good.”
 of 5 bubbles lalitm547, 7 Dec 2016 | Read review
“Room is very wide, and even the standard room is using bathup. Request 7th floor is non smoking floor and it just renew by the hotel.”
 of 5 bubbles Devi2121, 18 Nov 2016 | Read review
“street view”
 of 5 bubbles Ferry_Kasenda, 14 May 2016 | Read review
5 of 5