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Royal Plaza Hotel

Travellers' Choice award winner
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Royal Plaza Hotel
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3,335 Reviews from our TripAdvisor Community

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Showing 2,690: English reviews
Reviewed yesterday NEWvia mobile

Booked 2 rooms for 4 Adults and 2 kids, room is not compass. My kids loved the Christmas lighting decoration at lobby. Although it was just a night staying here, I definitely sure we will come back for more stay in next time. Special thanks front desk to arrange connecting rooms, they are so thoughtful and cheerful.

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Thank hei0116
Singapore
Reviewed 2 days ago NEWvia mobile

These days, it's hard to find a hotel that meets our high expectations without costing an arm and leg. So it was a pleasant surprise indeed to find one such hotel, especially in HongKong. The hotel's standard and quality of service are awesome, evidenced by the eagerness of the staff to serve, ranging from the front desk managers to the...

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1Thank fbkwek
Reviewed 3 days ago NEWvia mobile

Big room and clean, the housekeeping staff is so nice, they know what I need, for example, they will refill more shampoo and body wash. Other staffs are so polite and helpful... Everything is excellent. Wonderful stay in royal plaza hotel .

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Helpful?
Thank samsonc929
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this review

Dear samsonc929 Thank you for the great review of your stay experience at Royal Plaza Hotel. It was so rewarding to hear such positive feedback. We will definitely keep up these standards in providing excellent hospitality to all guests. We look forward to welcoming you back soon. Yours sincerely C.F. Wong

Manila, Philippines
Reviewed 4 days ago NEW

Stayed overnight for a super quick business trip. The scale of the hotel equates to 5-star, and from what I understand was rated as such during its inception. The hotel itself gives off the vibe of an old property that was renovated in recent years. Service was pretty good, the rooms big and our interactions with the front desk were...

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Helpful?
Thank LuisArcangel
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this review

Dear LuisArcangel Thank you for sharing your impressions with us following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were happy with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future. Yours sincerely C.F. Wong

London, United Kingdom
Reviewed 5 days ago NEW

Booked a stay with my mum to see family and chose a room with a double bed as it was the cheapest option. Upon arriving, all the reception staff were occupied and as my mum is disabled, we were seated with Carmen Tam, the assistant guest services manager. She was fantastic and upgraded our room to one with twin beds...

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Helpful?
Thank Dan M
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this review

Dear Dan M Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with Carmen, as it is certainly the best motivation for her to do even better in the future. I look forward to welcoming you again soon! Kind regards C.F. Wong

Sydney, Australia
Reviewed 5 days ago NEWvia mobile

Pre-paid for the room for three nights before leaving home. Was a bit surprised they asked for 500 H$ per night as a security deposit. Lucky I had cash on me. Will get the money when I check out. But the I have to catch early flight and not be able to spend my $1500.00. Staff polite and helpful. Room...

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Helpful?
Thank Jack F
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this review

Dear Jack F Thank you for your compliments and feedback. We are delighted to know you have enjoyed your stay with us at Royal Plaza Hotel. It has been our pleasure to have you as our guest. Also, we will study your suggestion to review our deposit policy. We look forward to welcoming you back soon. Yours sincerely C.F. Wong

Wellington, Wellington, New Zealand
Reviewed 6 days ago NEW

We returned to the Royal Plaza Hotel for a 3 night stay after last staying there in 2014, on our way to the UK for a holiday. The staff once again were most happy to sort out any problems (there weren’t many), with efficiency and grace. For instance, when I found the USB connection wasn’t working, they simply replaced the...

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1Thank Richard C
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this review

Dear Richard C Thank you very much for taking the time to write such positive comments about Royal Plaza Hotel. We are delighted to know you enjoyed your time with us in Hong Kong. We look forward to welcoming you back to Royal Plaza Hotel very soon. Please do not hesitate to contact me the next time you are planning...

Hong Kong, China
Reviewed 1 week ago NEWvia mobile

Hotel with nice location with a MTR station called Mong Kok East and a bus terminal next to the hotel. Rooms are nice but not as big as the pictures shown; and a long corridor by walking to our room. Staff are nice to help us to solve the problems.

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Helpful?
Thank RainaLeeOY
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this review

Dear RainaLeeOY Thank you very much for taking the time to write comments about Royal Plaza Hotel. We are delighted to know you enjoyed your time with us in Hong Kong. We look forward to welcoming you back to Royal Plaza Hotel very soon. Please do not hesitate to contact me the next time you are planning on coming to...

Reviewed 1 week ago NEW

The rooms are nice , but it smells like mold :( Even the sheets and blancates smells like dirt and mold. Do not make the same mistake we did, don't choose this hotel. The service is ok , the staff is not so friendly and do not like to help.

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Helpful?
Thank Moti B
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this review

Dear Moti B Thank you for posting a review of your stay at Royal Plaza Hotel. We are deeply concerned that odor in room & service, short of your expectation. I have shared your feedback with the teams concerned for review, as we endeavour to continuously improve our service and procedures. We hope this did not discourage you from planning...

Singapore
Reviewed 1 week ago

2nd stay in this hotel and will stay at this hotel while in Kowloon. Big rooms. Comfortable walkways. Good value. Faces the school with greenery view and a large bay-window to look out. Many tourists stay there. Free bus shuttle to the Prince Edward MTR which you can walk down quickly as well. Local Food and stores n abundance very...

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Helpful?
1Thank Gielock
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this review

Dear Gielock Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon. Warm regards C.F. Wong

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Staying in Mong Kok

Neighbourhood Profile
Mong Kok
It’s one of the highest density districts in the world, so come to Mong Kok prepared for action. Home to every market, restaurant and shopping arcade imaginable, Mong Kok is the one-stop shop to satisfy all your shopping needs. Dust off your finest negotiation skills and dive into the bartering frenzy. Similar retailers will conveniently congregate in the same area forming easy to remember references such as “flower street” and “sneakers street.” Here you will also find various local delicacies being served at street snack shops or hole-in-the-wall restaurants. One reliable rule of thumb: the smaller the place, the better the food.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in Mong Kok, the bustling heart of vibrant Kowloon, Royal Plaza Hotel sits atop the MTR Mong Kok East Station with connecting point to China on a 45-minute train ride and is easy access to public transportation. The Hotel is connected to a seven storey shopping complex and numerous traditional markets with its abundance of stalls ans shops for fashion and electronic appliances are within a 10-minute walk from the hotel's doorstep. Awarded as "Travel Choice - Family Hotel 2014" by Tripadvisor, the newly renovated rooms with a choice of two queen-sized beds in a superior space, which is designed to more than comfortably accommodate families and groups comprised of 4 guests. The hotel features free Wi-Fi in all guestrooms, a 40-metre swimming pool, a well-equipped gymnasium and three restaurants and bar. ... more   less 

Additional Information about Royal Plaza Hotel

Address: No.193 Prince Edward Road West, Kowloon, Hong Kong, China
Region: China > Hong Kong > Mong Kok , Prince Edward
Price Range: $178 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Plaza Hotel 4.5*
Number of rooms: 699
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Cheap Tickets, Ctrip TA, Agoda, Travelocity and Jetsetter so you can book your Royal Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Plaza Hotel Hong Kong
Hotel Royal Plaza
Royal Plaza Hong Kong
Hotel Style:
#26 Business Hotel in Hong Kong
#26 Family Hotel in Hong Kong
#28 Luxury Hotel in Hong Kong
#38 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Royal Plaza Hotel staff and other travellers.
122 questions
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Questions? Get answers from Royal Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are big for HK standards, so I guess Deluxe up you're in a good spot”
 of 5 bubbles LuisArcangel, 12 Jan 2017 | Read review
“Email the hotel direct”
 of 5 bubbles richardcW666HW, 10 Jan 2017 | Read review
“Don't choose this hotel !”
 of 5 bubbles motib482, 9 Jan 2017 | Read review
“we had a family deluxe room - two queen beds, large bathroom, plenty of space for bags etc.”
 of 5 bubbles 955cathyc, 7 Jan 2017 | Read review
“Higher floors, executive level 18 & above, with corner rooms.”
 of 5 bubbles lisacY4755WM, 7 Jan 2017 | Read review
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