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Aston at Kuningan Suites

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460 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Surabaya, Indonesia
Reviewed 21 June 2016 via mobile

Checking in was good. The receptionist is very helpful. The room is apartment size of room...pretty good. I think they need to do better maintenance standard. Room looks old and not as clean. The room service menu i think is over priced for this property.

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Helpful?
Thank Ayda_Sulianti
AstKuningan, General Manager at Aston at Kuningan Suites, responded to this review

Dear Ayda_Sulianti, I would like say apologies for your inconvenience during your stay at Aston Kuningan Suites. Thank you and very well noted for your review, it will be our improvements to give the best service for our guests. I will talk to my Housekeeping team to follow it up immediately. I sincerely hope you will allow us the opportunity...

Kuala Lumpur, Malaysia
Reviewed 21 June 2016 via mobile

Actually hotel is good. Bed comfy and nice bedsheets. Spacious and with kitchen. Bathroom separate from toilet. The most I didn't to sit on the toilet. It's really old and kind of dirty. Picture I will post. Pool on the roof is fine. Gym is very old. Rooms are ok. For family stay it's been good.

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Helpful?
Thank Lana T
AstKuningan, General Manager at Aston at Kuningan Suites, responded to this review

Dear Lana T, I would like say apologies for your inconvenience during your stay at Aston Kuningan Suites. Thank you and very well noted for your review, it will be our improvements to give the best service for our guests. I will talk to my Housekeeping team to follow it up immediately. I sincerely hope you will allow us the...

Bali, Indonesia
Reviewed 20 June 2016

We enjoyed our stay in this hotel the room was big and comfortable a bit dated and worn out but all the things we need was available. We booked the same hotel again when we return from bali. We got it for a nice price and its good for the money we paid.

Review collected in partnership with this hotel
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Helpful?
Thank randolphl123
AstKuningan, General Manager at Aston at Kuningan Suites, responded to this review

Dear randolphl123, Thank you for review. I'm glad that you enjoy your stay with Aston Kuningan Suites. Happy to inform you that we have a plan to do some renovation in some area as a part of our mission is to deliver the best service and product for our valued guests. Please send my regards to your family and see...

Perth
Reviewed 20 June 2016

For someone who works in the hospitality industry, this property falls well below expectations for an advertised 4 1/2 star hotel. Disappointed at the numerous problems that we experienced from an ill equiped room, old non working ac units, sparse kitchen needs ( no fry pan, odd number cutlery, cups, plates, no cooking utensils, very old, dirty cook top and...

Review collected in partnership with this hotel
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Helpful?
Thank T4971EHmatthewt
Rizky D, General Manager at Aston at Kuningan Suites, responded to this review

Dear T4971EHmatthewt, Thank you for your honest review. Yes i can not say that our property is the best new modern hotel in Jakarta. It was build originally in the 90's and was refurbished four years ago for the furniture. If you are planning to visit us again you will found a nice NEWLY renovated fine dining at the lobby...

Malang, Indonesia
Reviewed 12 June 2016

I stay in this hotel for two nights. the room is decent for business hotel and overall clean. breakfast is good. I used also the meeting room. The meeting room was also well designed, the meals and coffee break were also magnificent and all meeting facilities were also working well.

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Helpful?
Thank 36daniel67
AstKuningan, General Manager at Aston at Kuningan Suites, responded to this review

Dear 36daniel67, Wow! What a great review! Thank you so much! I'm glad that you enjoy your stay with Aston Kuningan Suites. One of our mission is to deliver the best service and product for our valued guests. I think our mission successfully granted? :-D But still, we will keep it up and even more. Please send my regards to...

Balikpapan, Indonesia
Reviewed 12 June 2016

Staying in this is really wonderful experience. The best room I've ever stayed lately. Huge size room. Comfortable linen. Lots of pillow in every bed. Bathroom is also spacious and very clean. Hotel facilities are wonderful to keep all hotel guest entertained. A nice swimming pool for families. Since the first time arrived, service is very helpful and fast. Definitely...

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Helpful?
Thank hermawansonnyy
AstKuningan, General Manager at Aston at Kuningan Suites, responded to this review

Dear hermawansonnyy, Wow! What a great review! Thank you so much! I'm glad that you enjoy your stay with Aston Kuningan Suites. One of our mission is to deliver the best service and product for our valued guests. I think our mission successfully granted? :-D But still, we will keep it up and even more. Please do comeback while you...

Polonnaruwa, Sri Lanka
Reviewed 9 June 2016

well I stayed here for two nights, and i had a really good holiday here. this was my first tour to Jakarta. and it was for 4 nights. first two nights i stayed at Aston marina Ancol and for the last two nights i chose this hotel. i'm so in love with Aston hotels.simply adorable.! very nice staff all are...

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Helpful?
Thank Deshaaaaa
AstKuningan, General Manager at Aston at Kuningan Suites, responded to this review

Dear Deshaaaaa, Wow! What a great review! Thank you so much! I'm glad that you enjoy your stay with Aston Kuningan Suites. One of our mission is to deliver the best service and product for our valued guests. I think our mission successfully granted? :-D But still, we will keep it up and even more. Very well noted for the...

Rangsdorf, Germany
Reviewed 9 June 2016

In general I feel ok with the accommodation because the reason for the long stay was business and not vacation. in personal, I'm not sure I would chose the accommodation again. in private I would not choose. There is not really complaint because all my requests at the beginning was solved e.g. change the curtains because of old kitchen oil...

Review collected in partnership with this hotel
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Helpful?
Thank Gildo M
AstKuningan, General Manager at Aston at Kuningan Suites, responded to this review

Dear Gildo M, I would like humbly say apologies for your inconvenience during your stay at Aston Kuningan Suites. The service you received certainly did not reflect our standards. Please be assured that we will continue to make improvements in our staffing and service levels. We will do some refresh training for all our staffs about our standard service for...

Shah Alam
Reviewed 8 June 2016

The hotel with bigger room and friendly staff. The food was nice and varieties. Near to all shopping center . Worth of money to stay. Easy to get to the shopping mall and Tanah Abang. Heaven for shoppers.

Review collected in partnership with this hotel
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Helpful?
Thank wan733
AstKuningan, General Manager at Aston at Kuningan Suites, responded to this review

Dear wan733, Thank you for the review! Yes, our hotel is located in the heart of Jakarta, near from business district and shopping center it suites for business and leisure :-) Please send my regards to your family and see you soon!

Jakarta, Indonesia
Reviewed 7 June 2016 via mobile

The first thought when I booked the room here with my friends for celebrating Christmas, I thought it would be great. However, when I entered the room, it did Not meet my expectation at all.. First, I discovered yellow stains of urine in the bathroom (Disgusting!) Second, the room was quite dusty that caused myself couldn't stop sneezing all day...

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Helpful?
Thank WHW-8
AstKuningan, General Manager at Aston at Kuningan Suites, responded to this review

Dear Michael Hering, Wow i am really sorry to hear your experience here, i also allergic to dust so i know how its felt. I was trying to contact you yesterday to speak with you directly, but unfortunately i was contacted the wrong person (other Michael Hering). I wish i can have more information about your booking, date, etc so...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Bar/Lounge
Food & drink at the hotel
Pastis Kitchen & Bar
Pastis Kitchen & Bar
Cuisines: Italian, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
A haven for business and leisure travelers, ASTON AT KUNINGAN SUITES provides an effortless, comfortable atmosphere - ideal for both short stays and long term residential living. This delightful boutique hotel combines charm, hospitality and comfort with enjoyable dining and entertainment, while offering spacious one, two and three bedroom suites of great appeal at affordable hotel room prices. ASTON AT KUNINGAN SUITES affords one of Jakarta's most desirable locations in the very heart of the so called "Golden Triangle" adjacent to the Four Season Hotel. Many of Jakarta's multinational corporate offices, embassies and up market shopping malls are within easy reach while the hotel's immediate neighborhood is quaint and free of Jakarta's notorious traffic congestion. ASTON AT KUNINGAN SUITES features one, two and three bedroom apartment-like suites with separate bed and living rooms, a kitchenette and dining area. Bathrooms are welcoming and spacious, offering an exceptional combination of style and function. The jewel in ASTON's crown is the accolade winning Mediterranean restaurant and wine bar "PASTIS" which specializes on homemade pastas, succulent imported steaks and a delectable selection of Asian favorites. The atmosphere, while elegant, is best described as cozy and welcoming, the service is professional and attentive. Further facilities include a wine shop, a marble top long bar, a tropical courtyard garden lounge, a rooftop outdoor pool, a well fitness room and a business center. ... more   less 

Additional Information about Aston at Kuningan Suites

Address: Jl. Setiabudi Utara | Kuningan, Jakarta 12910, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $104 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston at Kuningan Suites 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Aston At Kuningan Hotel Jakarta
Hotel Style:
#42 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Aston at Kuningan Suites staff and other travellers.
3 questions
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Jakarta, Indonesia
1 month ago
Aurora, Colorado
3 months ago

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Questions? Get answers from Aston at Kuningan Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Room on 6th Floor with view to the east (In front of Ex Four Season Hotel)”
 of 5 bubbles Gadisaruba, 2 Feb 2017 | Read review
“Ask for an upper floor on the southside of the Hotel.”
 of 5 bubbles Hy-Time, 24 Jan 2017 | Read review
“By the pool is good option.”
 of 5 bubbles arindawanudya, 22 Sep 2016 | Read review
“My room number was 509. it was quite good.”
 of 5 bubbles Deshaaaaa, 9 Jun 2016 | Read review
“Room located from 02-06 will be better away from elevator noise.”
 of 5 bubbles Rezzario, 19 May 2016 | Read review
5 of 5