We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Hong Kong Hotel & Towers

Show Prices
#85 of 703 Hotels in Hong Kong
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Sheraton Hong Kong Hotel & Towers
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,903 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Hong Kong Hotel & Towers
See the most recent reviews
Showing 2,106: English reviews
Gurgaon, India
Reviewed 3 weeks ago via mobile

Great Hotel with comfortable stay and good food. A place centrally located with amazing rooftop restaurant and great food. It has inhouse bakery as well.Staff is very helpful. It offers fantastic gym facility as well.

 Report
Helpful?
Thank Heena B
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Heena B, We are truly grateful for your warm compliments and it's a real pleasure to read about your wonderful stay and dining experience with us. We will definitely share your kind words with the team as a reward for their dedication to service excellence. The team and i look forward to welcoming you again at Sheraton Hong Kong....

Reviewed 4 weeks ago via mobile

Had a wonderful stay here. From check in till we checked out, all the staff we met was very helpful and friendly. Front desk staff, concierge, bell, housekeeping were very professional. Will stay again if we are going to HKG. The view from our room ! Symphony of lights was great!

 Report
Helpful?
1Thank JS C
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear JS C, Thank you very much for choosing Sheraton Hong Kong. We are glad to know that you love the stunning harbour view as well as the Symphony of Lights from your room. Definitely we will share your kind words with the team as recognition for their devotion to service excellence. We sincerely look forward to the opportunity to...

Hinsdale, Illinois
Reviewed 4 weeks ago via mobile

I returned after one year of going to other hotels. I regret it! This property has really gone down in quality while keeping prices high. The issue is the volume and quality of guests. It's like a train station. Very rude guests (to put it nicely) and noisy. Even the Club Level is bad. The rooms need better maintenance. It's...

 Report
Helpful?
Thank masiss
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear masiss, Thank you for spending your time to share the review with us and regret that part of your experience was not up to your expectations. Please rest assured I will take immediate action to review our traffic control and service standards with respective team leaders to ensure our guests' experience would not be compromised. The team and I...

Singapore, Singapore
Reviewed 4 weeks ago

Book for a night at the Premier Tower wing for a trip with mum. Upon arrival at the check in counter of the tower club, was asked to present the card that was used to make the internet booking (i use a separate credit card for online transactions only and its always at home) or i will be recharged again...

 Report
Helpful?
Thank Tommylai
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Tommylai, Thank you for taking your precious time to share your review with us. We regret to learn about your experience that you have encountered during your stay, please rest assured your feedback has been shared with our operation team for review. We look forward to serving you and your family again in the near future. With warmest regards,...

Mumbai
Reviewed 4 weeks ago

good location good food - very selective Indian cuisines are available but whatever is available is amazing. But overall Vegetarians will find it real difficult to survive. For non-veg as well there are not many options unless someone prefers boiled cuisines!! nice services casino at ground floor people not very friendly

 Report
Helpful?
Thank Kritika K
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Kritika K, Thank you for taking your time to share your review with us. We will pass your comments to Sheraton Macao's team for their further action. We very much look forward to welcome you at Sheraton Hong Kong should travel bring you to Hong Kong in the future. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms...

Adelaide
Reviewed 4 weeks ago

Business trip but stayed 2 nights. Was upgraded to corner suite which was very generous and had view of the harbour. Not all lower level rooms would have this but those facing side would look down the harbour. The room was clean, modern style and very comfortable. As it was a suite it was obviously very spacious but the basic...

 Report
Helpful?
Thank Tim P
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Tim P, Thank you for choosing Sheraton Hong Kong and we are glad to know that you had a rewarding business trip with us. Hope you have made the most of our convenient location and we look forward to hosting your next stay soon at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton...

Reviewed 4 weeks ago via mobile

Easy to access from airport (with train from airport and after that with shuttle running by hotels). There is a pool on the roof with fantastic view to the island. The breakfast was correct. The staff was very helpfull.

 Report
Helpful?
Thank Sandor R
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Sandor R, It is always delightful to hear from our happy guests and we are glad to know you had an amazing stay at Sheraton Hong Kong. Thank you very much for your warm compliments and I will definitely share your kind words with the team as recognition for their devotion to service excellence. We all look forward to...

Chandigarh, India
Reviewed 4 weeks ago via mobile

Visited with family from 27th Oct to 31st Oct 2016. The Location is truly great, near Victoria Harbour and Metro Station. However the service and rooms are nothing extraordinary compared to the charges. One can find a similar hotel and probably half the price in the vicinity. The hotel has a nice pool at the rooftop.

 Report
Helpful?
Thank indranilsheetal
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear indranilsheetal, Thank you for choosing Sheraton Hong Kong and we are also pleased to learn you and your family have had a comfortable stay with us. On your next visit, you are most welcome to check out our Harbour View room or Sheraton Towers packages to make the most of your stay with us. We sincerely look forward to...

Reviewed 4 weeks ago via mobile

Get a room with a harbor view, it is worth it. Every angle of the room is pointed to the harbor, even the bathroom sink is clear glass. The MTR has a step very near hotel and is the best way to get there fast. The ferry was fun when in a slower pace mood. The skyline bar was fun...

 Report
Helpful?
Thank JKStafford
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear JKStafford, It is always delightful to hear from our happy guests and it is also wonderful to know that you are impressed by our stunning harbour view from your room which is an all time favourite among our guests. We would definitely share your kind words with the team, hope to see you again at Sheraton Hong Kong before...

Atlanta, Georgia
Reviewed 4 weeks ago

It's hard to come up with much when noting negative things about Sheraton Hong Kong. This property is excellent in several ways and worth visiting. Getting here: Take the airport express train two stops to Kowloon, and then use the airport express bus. The Sheraton is the first stop on the loop for the bus, which is convenient for arrival,...

 Report
Helpful?
Thank phiNole
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear phiNole, Thank you very much for your support towards Starwood hotels and it is always our pleasure to hear from our happy guests, we are glad to know that you are impressed by the stunning Victoria Harbour view from our roof top pool as well as our service. Please rest assured that we have imposed the water & energy...

1,612 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1275)
Viewed
Hotel & Grounds (139)
Viewed
Room/Suite (284)
Viewed
View from Room (165)
Viewed
Bathroom (112)
Viewed
Business Centre/Function Rooms (7)
Viewed
Dining (54)
Viewed
Pool/Beach Area (33)
Viewed
1:52
Videos (1)
Viewed
Other (480)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (305)
Viewed
Amenities (25)
Viewed
Deluxe Harbour View Room (41)
Viewed
Deluxe Room (39)
Viewed
Harbour View Suite (61)
Viewed
Pool (24)
Viewed
Dining (61)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Room/Suite (14)
Viewed
Dining (10)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Tsim Sha Tsui
InterContinental Hong Kong
InterContinental Hong Kong
#12 of 703 in Hong Kong
3,489 reviews
Tsim Sha Tsui
Hyatt Regency Hong Kong, Tsim Sha Tsui
Tsim Sha Tsui
Kowloon Shangri-La Hong Kong
Show Prices
Show Prices
Show Prices
Tsim Sha Tsui
The Langham, Hong Kong
The Langham, Hong Kong
#13 of 703 in Hong Kong
3,164 reviews
Tsim Sha Tsui
The Salisbury-YMCA of Hong Kong
Tsim Sha Tsui
The Peninsula Hong Kong
The Peninsula Hong Kong
#8 of 703 in Hong Kong
1,236 reviews
Show Prices
Show Prices
Show Prices

Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is at the top of Kowloon’s Gold Mile. Located along Victoria Harbour, we’re in the business and shopping district, near the ferry terminal and Mass Transit Railway (MTR.) Hong Kong International Airport is 35 minutes away.Sleek and airy, 782 guest rooms and suites are a great place to relax, work, or play. Many offer a postcard view of Victoria Harbour. Sheraton Towers features a private reception on Level 16, exclusive Towers Lounge, and Towers concierge. Join Starwood Preferred Guest membership for free and enjoy complimentary in-room internet when you book on our official website! All 782 guest rooms are now equipped with a free smartphone device for unlimited local call and 3G data on the go during your stay. ... more   less 

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $305 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hong Kong Hotel & Towers 5*
Number of rooms: 782
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Starwood APAC, Booking.com, Agoda, Ctrip TA, Cheap Tickets, Odigeo, Travelocity and Priceline so you can book your Sheraton Hong Kong Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#23 Spa Hotel in Hong Kong
#51 Business Hotel in Hong Kong
#59 Romantic Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#75 Luxury Hotel in Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hong Kong Hotel & Towers staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Sheraton Hong Kong Hotel & Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors comes with a view”
 of 5 bubbles mjacob007, 4 Dec 2016 | Read review
“Ask for a room with a view of the harbor!”
 of 5 bubbles pinkfedora, 3 Dec 2016 | Read review
“book a room in the tower with club lounge access and harbor view”
 of 5 bubbles Roberthobart, 30 Nov 2016 | Read review
“Towers room”
 of 5 bubbles stephenhG9388GV, 30 Nov 2016 | Read review
“include breakfast”
 of 5 bubbles Jacques381, 27 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay