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Royal View Hotel

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Royal View Hotel
Royal View Hotel
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794 Reviews from our TripAdvisor Community

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Showing 543: English reviews
Reviewed 1 July 2015 via mobile

Specially to the management. If you don't want any indian guest at your hotel then please make it official and save our time and money. It's about the staff who has no courtesy to people who paid for the services. Bell boy is good for nothing seemed high and could not speak English. Made us feel that it's out problem...

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Helpful?
4Thank Akshay M
Rvh_Hk, General Manager at Royal View Hotel, responded to this review

Dear guest, Thank you very much for your detailed feedback. We have taken good note of its contents and will continue to improve. If we can be of further assistance, please contact us. Have a pleasant day ahead and we hope we will be able to regain your confidence in our hotel and services. We look forward to serving you...

sydneyaustralia
Reviewed 26 June 2015

We booked a "non refundable" room for 4 nights after reading a few comments saying this place was good otherwise we would have gone to another hotel. The staff at check in desk were rude, abrupt and unhelpful with absolutely no smile or greeting. The lobby is non stop full of noisy groups all shouting, pushing and shoving to get...

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Helpful?
1Thank kimandaussiebob
Rvh_Hk, General Manager at Royal View Hotel, responded to this review

Dear guest, Thank you for staying at Royal View Hotel. It is unfortunate that our service issue failed to meet your expectations this time. We thank you for your valuable time in sharing your feedback with us, only through comments we can continue to improve. Our hotel has a nice gymnasium, outdoor pool, seaview rooms and a nearby Lido beach...

Christchurch, New Zealand
Reviewed 23 June 2015

We had been warned that the bed was hard, yes it was but it was not an uncomfortable night sleep. A surprise to wake up right on the waters edge after arriving in the dark! Lovely hotel, service and staff! Would gladly stay again :)

Review collected in partnership with this hotel
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Helpful?
Thank akivr
Rvh_Hk, General Manager at Royal View Hotel, responded to this review

Dear guest, Thank you for sharing your experience with us and we are delighted you enjoyed your stay and our services. We hope you will choose our hotel in your next visit to Hong Kong. Regards Stephen Au General Manager Royal View Hotel, Hong Kong

Reviewed 21 June 2015 via mobile

Front desk staffs are good! They are very friendly and helpful. It's good place for vacation. Lido beach is nearby then u can go for sun bathing,Wonderful:) But there are too many people come from China. Too noisy and annoying... Overall the place and services are good.

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Helpful?
Thank ho l
Rvh_Hk, General Manager at Royal View Hotel, responded to this review

Dear guest, Thank you so much for your review and we are pleased that you enjoyed the relaxing location and our service. We look forward to serving you again very soon. Regards Stephen Au General Manager Royal View Hotel, Hong Kong

Bengaluru, India
Reviewed 21 June 2015

The above title suits exactly my experience at Royal View Hotel. The hotel staffs are professional and they help you in your needs but all this without any warmth or a smile. It makes one feel unwelcome. Every time you approach the staff and also I saw when anyone else approach the staff there expression was like, why is this...

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Helpful?
1Thank Anindya Sankar D
Rvh_Hk, General Manager at Royal View Hotel, responded to this review

Dear guest, Thank you for staying Royal View Hotel and we are delighted you had enjoyed your stay and our services. We thank you for your valuable time in sharing your feedback with us, only through comments we can continue to improve. Have a pleasant day ahead and we hope we will be able to regain your confidence in our...

Metro Manila, Philippines
Reviewed 18 June 2015

The hotel offered us a room on the 18th floor with a great ocean view. We got there around lunch time and we were allowed to check in before 2:00 pm. The staff are professional, polite and can speak good English. The room is huge, clean and luxurious. The only set back was the location. There is no 7-Eleven or...

Review collected in partnership with this hotel
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Helpful?
4Thank 657lou
Rvh_Hk, General Manager at Royal View Hotel, responded to this review

Dear guest, Thank you so much for your review and we are pleased that you enjoyed your stay and our services. Hotel has provided convenience store and different restaurants, Café Lido, 353 Bar – Old Style Hong Kong Café, Café @Ting Kau and Terrace which offer international dishes, a la carte items and buffet, try them next time. We look...

Singapore
Reviewed 14 June 2015

Family suite was big with big fridge and microwave but shd hv some cutleries and plates. Fridge was totally empty, not even complimentary bottled water. Should have more varieties for vegetarians as options for Muslims to have since the food is non Halal. But service was good with polite service crew at front desk. And theres many compartments and storage...

Review collected in partnership with this hotel
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Helpful?
1Thank roslijunior
Rvh_Hk, General Manager at Royal View Hotel, responded to this review

Dear guest, Thank you for sharing your experience with us. It is our pleasure to provide service to our guests and your compliments would give us great motivation. We hope you will choose our hotel in your next visit to Hong Kong. We look forward to serving you again soon. Regards Stephen Au General Manager Royal View Hotel, Hong Kong

Bengaluru, India
Reviewed 14 June 2015

The hotel is overall okay but it is kind of outskirts. The hotel has a shuttle service that is good that takes you to the Tsen Wan Metro for a nominal fee. The property is located next to a small and nice beach. The followng are some areas that are a challenge if you are vegetarian; the breakfast is okay....

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Helpful?
1Thank DrShyamSundaram
Rvh_Hk, General Manager at Royal View Hotel, responded to this review

Dear guest, Thank you so much for your review. We are glad you enjoyed our relaxing location and breakfast. We look forward to serving you again soon. Regards Stephen Au General Manager Royal View Hotel, Hong Kong

Reviewed 13 June 2015 via mobile

Stayed for two night. A clean and quiet area, ideal place to relax and regain your power. Staff always friendly to you. Big swimming pool. BigGYM room. Just a bit far from the town but i don't feel trouble to go in and out from hotel.

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Helpful?
Thank Chungx1951
Rvh_Hk, General Manager at Royal View Hotel, responded to this review

Dear guest, Thank you for staying with us. We are delighted to hear that you enjoyed our services and recreation facilities. We look forward to provide another memorable experience to you in the near future. Regards Stephen Au General Manager Royal View Hotel, Hong Kong

Portland, Oregon
Reviewed 9 June 2015

I had high hope when I booked this hotel, since it's operated by a reputable group like the SHK. After two nights of stay I'm totally disappointed. First, since the hotel is basically in the middle of nowhere, the shuttle to Tsuen Wan MTR is pretty important mean to get in and out. And guess what, they take full advantage...

Review collected in partnership with this hotel
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Helpful?
3Thank H T
Rvh_Hk, General Manager at Royal View Hotel, responded to this review

Dear guest, Thank you for providing us detailed feedback regarding your recent stay at our Hotel. We are sorry to hear about the case of the room type disarrangement. We promise to provide you every comfort and convenience throughout your stay next time, you may request to have an extra bed in advance to our reservation team. We are looking...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available

Additional Information about Royal View Hotel

Address: No.353 Castle Peak Road, Ting Kau, Tsuen Wan, Hong Kong, China
Region: China > Hong Kong > Tsuen Wan
Price Range: $78 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal View Hotel 4*
Number of rooms: 688
Reservation Options:
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Also Known As:
Royal View Hong Kong
Hotel Royal View
Royal View Hotel Hong Kong
Hotel Style:
#7 Best Value Hotel in Hong Kong
#27 Spa Hotel in Hong Kong
#96 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Royal View Hotel staff and other travellers.
42 questions
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4 months ago

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Questions? Get answers from Royal View Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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