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The Luxe Manor is a stylishly surrealism-inspired boutique hotel located in Hong Kong's Tsim Sha Tsui with colourful and splendid European architecture offering personalised service and excellent facilities to impress discerning leisure and business travellers. Nestled in the heart of commercial and entertainment district, guests can truly appreciate the convenient access to all corners of the metropolitan. The Luxe Manor boasts 153 stylish, yet quirky, guest rooms, 6 one-of-its-kind themed suites taking the guests into unimaginable pleasures. Located within the luxury boutique hotels are two unconventional restaurants and bars: FINDS, the first authentic Nordic restaurant in Hong Kong featuring Nordic cuisine, and Dada Bar + Lounge, a Dadaism-inspired lounge with various entertainments and live music performances on weekends.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Art Deco Style
Quaint
Languages Spoken
English, Chinese
Location
39 Kimberley Road, Tsim Sha Tsui, Kowloon, Hong Kong China
Name/address in local language
The Luxe Manor
4.5 reviews
Getting there
Great for walkers
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The Luxe Manor garners praise for its prime location that facilitates easy access to local attractions and its eclectic mix of decor that contributes to a unique atmosphere. Guests have called out the well-kept rooms and efficient service, applauding the hotel's cleanliness and the welcoming nature of the staff.
Despite some remarks about smaller room sizes and basic amenities, many travelers find the hotel to offer good value and appreciate the comfortable accommodations and good breakfast options. However, a few reviewers warn of potential noise issues.
Location
Convenient
Atmosphere
Eclectic
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory
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Traveller rating
1,300
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Detailed Reviews
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The first time I booked a hotel in Shinjuku District, a friend told me about this hotel, the location really couldn't be said. The environment around the hotel is convenient and safe, restaurants to try are nearby, and fragile pineapple bags and Hong Kong milk tea are also within the hotel range. There are daily supplies such as toothbrushes, brushes, etc. in the room. Currently, the hotel offers glass tubs because there is no arrangement to provide bottled water. The desk staff are courteous and handle problems quickly, knowing that the reaction of Hong Kongers is really fast. I asked the staff about the transfer, and they immediately arranged and helped me move my luggage together. Seriously recommend to friends.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was an unforgettable experience for me to stay at Dilevena Mansion. Located in an excellent location, this residence offers a comfortable and luxurious accommodation. In this review, I share my wonderful story about my stay at The Residence at Dilevena and provide some tips and recommendations.
First of all, I want to highlight the details of Dilevena Mansion. From the moment I entered the mansion, I was attracted by its exquisite design and high-quality service. The lobby's décor is full of modernity, while the guest room design combines modern and traditional elements to create a unique atmosphere. Every detail has been carefully designed, from bedding to bathroom facilities, all demonstrating the mansion's pursuit of quality.
During my stay, I enjoyed the first-class service provided by The Residence. The staff are always friendly and helpful, they are always willing to answer my questions and help. Whether it was checking in or providing travel advice, they were professional and enthusiastic. In addition, the residence also provides a series of facilities and services, such as a gym and restaurants, which made me feel comfortable and convenient during my stay.
The most unforgettable thing about my stay at Le Mansion was its location. The residence is located in the city center, with many famous attractions and business districts nearby. I could easily walk to nearby shopping malls and restaurants and enjoy the city's nightlife in the evenings. In addition, the residence also provides convenient transportation services, such as car rental and pick-up and drop-off services, allowing me to explore the surrounding areas more conveniently.
In addition to sharing my stay story, I'd also like to offer some tips and recommendations for others. First of all, I recommend booking a room in advance as the Royal Villa tends to be very popular and rooms can get booked up quickly. Additionally, I would also recommend trying the restaurant in the mansion, they serve delicious local and international cuisine and are definitely worth a try.
All in all, my experience of staying at Dilevena Mansion was an unforgettable memory. From its fine details to its first-class service to its prime location, this residence offers a comfortable and luxurious stay. I highly recommend Dilevena Residence to travelers who are looking for an unforgettable stay.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The experience of staying at [name of hotel] was fantastic! Special thanks to the little sister at the front desk, whose warm service made me feel so sweet. As I arrived early at the hotel, she was very thoughtful and organised the room for me in advance, and this meticulous service made me feel very warm.
The room was clean and the environment really exceeded my expectations. The bathroom is neat and spacious, the design is beautiful and the overall space is very comfortable. Carpets are clean, beds are white and comfortable, and people stay at ease. Most importantly, I'm very reassured that there's no cockroach or bug problem here.
The hotel is also very well located, very close to the bus and metro stops, especially for trips and to the airport. You can find convenience stores and restaurants when you go out, and life is very convenient, fully meeting the needs of food and lodging during your trip.
Especially the hotel experience on the first day was poor, so the service and environment was a great surprise and comfort to me. If a friend is planning to travel to Hong Kong, I would definitely recommend them to stay here without worrying about trial and error!
Thank you very much for your lovely review of the hotel. We look forward to seeing you again soon.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pre-arrival: I sent an email to fo@theluxemanor.com but did not receive any response. However, the reservations team replied to me via the Agoda app.
Arrival: We arrived early, before 2 PM. I proactively asked the front desk if they could notify me via chat or email when the room became available. However, the front desk immediately dismissed my request, stating that the hotel was fully booked and that early check-in would not be possible.
When we returned to the hotel before 1 PM, the front desk provided the room key, as the room was already available—contrary to the initial information given to us.
Bell Service: Our luggage was not in the room when we returned, so we had to carry it ourselves.
Room: The room was very small, a typical size for Hong Kong, accommodating only two people—no more than that.
We received a delicious anniversary cake upon arrival, which was a thoughtful gesture.
Housekeeping Service: The room was clean. However, when we requested a shaving kit around midnight, we were informed that it was chargeable at $1, which was fine. However, we were asked to come down to the front desk to collect it. We decided not to take it.
Concierge Services: The concierge team was very helpful. An older gentleman immediately offered me a map when I asked how to get to the ferry to Macau. Similarly, the lady at the concierge desk was very helpful when I inquired about the bus to the airport—she promptly checked and provided the details.
Front Desk Staff: The front desk staff were always busy with their computers. We were always the first to greet them with “Good morning” or “Good evening.” They looked exhausted and did not smile.
Location: The hotel is in a very convenient location, near Tsim Sha Tsui MTR and easily accessible by bus—A21 for the day bus and N21 for the night bus to and from the airport. Behind the hotel, there is a variety of bars and nightclubs, perfect for those interested in bar hopping. It is also close to KFC, Wellcome, and 7-Eleven. Additionally, Mira Place mall is nearby.
Departure: Since we had very limited time in Hong Kong, we wanted to make the most of it. At 1 AM, I asked the front desk if I could collect my cash deposit in advance, as we would be in a rush when leaving the hotel. The staff initially refused, insisting that we could only collect it at check-out. I explained again that we would be in a hurry and that they could process a “No Post” to prevent additional charges. Only then did she agree to return my deposit.
At 3 AM, when we physically left the hotel, no one was at the front desk.
I am a seasoned hotelier with 20 years of experience in luxury five-star hotels, so I understand what five-star service should be. This review serves as a detailed, constructive critique for improvement.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Yeung, Guest Services / Front Office at The Luxe Manor
Responded 2 weeks ago
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. We are very sorry to hear that your recent stay was not up to the expectations. We value your feedback and please accept our most sincere apologies, all the comments highlighted have been shared and reviewed by the relevant departments as we constantly look for ways to better fulfill our guests’ expectations. This is not representative of the timely and attentive service we strive to deliver, and we fully understand your frustration. We absolutely agree that our team members should be proactive, responsive, and caring in their service, and will reinforce our training processes to ensure that service delivery is consistent across our team and aligned with our standards. Once again, we are deeply sorry for disappointing you and promise to do better. If we have the opportunity of welcoming you back to our hotel, please get in touch with our AM team at am@theluxemanor.com and we will be happy to assist with your stay arrangements. We hope you will give us another chance to provide you with a more pleasant stay in the future. Best regards, Warm regards, Chris Yeung Front Office Manager
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This hotel is extremely nice, especially the lobby area where they had a lot of unique design. The staffs at the hotel are very friendly and because it was our 15th wedding anniversary, they upgraded us in highest floor free of charge. Also, they had sent us a little amenity for us too. The package we had included breakfast buffet for two. It was reasonal price. The housekeeping team was very professional and they were quick to respond to our requests and tidy up our room everyday. The reception staff are also very helpful when we needed to find a taxi. I appreciate the staff's make us home away from home.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The price is cheaper than other hotels. The room is clean. If you need them to take out the trash or bring you water, you can ask them for it. The water pressure in the shower is not very high, but there is no washer. The room is not as spacious as our home and you can hear some noise from the corridor. The bed is very comfortable, there is a window facing the street, the air conditioner is adjustable, and there is no big problem with hot and cold water. It is close to different places, so it is very convenient not to change places. Due to the night flight, I asked for an extended check-out time, and Jimmy, the staff, was happy to arrange it. They even offered to take a shower when picking up luggage (gym room, which has good privacy). I will stay here again next time.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reception staff is really helpful and attentive, convenient location and value of money in Tsim Sha Tsui area. Many restaurants and bars nearby which are accessible for tourists. Even room is not huge but general cleanliness is good enough. Will definitely stay again if come to Hong Kong again.
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Date of stay: January 2025Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Yeung, Guest Services / Front Office at The Luxe Manor
Responded 23 Jan 2025
Dear frances l, Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards, Chris Yeung Front Office Manager
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What a delight, a friendly welcome. Everything was ready for our arrival with a complimentary upgrade. Reception staff informative regarding WiFi, meals, amenities and and we require, please ask! What more could you want... breakfast was plentiful and catered for everyone. Fruit, cereal, breads,meats,cheeses,cooked selection all fresh and replenished. The rooms are clean, spacious, and have everything you require kettle, tea, coffee, and water. Toothbrush paste, soap hairdryer, etc. Centrally located 5mins from train, bus underground. Quiet in our 11th floor room, we can not hear other guests. We would definitely recommend this hotel.
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Date of stay: May 2024Trip type: Travelled as a couple
Room Tip:Housekeeping on the 11th floor during our stay was exemplary. Just ask!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wong Kenny, 顧客服務/櫃檯辦公室 at The Luxe Manor
Responded 12 May 2024
Dear SharonM704, Thank you for choosing The Luxe Manor for your recent stay and for sharing your review. We are thrilled to hear that you had a wonderful experience and we greatly appreciate your kind words. Your recognition of hotel's exceptional service means a lot to us, and we will make sure to pass along your appreciation to them. It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back to The Luxe Manor in the future. We are always here to ensure your satisfaction. Thank you once again for your kind review and for acknowledging our hospitality. We look forward to serving you again soon. Warm regards, Kenny Wong Assistant Front Office Manager
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We were immediately greeted by a staff member when we arrived at the hotel door. Our first impression was very good; the front desk staff knew that we were a family and specially arranged adjacent rooms for us, which was very convenient for us. In addition, since I haven’t been back to Hong Kong for a long time, I can’t recognize the way out. Fortunately, the hotel’s concierge staff is very patient and takes the trouble to guide us on walking or bus routes and recommend restaurants. The whole family will have a pleasant trip next time. Will come again too!
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our 5 night stay at the hotel very much.
Bed room and bath room: The bed room is spacious, clean, well equiped (thee/coffee facilities, water tap in the hall way for free, small fridge, cups, glases) and the bathroom is clean and amneties like body wash, shampoo/conditioner, body lotion, tissues etc. are available. Compfy bed and quit at night (room 1106).
Cleaning: efficient and tidy cleaning. Nice, thick towels. Each morning when we returned from breakfast the room had been cleaned.
Gym: we used the gym on a daily basis. The gym is well maintained and well equiped to start your day with cardio and strength training. Dumbells from 5 lbs - 50 lbs, two yoga mats, two tredmills, cross trainer, home trainer and a machine to train shoulders, back, brest etc. Everything in good condition and clean. Also water, airco and two showers.
Breakfast: everything and more what you need to start the day. Fresh fruit, cereals, salads, boiled eggs, sweets, fresh juices, good espresso, thee, French pattiserie, croissant, bread, jam, butter, toast, scrambles eggs, bacon, satay/dim sum/buns/sweet potato, maiscorn, soup. Eggs made to order. So anyone complaining about the breakfast is a nitpicker.
Staff: staff at breakfast very friendly. They accompany you to the table. Lovely ladies Agnes and Cathy at the reception desk. So friendly and with a great sense of humor!
Location: near Nathan Road, Victoria Bay, Bruce Lee statue, MTR station, lots of shops and eateries around. Great vibes.
As said before; we enjoyed our stay very much and definitely recommend this hotel. If we are going to visit Hong Kong again, we will stay the the Luxe Manor.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Yeung, Guest Services / Front Office at The Luxe Manor
Responded 15 Jan 2025
Dear Ivonw209, Thank you for leaving us such a perfect review. We are glad that you were satisfied with your stay. We have also passed on your comments to our colleagues, who are very encouraged. We have always been committed to providing guests with a comfortable, convenient and clean accommodation environment to ensure that guests have a pleasant and comfortable stay. Thank you again for your review of us and we look forward to providing you with the same high-quality service next time. Warm regards, Chris Yeung Front Office Manager
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Hello. The closest testing site is in Yau Ma Tei at the Henry G. Leong Yau Ma Tei Community Centre. You may search for more details by Google the above details.
Hi, you don't need to worry. The internet is quite good and on the go. each hotel in Hong Kong has a Mobile Phone in each room which a customer can use to make calls too.
Dear Guest,
Greeting From The Luxe Manor!
Kindly be informed that our Deluxe Room and Suite Room types have bathtub in room.
Should you have further inquiries, please feel free to contact us again.
Thank you.
Best Regards,
Fiona Wong
Front Office Manager
Dear San Jose,
Thank you for your message. It should be HK$300 per car per trip approximately from the airport to The Luxe Manor.
Marketing Communications Department
The Luxe Manor
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE LUXE MANOR (AU$165) - 2025 Prices & Reviews (Hong Kong) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about The Luxe Manor
Which popular attractions are close to The Luxe Manor?
Nearby attractions include Intime Artisan De Parfum (0.07 km), Empire International Tailors (0.4 km), and Rashmi Custom Tailors (Hong Kong Tailors) (0.3 km).
