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Novotel Hong Kong Nathan Road Kowloon

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#75 of 712 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Hong Kong Nathan Road Kowloon
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4,309 Reviews from our TripAdvisor Community

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Showing 3,589: English reviews
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New Delhi, India
Reviewed yesterday NEW

The property is good but there is no use of online web check in . You are still required to wait till 2 pm to get the room :) Hotel has tour desk , rooms are good . One can either lock the toilet and shower area or cupboard as there is just single sliding door . The restaurant has...

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Helpful?
Thank rachnasingh2014
Hamlyn Terrace, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The Novotel Nathan Road is a modern hotel in a very good location. It's accessible from the airport by catching with the A21 or A22 bus. Jordan station is just a stroll away as is the temple street night markets. The Star ferry is also a short distance away. For coffee fanatics there is a Starbucks store on the other...

Review collected in partnership with Accorhotels.com
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4Thank Michelle G
About Hotel's Favourite Review
NovotelHK, Guest Experience Manager at Novotel Hong Kong Nathan Road Kowloon, responded to this review

Dear Michelle G, Thank you for taking the time to review your recent stay at the Novotel Hong Kong Nathan Road Kowloon. I am delighted to read that you were totally satisfied; it is always a pleasure to receive such a positive feedback. Thank you again for sharing your experience and your recommendation on our hotel is much appreciated. We...

Amsterdam, The Netherlands
Reviewed yesterday NEW

Check in time was 2 pm but our rooms were not available until 3:30 pm. No apologies or explanation offered. Rooms were disappointingly small. Breakfast was a big let down. Exactly the same buffet items offered every morning. Poached salmon tasted like sawdust. We were in Hong Kong to celebrate Chinese New Year. However, there was not a single mandarin...

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Helpful?
Thank Lee T
Biggar, United Kingdom
Reviewed 2 days ago NEW

This was my fifth visit and pleased to find high standards have been maintained. Standard of service and cleanliness throughout the hotel are very good. Breakfast buffet has a wide choice and should suit most tastes. Pleasant bar area with live music most night , a good bar menu and very efficient service.Very convenient for Jordan MTR , shops and...

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Thank Wanderers58
Perth, Australia
Reviewed 2 days ago NEWvia mobile

This is exactly what you would want in a Kowloon hotel. Clean, friendly staff and well located. This is not a 5 star hotel but it is good value for money. The rooms are spacious and have everything you need. It is ideally located near the Jordan MTR station and a 25 minute walk from the Star ferry terminal. I...

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Helpful?
2Thank Chris M
Singapore
Reviewed 3 days ago NEW

The room is clean and near to Jordan MTR station. Front line staffs are very courteous and helpful. The same with the restaurant staffs. The hotel is also very near to Tsim Tsam Hui Nathan Road area. A few minutes walking distance to the shopping area. The downside of my stay. There is some disturbance from the upper floor at...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank zakariaabd
Los Angeles, California
Reviewed 4 days ago NEW

Sometimes when you visit a hotel often, you're afraid that perhaps THIS time will be disappointing or less than perfect. Somehow this hotel always pulls it off and I've never been disappointed here. Here's like a second home. Do try to upgrade to room with access to Premier Lounge. Here the service is excellent, from greeting at reception, to food,...

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1Thank iamhere3434
NovotelHK, Guest Experience Manager at Novotel Hong Kong Nathan Road Kowloon, responded to this review

Dear iamhere3434, Thank you for posting such an amazing review about your recent stay at the Novotel Hong Kong Nathan Road Kowloon. We were delighted that you enjoyed your stay with us and that you were happy with our benefits provided. Thank you again for sharing your experience and we look forward to your next visit. Yours sincerely, Ms. Thanomkwan...

Greater Manchester, United Kingdom
Reviewed 5 days ago NEW

Every time I come to Hong Kong I stay here. I prefer to stay on the mainland rather than Hong Kong Island. It is a short taxi ride from Kowloon airport express station and close to Jordan Road metro station. It is about a 10 minute walk down Nathan Road to Harbour City and the Ferry to Hong Kong Island....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ian M
NovotelHK, Guest Experience Manager at Novotel Hong Kong Nathan Road Kowloon, responded to this review

Dear Ian M, Thank you for taking the time to review your recent stay at the Novotel Hong Kong Nathan Road Kowloon. I am delighted that you enjoyed your stay with us and the location suited your needs. Again, thank you for choosing to stay with us and we look forward to welcoming you back soon. Yours sincerely, Ms. Thanomkwan...

Vancouver, Canada
Reviewed 5 days ago NEW

We found the customer service very poor at this hotel - even with my husband's Accor status. No complimentary late check outs - they charge $100HK per HOUR after noon. They would not do a rate price match for us when we needed to stay an extra night due to unforeseen circumstance; they did nothing at the front desk to...

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Helpful?
Thank Linda S
NovotelHK, Guest Experience Manager at Novotel Hong Kong Nathan Road Kowloon, responded to this review

Dear Linda S, Thank you for your comments and for your loyalty. My apology if we were unable to accommodate your late check out request during this stay as it depends on the occupancy situation of our hotel. Please understand that we are trying our best to accommodate our guests’ request when possible. We do apologies that we were unable...

Reviewed 5 days ago NEWvia mobile

The service at the Hotel was good and the rooms were clean and comfortable. Each of our room came with 2 single beds and a sofa-cum-bed and the breakfast spread was good. Our 4-day and 3-night stay at the Hotel was value for money. Most of all, the location is good. It is well served by buses and the Jordan...

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Helpful?
Thank Bridgewise
NovotelHK, Guest Experience Manager at Novotel Hong Kong Nathan Road Kowloon, responded to this review

Dear Bridgewise, Thank you for your comments regarding your recent stay at the Novotel Hong Kong Nathan Road Kowloon. I am delighted that you enjoyed your stay with us. It is a pleasure to receive such a positive feedback especially the service standards is one of our top priorities. Again, thank you for choosing to stay with us, I do...

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Staying in Jordan / Yau Ma Tei

Neighbourhood Profile
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighbourhood is where you will find some of the more authentic areas of Hong Kong. Not as glamourous or busy as its neighbours Mong Kok to the north or Tsim Sha Tsui to the south, Yau Ma Tei is often mistakenly overlooked by visitors on their trips to Hong Kong. Exploring parts of this area makes you feel like you’ve been transported back in time. A large part of the neighbourhood draws from the rich history of Temple Street, stretching from Jordan to Yau Ma Tei, where a mix of dai pai dongs (outdoor restaurants), market stalls, fortune tellers and old karaoke bars bring out the history and culture of the area. The neighbourhood is a showcase of diversity – different ethnicities, cultures, and a mix of old and new.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Hong Kong Nathan Road Kowloon is conveniently located on bustling Nathan Road, in the heart of Kowloon, the famous shopping and commercial district. The Hotel is proximity to the city's most convenient MTR system and a short distance from various attractions, Temple Street Night Market, Ladies Market, and Jade Market, makes exploring the city's sights enjoyable and convenient. One child stays free with breakfast when sharing with parents under 16. This is a 100% non-smoking hotel. Stay connected professionally and personally anywhere in the hotel with free Wi-Fi access (Q1 2016). ... more   less 

Additional Information about Novotel Hong Kong Nathan Road Kowloon

Address: No.348 Nathan Road, Kowloon District, Hong Kong, China
Region: China > Hong Kong > Jordan / Yau Ma Tei
Price Range: $152 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Hong Kong Nathan Road Kowloon 4*
Number of rooms: 389
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, ACCOR, Ctrip TA and Hotels.com so you can book your Novotel Hong Kong Nathan Road Kowloon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Nathan Road Kowloon Hotel Hong Kong
Novotel Hotel Hong Kong
Majestic Hotel Hong Kong
Novotel Hong Kong Nathan Road Kowloon
Hong Kong Novotel
Hotel Style:
#21 Spa Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#59 Family Hotel in Hong Kong
#59 Business Hotel in Hong Kong
#69 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Hong Kong Nathan Road Kowloon staff and other travellers.
97 questions
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Questions? Get answers from Novotel Hong Kong Nathan Road Kowloon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the front on an upper floor”
 of 5 bubbles Wanderers58, 23 Feb 2017 | Read review
“The higher the floor the better, to get more natural light.”
 of 5 bubbles iamhere3434, 21 Feb 2017 | Read review
“upgrade to premium rooms”
 of 5 bubbles Mwomble, 6 Feb 2017 | Read review
“Take the package which includes breakfast, afternoon tea and drinks.”
 of 5 bubbles lindyb216, 31 Jan 2017 | Read review
“We were in rom 1408, which had no outside noise at all. Tell reception what you want, they will do their best to help.”
 of 5 bubbles jackp0t88, 26 Jan 2017 | Read review
5 of 5