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Disney's Hollywood Hotel

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Traveller (2395)
Room & Suite (718)
Dining (210)
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Overview
  • Excellent45%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“chef mickey”(227 reviews)
“mickey mouse”(131 reviews)
“disneyland park”(89 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,183)
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1,444 results
Traveller rating
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572
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24
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All reviewschef mickeymickey mousedisneyland parkstudio loungedisney charactersdisney storepiano shaped poolshuttle bus to disneylandhidden mickeysvisiting disneylandgames roommagical stayhong kong disneypark viewsunny baycharacter breakfastswimming pool
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21 - 25 of 1,444 reviews
Reviewed 27 March 2018

The area i felt are good. 1. housekeeping is very alert and immediately attend to me when i leave my room for my day event. 2. Allow me to have my third child to sleep with us together in a room. (5 pax in a...More

Thank linuspine
Response from DHHCastMember, Guest Service Manager at Disney's Hollywood HotelResponded 1 April 2018

Dear linuspine, Thank you for taking the time to share your thoughts with us. We regret to hear you did not have a positive experience with our Hotel. We are constantly striving to improve and ensure each of our Guests has the best possible experience...More

Reviewed 26 March 2018 via mobile

Customer service is lacking at this hotel. After spending 15 hours on a flight with my 3 year old the last thing I expected was to be denied early check in. The worst part was watching lots of people check out all day long but...More

Thank latoiap772
Response from DHHCastMember, Guest Service Manager at Disney's Hollywood HotelResponded 30 March 2018

Dear latoiap772, Thank you for sharing your thoughts about your stay. We are regret that your experience fell short of your expectation. Do rest assured that your feedback will be shared with the leaders of respective teams for review. If you wish to discuss further,...More

Reviewed 20 March 2018 via mobile

We absolutely loved our stay at the Hollywood hotel, a highlight of our trip. The pool was great and we loved the theming. The rooms were huge and I love all the hidden mickeys! Highly recommend staying here.

2  Thank lauran1989
Response from DHHCastMember, Guest Service Manager at Disney's Hollywood HotelResponded 21 March 2018

Dear lauran1989, We appreciate your kind feedback about your stay with us, and we are so glad to hear you enjoyed your time here at Hong Kong Disneyland. We hope to welcome you back again soon! Best regards, Nicky Yu Guest Service Manager

Reviewed 18 March 2018

We chose this location for it's proximity to Disneyland Park. This was great, it was a short, free, 5+ minute bus ride to the park. Prices at Disney Properties are always a little higher, but compared to prices in Kowloon or HK this was really...More

Thank rogair21
Response from DHHCastMember, Guest Service Manager at Disney's Hollywood HotelResponded 21 March 2018

Dear rogair21, We appreciate your kind feedback about your stay with us, and we are so glad to hear you enjoyed your time here at Hong Kong Disneyland. We hope to welcome you back again soon! Best regards, Nicky Yu Guest Service Manager

Reviewed 18 March 2018 via mobile

Hollywood has now become our go-to hotel when we visit Hong Kong. Its main draws for us are the room size (can accommodate 2A2C easily), availability of halal food and of course, it’s a Disney resort. We got a nice price for it using the...More

Thank gumbokins
Response from DHHCastMember, Guest Service Manager at Disney's Hollywood HotelResponded 21 March 2018

Dear gumbokins, We appreciate your kind feedback about your stay with us, and we are so glad to hear you enjoyed your time here at Hong Kong Disneyland. We hope to welcome you back again soon! For the minus point, we are constantly striving to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 177 - USD 343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Family Hotel in Hong Kong
#72 Luxury Hotel in Hong Kong
#82 Romantic Hotel in Hong Kong
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 177 - USD 343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Family Hotel in Hong Kong
#72 Luxury Hotel in Hong Kong
#82 Romantic Hotel in Hong Kong
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2395)
Room & Suite (718)
Dining (210)
Pool & Beach (66)
Family and Play Areas (41)
Amenities (15)
Business Centre & Event Rooms (3)
Questions & Answers
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Dirk D
23 April 2018|
AnswerShow all 2 answers
Response from Charlie262 | Reviewed this property |
The room we stayed in had 2 double beds which would be fine for 2 adults and 2 children. We arrived late at the hotel - around 11.30pm after flying in from Thailand, and check in was smooth. Plenty of staff were on hand to... More
0
Votes
SudhirAgrawal
16 April 2018|
AnswerShow all 5 answers
Response from DesignRulz | Reviewed this property |
When you book directly with the hotel you get the option to add the Park Pass but it is only discounted, not covered in the price of the room.
0
Votes
Hui P
10 April 2018|
AnswerShow all 5 answers
Response from Charlie262 | Reviewed this property |
A taxi takes about 15 mins and cost about 150 HK dollars - if that helps!
1
Vote
Room Tips
"Ask for sea veiw Rooms"
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"We were on 9th floor which was nice."
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"Room not bad is nice to have 4 adult in a room."
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"Best view is overlooking the garden and sea"
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