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The Empire Hotel Wan Chai

No.33 Hennessy Road, Wanchai, Hong Kong China
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Traveller (375)
Room & Suite (86)
Dining (6)

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About

#171 of 603 hotels in Hong Kong
Location
Cleanliness
Service
Value
Empire Hotel Hong Kong - Wan Chai is situated in a Central Business District of Hong Kong Island between Central and Causeway Bay. The hotel is just within minutes of walking distance of the Hong Kong Convention & Exhibition Centre, a colourful array of nightlife entertainments nearby and well-designed shopping malls catering to every taste and budget in the neighbouring Causeway Bay and Admiralty.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Bottled water
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Chinese

Location

No.33 Hennessy Road, Wanchai, Hong Kong China
Name/address in local language
The Empire Hotel Wan Chai
982Reviews14Q+A100Room tips

Reviews
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magicmansteve1 wrote a review Oct 2023
Toms River, New Jersey948 contributions256 helpful votes
+1
This is not the hotel that it was five years ago. Note if you are from another country, the hotel is only catering to Chinese. The quality of the rooms have gone down tremendously. They are very dirty and not kept properly. They are very very dirty. The management has been here about a year she says, and has no control over these issues. The hotel does not offer proper television anymore as they don’t want to pay for it according to the manager. So you’ll have four or five local channels in Chinese only available. There might be a few English channels, but no movie channels no entertainment channels. You can buy whatever you want on the TV if you want to pay. This hotel has become a low budget. Low quality hotel. My first room is so dirty they had to change it. The second room is damaged but acceptable. This is not the hotel chain that it used to be. I don’t hate anyone here I think people should know this hotel in the management is not what it used to be. Don’t expect any service. Not even baggage handlers. Safe does not work in room. Small Hallways are blocked with housekeeping carts of dirty laundry. Arrived at 10 am. Told to come back after 3 pm and still no room ready. Only dirty. Upgrades are no longer allows by manager Esther said. Only hotel chain can upgrade or fix.
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Date of stay: October 2023Trip type: Travelled on business
Room Tip: Avoid this hotel. Used to be great. Now very low quality dirty and unkept.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alex3004 wrote a review Mar 2023
Shanghai321 contributions236 helpful votes
Pluses: - location is ok. Wanchai station is close by…. That’s all good about it or acceptable… Minuses: - Wifi was super slow. Could not even send emails. Not even talking about impossible zoom calls or watching videos. So staff has to provide router. Which was power off. And had to ask another. Was not available - because apparently everybody else ask…. IT IS 21st century!!!! Just change provider. That is most important thing… - chose hotel because on travel web-sure chose Gym and pool …. Both didn’t work without any explanation. After my complaint I was told I should check with travel agent. Obvious scam and lie. No saying sorry. No any solutions or apologies offered. Horrible service. - housekeeping is just bad - so many Hair in my room everywhere, dirty and dusty. - just old amenities and very old hotel, only nice about this hotel is lobby…. - breakfast - is poor quality with cheapest possible bought bakery which is impossible to eat without heating… quality of food is low. - no sound isolation in hotel . U can hear everything from hall. And in the hall u hear everything inside rooms. Horrible hotel with same level service. Would never recommend it and surprised it has 4 stars. 2+ is max I would Give it. Hostel feeling with bad service.
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Date of stay: March 2023Trip type: Travelled on business
Room Tip: Do not stay here…
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Matthew Mortimer wrote a review June 2022
Hong Kong, China1 contribution
I'm on day 2 in quarantine, not only is the food inedible but I had ordered from Panda-mart which contained alcoholic beverages and the management pulled it out of the bag and withholding it from me until the end of my quarantine despite me ordering an alcoholic beverage the night before so I was under the pretence that it would be ok. However upon 2 phone calls, one with regular hotel staff whom which agreed that this was their mistake would allow it one time, and the second time to the rude hotel manager who accepts its their fault but had rudely shut down any form of compromise has led me to writing this review because not only is this a sign of incompetence but it's also an underlining issue that the hotel can create whatever fascist rules they may desire and brand it as "government policy" in spite the fact that this is my 5th quarantine stay and by far the rudest staff I have ever interacted with inn all my quarantine experience. On top of that my room is branded as a double bed yet they put two single beds together and used a double bed sheet, talk about quality sleeping as I am a person who sleeps in the middle of the bed so this obviously isn't sustainable.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Don't stay here
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Supersupergirl wrote a review Apr 2020
England, United Kingdom8820 contributions888 helpful votes
Located at the basement of Empire hotel, with tiled floors, there was quite a good variety of food for their buffet. Most of the food was sushi, salad and Chinese dim-sums. I reckon as it was lunch time, it was mainly dim-sums and salad, there was not much hot food. There was a reasonable selection of cold meats.
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Date of stay: June 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Justin wrote a review Mar 2020
1 contribution2 helpful votes
The hotel was very clean and completely hassle-free, I didn't even need to carry my own luggage to my room. One day I ordered food delivery from an external organisation (not connected to the hotel at all), and it didn't arrive. The hotel staff helped me to connect with the delivery person and restaurant to find the cause of this error, making sure that the food I ordered would arrive to me. As a non-Cantonese speaker, I couldn't have done this on my own, and am very appreciative of the help of the hotel staff. Unfortunately the roof-top pool was closed due to weather (this was in winter), but the convenient location meant that I could easily explore Central and Causeway Bay. My room also had a great view, and a king sized bed. Cleaning staff and hotel admin/staff were always friendly throughout my stay. I also requested a last-minute extension to my stay, which was promptly organised by the hotel administration.
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Date of stay: February 2020
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: I'll happily return on my next HK visit.
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RobertMac2017 wrote a review Jan 2020
Gloucester, United Kingdom55 contributions68 helpful votes
I would have no problem recomending this Hotel the staff were very friendly and helpful. This hotel is located near bars ideal for travellers who like a drink as bars are not easy to find in HK. The breakfast was perfect every morning better than most.The room we stayed in had everything we needed we also had access to a special area on the 4 floor which was very handy, nice coffee. Nice rooms with plenty of space cleaned every day.
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Date of stay: December 2019
Value
Location
Service
Room Tip: The higher rooms are better if you don`t want to hear noise from the street
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Daryl660 wrote a review Dec 2019
Sydney, Australia32 contributions25 helpful votes
+1
My regular stopping point when I’m Hong Kong. Clean hotel with very helpful and friendly staff. Rooftop gym and pool to relax in. If you can try the buffet breakfast. Hotel is 3 min walk from MTR and 10 minutes walk to the ferry. Restaurants and bars are also very close
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Franz H wrote a review Oct 2019
Guntrausdorf165 contributions95 helpful votes
I know this hotel for 25 years since I lived in Hong Kong 10 years of it. It hasn't changed much besides few new rooms and refurbishments. However it is the location which matters. Close to the city and most of public transport in easy reach. The rooms are not getting bigger and this a Hong Kong space problem, however we booked a senior suite which was better outlayed. In addition we had access to the biz lounge which was nice for aperitivs before heading out. Breakfast is the Chinese way, i.e. buffet as much as you can and fast, one need to be patient to reach out for food selections. Staff was very friendly as I experienced in the years before and the place is good and value for money.
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Date of stay: April 2019
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Newsatten wrote a review Oct 2019
Glasgow, United Kingdom161 contributions179 helpful votes
We stayed for three nights, all the positives first. Check in was smooth, the staff were friendly and helpful throughout our stay, the rooms were serviced daily, were spotless clean, the bed was very comfortable (we had a room on the 19th floor) and the amenities were all fine including WiFi, toiletries etc. The hotel is in a fantastic location ideal for the Star Ferry across to Kowloon and for exploring all of Hong Kong island regardless. The hotel offers guest a complimentary mobile WiFi device which was awesome and extremely useful addition, well done and thank you. For us the really big disappointment for us was the room size, given the price paid (I appreciate Hong Kong hotels come at a premium) our room was quite frankly tiny. It let down an other wise lovely hotel. If you want a hotel in a great location and prepared to accept very compact small (be it spotless clean) rooms than this would be a good choice.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andres Araujo wrote a review June 2019
Oxford, United Kingdom44 contributions25 helpful votes
Really nice room in the center of the city. Easy access from underground. Room was nice, clean and tidy, hot water, tv and coffee provided in the room. View from the room was great go for the top floor is you are not scare of hight as the view is amazing.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$116 - AU$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
empire hong kong, hong kong empire hotel, empire hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Wan Chai / Causeway Bay / Tai Fat Hau
NUMBER OF ROOMS
363
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE EMPIRE HOTEL WAN CHAI (AU$116): 2024 Prices & Reviews (Hong Kong) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Empire Hotel Wan Chai
Which popular attractions are close to The Empire Hotel Wan Chai?
Nearby attractions include Pacific Place (0.5 km), Wan Chai (0.3 km), and The Wanch (0.2 km).
What are some of the property amenities at The Empire Hotel Wan Chai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Empire Hotel Wan Chai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Empire Hotel Wan Chai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Empire Hotel Wan Chai?
Conveniently located restaurants include Bàrbar, El Taquero, and Jo Jo Indian Cuisine (lockhart Road).
Are there opportunities to exercise at The Empire Hotel Wan Chai?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Empire Hotel Wan Chai?
Yes, dry cleaning and laundry service are offered to guests.
Does The Empire Hotel Wan Chai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Empire Hotel Wan Chai?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to The Empire Hotel Wan Chai?
Many travellers enjoy visiting Tai Kwun (1.7 km), Sik Sik Yuen Wong Tai Sin Temple (7.6 km), and PMQ (2.0 km).