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Hotel Indonesia Kempinski

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Jl. M.H. Thamrin no. 1 Central Jakarta, Jakarta 10110 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1562)
Room & Suite (703)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indonesia Kempinski
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#63 of 1,179 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Indonesia Kempinski Jakarta represents both a celebration of the glorious past and the bright future. Adjacent to Grand Indonesia Shopping Town - one of Asia's largest shopping mall, the hotel is definitely the ideal address for business, convention, wedding and extravagant shopping. Located at the strategic Bundaran HI (Hotel Indonesia Roundabout), the hotel boasts 289 spacious luxury rooms and suites including the lavish 412 sqm Presidential Suite with its private spa. Hotel Indonesia Kempinski facilities include 6 meeting rooms, a SPA & fitness center as well as an outdoor swimming pool. The hotel comprises a lounge bar, a rooftop cafe along with a chocolate confectionary and a delicatessen shop. Hotel Indonesia Kempinski Jakarta also offers 3 restaurants from international buffet and traditional German food to Japanese premium restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Indoor play area for children
Airport transportation
Valet parking
Paid public parking on-site
Wifi
Hot bath
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Massage chair
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Bottled water
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Chinese, Indonesian
1622Reviews16Q+A100Room tips
Traveller rating
  • 1,132
  • 344
  • 79
  • 34
  • 33
Time of year
Traveller type
Language
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Popular mentions
Kekejuw wrote a review Sep 2021
1 contribution
Spacious room, very strategic location, very good service, staff are very friendly and really made our stay special. Particularly for one of the staff in Spa - Ms. Tina, making sure our safety especially for my elderly mother. Very much appreciated. The room also has very good acoustic system - not disturbed by noises. The hotel also offered various options of service e.g I chose pillow for neck support for my mother which is very useful for her. Definitely will return for more staycation :-)
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Date of stay: September 2021
Rooms
Cleanliness
Service
Helpful
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Response from HI Kempinski Jakarta, General Manager at Hotel Indonesia Kempinski
Responded 2 weeks ago
Dear Kekejuw, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write feedback for us via Trip Advisor. We are very pleased to learn that you’ve received excellent services from our staff during your stay and you enjoyed everything from Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staffs had been forwarded to everyone in the team. Your very kind words are undoubtedly becoming the great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Read more
Ella Y wrote a review Sep 2021
Jakarta, Indonesia188 contributions57 helpful votes
+1
Hotel's Favourite
After a year at home, we decided to spend a night at Kempinski. Sweet macaroons were served when we entered the room. Nice room and clean bathrooms. Sadly I haven’t tried bathing in the bathtub. wish for another visit 🤞🏻 The nicest thing was we had our breakfast in-room. So happy! We really enjoyed our stay. Thank you Kempinski!
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Date of stay: August 2021Trip type: Travelled on business
Room Tip: We parked at Grand Indonesia Mall - East Side. We accessed the hotel from lift in Central...
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Response from HI Kempinski Jakarta, General Manager at Hotel Indonesia Kempinski
Responded 5 Sep 2021
Dear 292ellay, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a positive review on Trip Advisor. We are very pleased to learn that you loved our hotel, especially because of our luxury room, excellent facilities and the services that you received from our staff. Your amazing compliment had been forwarded to everyone in the team. Your very kind words are undoubtedly a great motivation for all of us to serve our best at all time. We are looking forward to your upcoming visit, anytime soon. Best regards, Sjefke Jansen General Manager
Read more
Puteri Amanda wrote a review Sep 2021
Bandung, Indonesia14 contributions4 helpful votes
Excellent service and very specious room. Thank you for the birthday arrangements, also many choices of breakfast and tasty. Kudos to Mr. Jalu!! He is such a kind and friendly staff and thank you for all the staff already make our stay memorable. Will come back again soon😊
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Date of stay: September 2021Trip type: Travelled with family
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Response from HI Kempinski Jakarta, General Manager at Hotel Indonesia Kempinski
Responded 4 weeks ago
Dear puteriamanda, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a positive review on Trip Advisor. We are pleased to learn that you loved our hotel, especially because of our luxury room, excellent facilities and the services that you received from our staff. Your compliment had been forwarded to everyone on the team. Your very kind words are undoubtedly great motivation for all of us to serve our best at all times. We are looking forward to your upcoming visit, anytime soon. Best regards, Sjefke Jansen General Manager
Read more
Kelly C wrote a review Sep 2021
1 contribution
Very nice room, truly the mosy amazing service, EVERYONE was so so nice and helpful eventho I didn’t ask for help, and when i wanted to check out there was a very initiative employee named agus bellman really helped me with all my bags. thank u kempinski.. worth every penny
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Date of stay: September 2021Trip type: Travelled solo
Helpful
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Response from HI Kempinski Jakarta, General Manager at Hotel Indonesia Kempinski
Responded 6 Sep 2021
Dear Kellychristy, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a positive review on Trip Advisor. We are pleased to learn that you loved our hotel, especially because of our luxury room, excellent facilities and the services that you received from our staff. Your compliment had been forwarded to everyone in the team. Your very kind words are undoubtedly great motivation for all of us to serve our best at all times. We are looking forward to your upcoming visit, anytime soon. Best regards, Sjefke Jansen General Manager
Read more
carolyn t wrote a review Aug 2021
Bali, Indonesia18 contributions44 helpful votes
+1
Indonesia's current "covid protocol" includes a mandatory 8-day solitary confinement lockdown in a government-approved hotel. So happy I chose Kempinski--the room was clean, food was great, and staff superb! The housekeeping and in-room dining staff were so delightful--They would show up at the door occasionally in full Hazmat style PPE, and do traditional Indonesian dance in the hallway to provide a break for my boredom. I really came to love them and their good-natured entertainment. We all cried when I left, after my 8-day captivity. I have recommended them to ALL of my friends who want to return to Bali.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: Ask for a room facing the fountain and monument (less direct sun/cooler)
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1 Helpful vote
Helpful
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Response from HI Kempinski Jakarta, General Manager at Hotel Indonesia Kempinski
Responded 24 Aug 2021
Dear Carolyn, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write feedback for us via Trip Advisor. We are very pleased to learn that you’ve received excellent services from our staff during your stay and you enjoyed everything from Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone in the team. Your very kind words are undoubtedly becoming the great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Read more
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PRICE RANGE
USD 117 - USD 244 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaMenteng
NUMBER OF ROOMS
289
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Frequently Asked Questions about Hotel Indonesia Kempinski
Which popular attractions are close to Hotel Indonesia Kempinski?
Nearby attractions include Grand Indonesia Mall (0.2 km), Plaza Indonesia (0.2 km), and Alun Alun Indonesia (0.3 km).
What are some of the property amenities at Hotel Indonesia Kempinski?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Indonesia Kempinski?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indonesia Kempinski?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hotel Indonesia Kempinski?
Yes, free parking, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Hotel Indonesia Kempinski?
Conveniently located restaurants include Kahyangan Restaurant, Signatures Restaurant, and OKU.
Are there opportunities to exercise at Hotel Indonesia Kempinski?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Indonesia Kempinski have an airport shuttle?
Yes, Hotel Indonesia Kempinski offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Indonesia Kempinski?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Indonesia Kempinski offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Indonesia Kempinski?
The staff speaks multiple languages, including English, Chinese, and Indonesian.