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Cosmo Hotel Hong Kong

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Cosmo Hotel Hong Kong
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1,326 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
Emsworth, United Kingdom
Reviewed 23 October 2013

the room was clean and not as small as we were expecting. was easy to get to everywhere from the hotel. traffic was a bit noisy and we were on the 21st floor. try the 5th floor think its called the breeze this is where you get the free wifi and there is a tea and coffee machine with a...

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Helpful?
1Thank spikethebudgie2013
CosmoHotel, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear guest, Thank you for staying with us. In fact, Cosmo Hotel comprises 7 different room types that measure up to 83 sq. meters to cater for guests with different budgets and preferences. We hope the next time you will have the chance to try our studio or suite for a more spacious and pleasant stay. Regarding the traffic noise...

Singapore, Singapore
Reviewed 21 October 2013

Definitely somewhere which is worth its value. Prices are alright, although the rooms are small. (Which i expected.) After all, most of the time are spent outside and the room is only used to rest during the night. Toilet is too small for my liking. Shower stall is absolutely tiny. Definitely not recommended for claustrophobic people. Shuttle services are provided...

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Helpful?
Thank jtjl
CosmoHotel, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear guest, Thank you for your valuable feedback. It’s great to know that you find our sister property Dorsett Mongkok, Hong Kong (Former Cosmo Hotel Mongkok) value for money and enjoyed the daily shuttle service! For room choices, hotel offers 5 room categories measuring up to 42 sq. m., we hope the next time you and your family will have...

Singapore, Singapore
Reviewed 20 October 2013

read through most of the negative comments here and prep my family and myself for our stay at Cosmo Hong Kong. most of the comments are true (small rooms, cemeteries, etc), but i guess the hotel is still value for money. great rooms or budget price, choose one. the location of the hotel is quite a distance for the nearest...

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Helpful?
1Thank Aikawa_Aki
CosmoHotel, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Aikawa, Thank you for your review. We noted your comment on the room size. In fact, Cosmo Hotel offers 7 different room types in varying sizes and most of them come with stunning city views I hope the next time you will have the chance to try our studio or suite for a more spacious and pleasant stay. Aikawa,...

Singapore
Reviewed 18 October 2013

I stayed at the lowest category room but it is very small. After 2 of us put down our luggage, we hardly managed to walk around in the room. The hotel also provided shuttle service to MTR so it make it quite convenient. However, if you planned to walk to MTR, it can be quite confusing and takes about 10mins...

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Thank bluekoala35
Preston, England, United Kingdom
Reviewed 17 October 2013

We stayed here for one night. We ordered and paid for a double room but it was very small.the bathroom was also small and the bath tub was dirty. The carpets were dirty and seriously need replacing. The location is not too bad, roughly half hour walk from the underground. The staff were friendly and helpful. Overall the hotel needs...

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Helpful?
Thank 770Bhavna_P_13
CosmoHotel, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear guest, Thank you for staying with us. We regret to learn that you found the room smaller than you expected. In fact, Cosmo Hotel comprises 7 different room types that measure up to 83 sq. meters to cater for guests with different budgets and preferences. I hope the next time you will have the chance to try our Two-bedroom...

Den Haag
Reviewed 16 October 2013

It’s a nice hotel with mostly Chinese guests . The check in and out went smoothly, the staff was friendly, the rooms are small, that’s Hong Kong, but clean. The hotel is also near to underground stations and the hotel has a good shuttle bus service. I enjoyed staying here and like to stay there again.

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Thank den1979
Shanghai, China
Reviewed 15 October 2013

I read reviews on this hotel and noted that it was a 2013 Trip Advisor Hotel Award Winner. Oh, how miss guided I was in trusting any of this information. I am glad I only had a one night stop over otherwise I would have checked out. Lets start with the decor of the hotel and its overall design. Generally...

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2Thank marjsyd
CosmoHotel, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Marjsyd, Thank you for bringing your recent unpleasant experience to our attention. We are so sorry that the service of the front office staff didn’t quite meet your expectation regarding room arrangement this time, we will look into this matter seriously and will definitely reinforce training to all our front line staff to ensure they pay every attention to...

Sydney, Australia
Reviewed 14 October 2013

Excellent location, but what make this hotel stands out is its customer service. Our special thanks to Alan Chan, Victor Cheung and Emily Lau at the Front Desk,and Lee who take care of our housekeeping.

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2Thank Sabrinalam
London, United Kingdom
Reviewed 13 October 2013

I stayed at the Cosmo Hotel, This is an wonderful small hotel and I have found the rooms were very clean and the hotel was centrally located for my needs. There’s a Number 10 bus stop just outside the hotel, ( exactly at the entrance) and this takes you to central in 5 minutes. The Hotel shuttle bus is located...

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Helpful?
Thank Naresh D
CosmoHotel, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Naresh, It’s delightful to know that you had a wonderful stay at Cosmo Hotel Hong Kong and enjoyed the convenience of the location. Your comment on the service charge of in-room WiFi service is well-noted, actually a daily service charge of HKD 12 is imposed by the internet service provider. We will review this issue with our management in...

Nürnberg
Reviewed 7 October 2013

We (my wife and my son, 17 yrs.) had a two nights stay at the Cosmo Hotel in August 2013. The hotel is very clean and tidy; the hotel staff is friendly and helpful. We were lucky to get a hotel room on the 27th floor with a magnificent view to the city with it's breathtaking skyline. The room wasn't...

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Helpful?
Thank Clemens B

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
A young and chic boutique hotel located amid the city centres of Causeway Bay and Wanchai, Cosmo Hotel is just 8-min walk away from the Causeway Bay subway station and provides free shuttle bus to 15 major destinations in town. All guestrooms boast modern design with theme colours in orange, green or yellow. Free smart phone is available in every room which allows guests to use unlimited 3G internet, Wi-Fi hotspot, free local and IDD calls to 9 select countries including UK, US, Australia, Singapore, China, Canada, Japan, Malaysia and Korea. The smart phone can be used both in and out of the hotel. Other facilities include Nooch Bar at the lobby and an outdoor patio Breeze on 5/F. Cosmo Hotel is 100% smoke-free and is one of the few EarthCheck's silver-certified green hotels in Hong Kong. ... more   less 

Additional Information about Cosmo Hotel Hong Kong

Address: No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
Region: China > Hong Kong
Price Range: $99 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmo Hotel Hong Kong 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Ctrip TA, Travelocity, Expedia, Agoda and DerbySoft Ltd Shanghai HQ Supplier Direct so you can book your Cosmo Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cosmo Hong Kong
Hong Kong Cosmo Hotel
Cosmo Hotel Hong Kong
Hotel Style:
#41 Best Value Hotel in Hong Kong
#93 Family Hotel in Hong Kong
#94 Romantic Hotel in Hong Kong
#104 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Cosmo Hotel Hong Kong staff and other travellers.
18 questions
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Questions? Get answers from Cosmo Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor and a room facing the racecourse”
 of 5 bubbles muimuilee, 20 Jan 2017 | Read review
“Rooms on the backside of the hotel giving out to a graveyard on a hill”
 of 5 bubbles 744bartv, 15 Jan 2017 | Read review
“The staff follow your request and give you a quiet room. I was very impressed.”
 of 5 bubbles lixa69, 11 Jan 2017 | Read review
“We asked for a room at the front as the back looks onto a cemetery”
 of 5 bubbles Hellie1409, 5 Jan 2017 | Read review
“Choosing rooms on higher floors, facing street view can enjoy better city view. Try not facing to the grieve yard, more quite though!”
 of 5 bubbles theyams2016, 14 Dec 2016 | Read review
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