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Mercure Jakarta Kota

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Mercure Jakarta Kota
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448 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Jammu City, India
Reviewed yesterday NEW

The Hotel is very good with spacious rooms and very good service. The Staff was very cordial. Security system was very good. Ideal for the Stay with family. The food was very good. Even the Indian Veg food also provided on demand and the room service at free of cost provided for our own food also which we carried from...

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Helpful?
Thank lalit m
Cirebon, Indonesia
Reviewed 1 week ago via mobile

Stayed at this hotel several times for business purposes. Easy check in and out, staff friendly, well-trained and quick response. The room clean and everything at its place, great view for higher floor, specially at night. The food was vary and great taste too, lots of choices. Located near city center and business center, alot of public transportation to reach...

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Helpful?
Thank AlitcadWahyudi
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr. Alitcad Wahyudi, Thank you so much for choosing Mercure Jakarta Kota as your place to stay. We are very pleased to know that you like our hotel. Basically, we are all here to help you to get everything you need. We want you to feel comfortable during your travel time and have a good sleep at night plus...

sydney
Reviewed 2 weeks ago via mobile

Was surprised with hotel didn't know what to expect but was very pleasantly surprised. From front of house staff to housekeeping they were very very helpful and friendly .room was reasonable like all hotels it is a place to sleep. The bed was very comfortable.breakfast each morning was basically the same as with most hotels in Indonesia ,but nice enjoyable....

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Thank suja149
Padang, Indonesia
Reviewed 2 weeks ago

Eventho the road to go there is very crowded but still the hotel location is best. Very strategic, you can reach this place using transjakarta. The hotel is located in front of Olimo bus stop. The service also great! the staff is very friendly. Keep it up!

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Helpful?
Thank Devi2121
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Ibu Devi, Thank you so much for staying with us. Our location is your advantages to do any kind of schedule that you plan on Jakarta. Close with Central and also with West Jakarta. The transportation also easy to find. We are very happy to hear that we can accommodate your stay. That our job, make sure you get...

Reviewed 28 October 2016 via mobile

This is my first meeting and stay in this hotel, the meeting held in executive room, the room is so big, enough for 15people, The services of this hotel i think is bad. 1. Breakfast always full, and the waitress not polite and not hurry to take dirty plates, sometimes the waitress throw the spoon so it can hear loud...

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Helpful?
Thank Arifin W
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr. Airifin, Thank your for taking time to give us feedback regarding our hotel. We very appreciate it. I am very sorry that your stay is not meet your expectation. I will give training to F&B staff in order to deliver best services to our guest. For your room, we usually give the room based on guest preference. Should...

Reviewed 10 October 2016 via mobile

Good excellent service even though the hotel is old aldry but i like it bcs of the friendly staffs in there. The room is very clean n tidy . N breakfast is delicous too. I would like to stay there for my next vacation in jakarta too. Very recommended!

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1Thank Winn H
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Winn H, We very appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Bandung, Indonesia
Reviewed 2 October 2016 via mobile

We stayed one night at Mercure Kota on september 30 th and rather dissapointed..Mercure Kota always be our first choice whether we visit Jakarta from 2007 but now everything changed.. First the Check in process is very long, second the room was old and dated, third the breakfast was dissapointed, not too many choices and not good quality. I miss...

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Helpful?
Thank Ferry B
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Ferry B, First and foremost I would like to thank you very much for your patronage at Mercure Jakarta Kota and for taking your precious time to share your feedback with us. It is through valuable feedback such as yours that we are able to continuously improve our standards. I do regret hearing your unpleasant experience while checking in,...

Medan, Indonesia
Reviewed 25 September 2016 via mobile

This is my first time visit mercure jakarta kota. The hotel location strategic and all the staff hotel so helpful and very friendly so Im feel like stay at home. Thank u mercure hotel jakarta kota. Someday I will comeback

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1Thank Linario
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr Linario We appreciate very much your comments on Tripadvisor regarding your stay at the Mercure Jakarta Kota. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank...

Singapore, Singapore
Reviewed 25 September 2016

** Don't be puzzled by this hotel and the newer one 'Grand Mercure' which is along the same road. Always tell the driver 'Hotel Mercure Lama' which means the old Hotel Mercure. Location is good, quite central. It's the traffic jams there that will stress you up. Nevertheless, the jams are not like before. I dare to say its much...

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Helpful?
Thank Eeekzy
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr Eeekzy First and foremost I would like to thank you very much for your patronage at The Mercure Jakarta Kota and for taking your precious time to share your feedback with us. It is through valuable feedback such as yours that we are able to continuously improve our standards. I do regret hearing so many unpleasant experience ....

Amsterdam, The Netherlands
Reviewed 6 September 2016 via mobile

I choose this hotel because of the location in Jakarta and because it had a swimmingpool. After a few hours walking in this city me and mine husband looking forward to relax at the pool. Unfortunately there were only a few man sitting and smoking. Neveryeless we went for a swim. When I was lying on my chear more man...

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Helpful?
Thank Natascha-Renata
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Natascha-Renata, Thank you for sharing your review on Trip Advisor following your stay. I am sorry to hear of the unpleasant experience during your stay and have taken note of your feedback. I would like to assure you of our team’s commitment in working very hard to ensure our guests enjoy their stay and please accept my sincere apologies...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Mercure Jakarta Kota is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway, with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 4 meeting rooms for seminars and conferences (500 people). FREE WIFI in all rooms and hotel public areas. ... more   less 

Additional Information about Mercure Jakarta Kota

Address: Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $56 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Kota 4*
Number of rooms: 243
Reservation Options:
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Also Known As:
Mercure Jakarta Kota Hotel Jakarta
Hotel Style:
#49 Spa Hotel in Jakarta
#69 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Kota staff and other travellers.
3 questions
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Questions? Get answers from Mercure Jakarta Kota staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 14th Floor are good.”
 of 5 bubbles lalitm547, 7 Dec 2016 | Read review
“Room is very wide, and even the standard room is using bathup. Request 7th floor is non smoking floor and it just renew by the hotel.”
 of 5 bubbles Devi2121, 18 Nov 2016 | Read review
“street view”
 of 5 bubbles Ferry_Kasenda, 14 May 2016 | Read review
“choose the room in high floor with view north and west, so you can see sea and street”
 of 5 bubbles johnlevi17, 7 Dec 2015 | Read review
“The views aren't that great from any side of the hotel anyway, but road-facing rooms would be best avoided for minimal noise disturbance.”
  • On a cloud-covered day
  • Basic but comfortable
 of 5 bubbles ParthaS, 24 Oct 2015 | Read review
5 of 5
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