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Grand Hyatt Hong Kong

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#15 of 701 Hotels in Hong Kong
Certificate of Excellence
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Grand Hyatt Hong Kong
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2,283 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Hong Kong
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Showing 1,756: English reviews
Donaghadee, United Kingdom
1 review
Reviewed 1 week ago

I stayed in the Grand Club and cannot recommend highly enough: the staff were exemplary and took car of all my numerous and tricky requests. Beautiful views and customer service make this an exemplary way to do business.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank niallb400
Management response:

Dear niallb400, Thank you for taking your precious time to share your experience following your recent stay with us on TripAdvisor. We are delighted that you had an enjoyable stay in our renovated guestroom overlooking the Victoria Harbour and were pampered by the service provided by the Grand Club team. Your kind recognition to our efforts is highly appreciated. We... More 

Hong Kong, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

This hotel has maintained its service although I prefered the original light wood rather that the present dark colour. The coffe shop has lost a lot of charm with its refurbisment. The Buffet on Mezzanine is delicious.

Helpful?
Thank dvillax
Management response:

Dear dvillax, Thank you for taking your precious time to share your comments with us. Your kind words about the buffet served at Tiffin and the service provided by the team is highly appreciated. We look forward to welcoming you again soon. Best regards, Philip Yu General Manager Grand Hyatt Hong Kong More 

Sparta, New Jersey
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Beautiful setting, and extremely attentive staff. Club floor service is outstanding. Scott is everywhere, any time you need anything! Great food, great evening spread and beautiful views - but it is all built into the price of your room.

Helpful?
Thank mark07871
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear mark07871 , Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us We are most delighted to know that you had an overall pleasant and comfortable stay. Your kind words of recognition on the attentive service provided by the team iis highly appreciated. We look forward to welcoming you back... More 

Sydney
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

Was really impressed with the hotel and it was much easier to get into central than I expected. Really quick taxi ride. Rooms were really nice and breakfast was off the charts. I would recommend it as a good option

Review collected in partnership with Hyatt Hotels

Helpful?
Thank HydeBronte
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear HydeBronte , Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had a great stay with us and liked the room and breakfast offer. We look forward to welcoming you back in the very near future. Best regards, Philip Yu General... More 

Hamburg, Deutschland
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

The pool bar is the perfect place to relax and have business meetings all day long. We had breakfast, lunch and drinks here. The service could be better, but we enjoyed fresh air in the umbrella shade.

Helpful?
Thank Chrippi
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Chrippi, Thank you for taking your precious time to share your experience with us on TripAdvisor. We are very delighted you had a relaxing time at our pool bar and found it ideal for business meetings and dining pleasure. Thank you for your comment and we look forward to welcoming you back soon. Best regards, Philip Yu General Manager... More 

Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago via mobile

Grand Hyatt's typically uphold the brand standard for Hyatt very well. This one is no exception. The service was exemplary despite being a VERY busy place. For our taste, the hotel interior design is a little old fashioned, but as a well known place in HK with significant legacy, we understand why the design stays the way it does. We... More 

Helpful?
Thank ThePrincelyTraveller
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear ThePrincelyTraveller, Thank you for taking your precious time to share your experience following your recent stay with us on TripAdvisor. We are most delighted to know that you had an overall pleasant stay with a room overlooking the Victoria Harbour and also had an enjoyable dining experience. We thank you for your understanding in regards to the construction outside... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

I was there for business at the convention center so the Grand Hyatt was perfect as far a convenience & location. The airport pick up & check in exceeded all expectations. The hotel itself & the rooms were perfectly fine, but not exceptional or stunning by any means. The breakfast buffet downstairs is amazing & the sushi place was wonderful.

Helpful?
Thank Sheila B
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Sheila B, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us We are most delighted to know that you had an overall pleasant stay and found the hotel location convenient. Your kind words of recognition on the service provided by the team and your nice comments on your dining... More 

Bloomfield Hills, Michigan
Level Contributor
411 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 414 helpful votes
Reviewed 2 weeks ago

After staying at other properties in HK, decided to try the Hyatt. It was a good idea indeed. Impressive hotel, very modern and efficient. Rooms are excellent with excellent a/c, rain shower and auto open/close blinds. Cafe is most incredible for breakfast and dinner. Breakfast features huge buffet array of everything good from Dim Sum to house smoked salmon, fresh... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank LGspartan
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear LGspartan, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall enjoyable and comfortable stay and loved the room with its modern facilities. We also highly appreciate your kind words on your dining experience, 11/F recreational facilities and our... More 

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The 545-room hotel is home to nine restaurants and bars. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. ... more   less 

Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $380 - $833 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Travelocity, Ctrip TA, Agoda, Hyatt Hotels Corporation, HotelTravel.com, Priceline, Odigeo and Jetsetter so you can book your Grand Hyatt Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt
Hotel Style:
#11 Spa Hotel in Hong Kong
#12 Business Hotel in Hong Kong
#15 Family Hotel in Hong Kong
#15 Luxury Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Hong Kong staff and other travellers.
30 questions
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Questions? Get answers from Grand Hyatt Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Club Level floor rooms (30th floor and up) with the view of Queen Harbor.”
 of 5 bubbles charlespS1151YV, 29 Nov 2016 | Read review
“Take harbour view room, so amazing”
 of 5 bubbles Andronikos91, 28 Nov 2016 | Read review
“Try to get a room in one of the club level floors. 31st to 36th floor. Have breakfast in th club on the 31st floor.”
 of 5 bubbles 782gerdt, 28 Nov 2016 | Read review
“Don't face the reclamation worlk all the way to Central”
 of 5 bubbles dvillax, 23 Nov 2016 | Read review
“Club floor has an amazing lounge!”
 of 5 bubbles mark07871, 23 Nov 2016 | Read review
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