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BEST WESTERN Hotel Harbour View

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BEST WESTERN Hotel Harbour View
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788 Reviews from our TripAdvisor Community

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Showing 505: English reviews
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Canton of Zurich, Switzerland
Reviewed 3 days ago NEW

Pros: Breakfast buffet good Views, waterfront or mountain side Rooftop pool (only open in summer) Location Price Staff VERY helpful The airport express stop is directly in front of the hotel. Cons Rooms quite small (we had superior queen room) But the room was nice and modern and very clean. Bathroom very nice and shower with fast hot water, etc.

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Helpful?
Thank mark m
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Dear mark m, Thank you for your great comments. We are so happy to know that you had a wonderful stay at our hotel. We will definitely keep up the spirit in the future in order to render every international traveller a fabulous stay like yours. We do look forward to welcoming you back for another promising stay very soon....

Berlin, Germany
Reviewed 4 days ago NEW

The hotel did what it was supposed to do, but there wasn't any revelation. Our room was basic and small, which was kind of expected in Hongkong. Still, don't expect any storage space. The "harbour view" is somewhat limited by other high rises, even on the top floor. (And the "other side" has a nice enough cityscape to look at)....

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Helpful?
Thank averell23
Reviewed 5 days ago NEW

This hotel is conveniently located in the Western District. There are a lot of restaurants and pubs in the vicinity. The breakfast was very good. The bed was not very comfortable. The bathroom had only basic facilities and the ventilation is not very efficient. The room was sold as deluxe double room with harbour view. In reality it was almost...

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Helpful?
Thank Sabin C
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Dear Sabin C, Thank you for your valuable comments. While we are happy to know that you found our hotel is convenient with many restaurants and pubs nearby, we apologize the room and the bed did not meet your expectation this time. For more puffier bed, hotel does provide bed topper subject to request. We are sorry that your request...

Reviewed 1 week ago via mobile

Great hotel with awesome views of the harbour from the rooftop pool.. Close to all public transport & great spot to be situated for yr hong kong holiday.. Staff were good & rooms are small but clean & comfortable..

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Helpful?
Thank Brad P
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Dear Brad P, Thank you for your comments and we are happy to know that you had a great stay with us. We always strive to render our guests excellent staying experience like yours and we will surely keep the spirit up in the future. We hope you will also recommend our hotel to your friends and relatives so that...

Shanghai, China
Reviewed 2 weeks ago

Conveniently located less than a block from a subway entrance, and the Airport Express courtesy bus pick-up/drop-off is right outside. The staff were friendly and met my requests quickly, specifically an ironing board and iron and a desk lamp. Friendly staff in the restaurant with decent food at a decent price.(some of the breakfast buffet was cold though) otherwise for...

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Helpful?
Thank Leo F
HotelHarbourView, Manager at BEST WESTERN Hotel Harbour View, responded to this review

Dear Leo F, Thank you for your valuable comments on every aspects. We are happy to know that you like our location, room and restaurant. Guest experience is always our top priority and we will definitely keep up with the spirit in the future. Regarding your comments towards the electrical outlet, the in-room lighting and the elevator service, we will...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Staid only 3 nights. Good location. Try to book higher floors for amazing view. Note the rooms super tiny, if you will have lots of baggage, will be no space. Very slow elevators, have to wait 10-15 mins every time. Dirty and cold pool. Food so so.

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Helpful?
Thank Alfira731
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Dear Alfira, Thank you for your valuable comments. We are delighted to know you found our hotel is convenient and the view is amazing. However, we are sorry that the room size, the pool and the food in our restaurant did not meet your expectation this time. We will definitely look into them for further improvement. Regarding the lengthened waiting...

Reviewed 2 weeks ago via mobile

Ok so first let me say how stunning this elevator is! Haha it's gorgeous! Also my room was really cute but it was very small. I'm a short guy and Even I felt like the shower and bathroom was like a shoebox. If your tall then this hotel room isn't for you. Haha but I've heard most bathrooms in HK...

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Helpful?
Thank Antonio A
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Dear Antonio A, Thank you for your comment. We are happy to know that you like the room view and the staffs especially the one in our restaurant. Guest experience is always our top priority and we will definitely keep up with the spirit in the future. However, we are sorry that the room and bathroom size did not meet...

Reviewed 2 weeks ago via mobile

This hotel have a beautiful view special at night.. The room is very clean.. A little bit small.. But it's okay because it's Hong Kong most the rooms here are small.. Also, near to subway station walk about 3 minutes.

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Helpful?
Thank DuGang
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Dear DuGang, Thank you for your comments and we are happy to know that you had a great stay with us. We always strive to render our guests excellent staying experience like yours and we will surely keep the spirit up in the future. We hope you will also recommend our hotel to your friends and relatives so that they...

New York City, New York
Reviewed 4 weeks ago

Everything was good about the hotel, sufficient space in the room, cleanliness, working TV, hot shower with good pressure, good view, helpful staff, convenient location. There was only thing that constantly bothered me. Notwithstanding booking the non-smoking room, changing from one room to another, changing to a different floor or location of the room, the smoke smell was always present....

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Helpful?
Thank JulsVern
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Dear JulsVern, Thank you for you valuable comments. We appreciated your compliments towards our location, room and staffs. However, please accept our apology on the smoking incident you encountered during your stay. Rest assured that we will continue to closely monitor such incidents in the future while penalties will be applied if our guests were found smoking in non-smoking rooms...

Hartenbos
Reviewed 4 weeks ago

What a sad place to stay. The rooms are small. The shower curtain is terrible. The manager was rude. Staff give you wrong information. Beds are in a state - had major back pains due to bad mattresses. Lifts get manipulated during peak hours and you stand and wait for hours. Think twice before you book here!!!!!!!!!! Manager the main...

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Helpful?
1Thank Guest G
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Dear Guest G, Thank you for taking time to review our hotel. We value all our guests’ comments as they help us improve and continually provide the best guest experience possible. We truly regret to learn your disappointments about the size and condition of the room and particularly the level of service received may have caused you. Rest assured that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The BEST WESTERN Hotel Harbour View is a 38-story high-rise located on Queen's Road West on Hong Kong Island. 432 Guest rooms with most of the rooms facing the famous Victoria Harbour. Rooms adopt a modern chic design with dining facilities and a roof top swimming pool. All rooms are equipped with free WIFI, flat TV, cable TV program, in-room safe, mini refrigerator, replenishment of coffee & tea set, IDD phone and central air conditioning. Hotel is steps away from MTR Sai Ying Pun Station (Exit A1). Tram stop is nearby which makes the connection with the Central and the East more close. ... more   less 

Additional Information about BEST WESTERN Hotel Harbour View

Address: 239 Queen's Road West | MTR Sai Ying Pun Station Exit A1, Hong Kong, China
Region: China > Hong Kong
Price Range: $78 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Hotel Harbour View 3.5*
Number of rooms: 432
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Also Known As:
BEST WESTERN Hotel Harbour View Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Harbour View staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Harbour View staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Obviously, if you're going for the view you want to be higher up. Harbour view probably not much of an advantage in the long run...”
 of 5 bubbles averell23, 21 Feb 2017 | Read review
“All rooms the same - beds terrible”
 of 5 bubbles guestg388, 25 Jan 2017 | Read review
“All rooms seem the same”
 of 5 bubbles 2016JuliaM, 23 Jan 2017 | Read review
“Always bring your adaptors for charging your devices and also bring your bath sponge. They don't have one but offered a bath gel.”
 of 5 bubbles , 22 Jan 2017 | Read review
“Get on a high floor to avoid elevator issues. Name-drop upon check-in (e.g. "May I speak to manager Josephine Tong?").”
 of 5 bubbles jsphfrtz, 19 Jan 2017 | Read review
5 of 5