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Kew Green Hotel Wanchai Hong Kong

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#67 of 708 Hotels in Hong Kong
Certificate of Excellence
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Kew Green Hotel Wanchai Hong Kong
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1,030 Reviews from our TripAdvisor Community

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Showing 679: English reviews
Reading, United Kingdom
Reviewed 2 days ago NEW

A very nice stay marred by the loss of a wallet dropped in an unidentified taxi or boat trip. The reception team couldn't have tried any harder. They phoned, they left messages, to no avail but the effort was much to their credit. Housekeeping too were very obliging when we accidentally slept until 2 pm after severe jet lag. Hotel...

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Helpful?
Thank tduncanross
Pickering
Reviewed 6 days ago NEWvia mobile

The staff here at the hotel are really good. They never seem to use the "no" word. We forgot to turn off the do not disturb sign and came back to the hotel at 6:00pm to find the room not made. Although clearly our mistake, they wanted to know if they can do the house cleaning now. I said, all...

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Helpful?
Thank George Z
DGM H, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this review

Dear Tripadvisor member – George Z We would like to express our heartfelt thanks for your valuable comments. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews like this. We will keep up our service to ensure every of our guests’ stays a memorable one. We look forward...

Gothenburg, Sweden
Reviewed 1 week ago

Very professional and careful staff, really clean rooms featuring pleasant interiors, and rationalised room plans. Comfy bed indeed, with good pillows. The area is very convenient, many things at walking distance - westwards the very alive shopping area around Time Square, eastwards the docks with the observation wheel, the Maritime museum, the pier where you can get aboard the Star...

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Helpful?
Thank Marco M
DGM H, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this review

Dear Tripadvisor Member – Marco M, It is our great honour to have an opportunity to serve you recently and we are extremely gratified to know that you did enjoy your stay with us. Your happy experience will definitely serve as our catalytic motive thereby we will keep up our service to ensure every of our guests’ stays a memorable...

scotland, United Kingdom
Reviewed 1 week ago via mobile

This was a nice hotel,passing through to join cruise ship,hotel room was clean and big,you got a mob phone to use free of charge,you could phone international calls,free of charge,would have liked to stay longer,you need more nights to see more!! Staff very nice,and helpful.

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Helpful?
Thank Sheila M
DGM H, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this review

Dear Tripadvisor member – Sheila M Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us. We do take pride in catering to our guests' needs the best way we can. On your next visit, we are happy to share with you a sample itinerary that will help you...

Melbourne, Australia
Reviewed 2 weeks ago

I am a regular visitor to Hong Kong and this is would be the worse hotel I have ever stayed in. The lobby is small and dark, the lift is tiny, the corridor is narrow and there was a weird smell in the hallway. However this is just the beginning, the room itself was complete disgusting as part of the...

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Helpful?
Thank LoveHK888
DGM H, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this review

Dear Tripadvisor member - LoveHK888 We are deeply sorry to have learnt that the recent stay did not meet with your expectations. However, we hope you give us another chance to make it up to you. In order to address this concern, we sincerely solicit your further information about the room number and staying period, so we may work towards...

Reviewed 2 weeks ago

The welcome on arrival was a little lukewarm with no information about restaurant or bar, and we spent about 5 minutes trying to get the lift to work as we weren't told that you needed to beep the key on to the panel before selecting your floor. It's great for security, but it would have been nice to have been...

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1Thank Katrina M
DGM H, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this review

Dear Tripadvisor member – Katrina M We appreciate you taking the time to provide us with detailed feedback of your stay. We are very sorry to hear that the stay did not meet your expectations. All your comments are essential to educating our staff about better and unsatisfactory service. We will ensure that your feedback will be shared to every...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Formerly known as Metropark Wanchai, now the hotel has changed its name to Kew Green Hotel. Location is very good. It's located a 5-min walk to Wan Chai station. There are many eateries around the hotel. It's central location makes it very easy to commute to Central or Causeway Bay by taxi or bus. The airport bus shuttle makes a...

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Helpful?
Thank Richard_723
DGM H, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this review

Dear Tripadvisor member – Richard_723 We are pleased to hear that you find our location as well as the in-room facilities to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. We look forward to the pleasure of welcoming you back to our...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Was looking forward to staying at the hotel but met with grumpy check in counter staff. Was given a tiny but cozy room. Rude shock to see few strands of hairs that look like pubic hairs in the bathtub! Service was impeccable when I checked out and managed to avoid the grumpy girl. Tips: - Exit B2 from Wanchai. -...

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Helpful?
Thank Dustcollector
DGM H, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this review

Dear Tripadvisor member – Dustcollector, Thank you for taking the time to write a detailed review. We are saddened to hear about the subpar service you have had experienced. We appreciate so much of your valuable comments. We treat your comments seriously and have immediate service recovery training to all staff. However, in order to address our problem, I sincerely...

Pasig
Reviewed 3 weeks ago via mobile

Going to the hotel from the airport, we rode bus E11 and alighted at stop 9 that is in front of the hotel. Hotel is currently being renovated due to the change of name from Metropark to Kew Green. Although the hallways and elevators are kinda small / tight, the rooms are big enough for the 4 of us (family)....

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Helpful?
Thank jdv426
DGM H, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this review

Dear Tripadvisor member – jdv426 Thank you for sharing your feedback from your stay. We are glad you enjoyed our centered location and our service. Your comment and suggestion are highly acknowledged. Please rest assured that we will make appropriate measures for betterment whichever is possible. Your feedback is very important for us to ensure ongoing satisfaction to our valued...

San Mateo, Rizal, Philippines
Reviewed 3 weeks ago

We arrived at the hotel at 12 am because our flight was cancelled due to a typhoon in Manila the previous day. I called before the flight to ask them if they could not charge me for not coming. They told me to submit documents regarding the cancelled flight. We were so thankful they didnt charge us. The room was...

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Helpful?
Thank Ferry A
DGM H, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this review

Dear Tripadvisor member – Ferry A We would like to express our heartfelt thanks for your valuable comments and appreciation to our service. It is definitely an important motivation for us in providing our guests an enjoyable staying experience. We will keep up our service to ensure every of our guests’ stays a memorable one. We look forward to the...

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Breakfast Available
Official Description (provided by the hotel)
An ideal accommodation that is both central and accessible, Kew Green Hotel Wanchai Hong Kong (Formerly Metropark Wanchai) is situated in the heart of Hong Kong's luxury commercial, shopping and entertainment district. In great proximity to the Hong Kong Convention and Exhibition Centre as well as the Mass Transit Railway Station, making it a breeze to get around the city that never sleeps. Each guest room showcases contemporary design with clear ambition for innovations and are equipped with LCD TV, Free Wi-Fi connectivity, electronic safety box, mini bar, central air-conditioning, spacious working desk and more. Our recent innovative installation is the multi-function handy smartphone which provides unlimited 3G data connectivity and also local and international calls for free during your stay. Kew Green Hotel Wanchai Hong Kong (Formerly Metropark Wanchai) beckons as a homely and stylish accommodation option so that your experience in Hong Kong will exceed your expectation. ... more   less 

Additional Information about Kew Green Hotel Wanchai Hong Kong

Address: 41-49 Hennessy Road, Wanchai, Hong Kong, China (Formerly Metropark Hotel Wanchai Hong Kong)
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $102 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kew Green Hotel Wanchai Hong Kong 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Metropark Hotel Hong Kong
Kew Green Hotel Wanchai Hong Kong
Hotel Style:
#61 Business Hotel in Hong Kong
#63 Luxury Hotel in Hong Kong
#63 Family Hotel in Hong Kong
#77 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Kew Green Hotel Wanchai Hong Kong staff and other travellers.
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Questions? Get answers from Kew Green Hotel Wanchai Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“possibly take the extra large room”
 of 5 bubbles MarcoM947, 15 Jan 2017 | Read review
“For big group, you can stay together & privacy . Choose Family Quadruple which there are 2singlebeds & 1doublebed inside.”
 of 5 bubbles Bowpromsajja, 28 Dec 2016 | Read review
“High floor, nice and quiet, difficult to expect great view as very built up”
 of 5 bubbles PodsLondon, 13 Dec 2016 | Read review
“Take the largest room you can afford. The low end rooms are very very small.”
 of 5 bubbles GordonBennettLdn, 12 Dec 2016 | Read review
“higher floors have less road noise”
 of 5 bubbles jmchinyou, 1 Nov 2016 | Read review
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