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Grand Hyatt Hong Kong

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#17 of 707 Hotels in Hong Kong
Certificate of Excellence
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2,380 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Hong Kong
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Showing 1,830: English reviews
Reviewed 5 days ago NEWvia mobile

This is my first time staying at the Grand Hyatt hotel. The room was comfy, spacious & clean. I like the toilet coz it's clean & modern. Their room service food was yummy too. Overall, their service was really good & the staff were attentive to our needs. They were well-mannered & polite. I would consider staying in this hotel...

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Helpful?
Thank Shalomy88
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Shalomy88, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall pleasant stay and also had an enjoyable dining experience. Your kind compliment in recognition of the service provided by the team is highly appreciated. We look forward to...

Bodrum, Turkey
Reviewed 6 days ago NEW

luxury big hotel with small rooms , comfortable , good food ,good service, but there has been a construction going on nearby or 5 years and it is disturbing. Don't forget to try the spa and massage ..

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Helpful?
Thank jenjuncan
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear jenjuncan, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall pleasant stay. Your kind compliment in recognition of the service provided by the team and our Plateau Spa is highly appreciated. However, we regret to know that the...

Moscow, Russia
Reviewed 6 days ago NEWvia mobile

First time in Grand Hyatt for me, after having been many times to Ritz Carlton Hong Kong. Grand Hyatt is up there! Very nice staff members welcoming you at the entrance, super smooth check in service... and just great room. Finishings are modern and classy. The room is spacious, amazing view on the harbor. Breakfast was top quality in choice...

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Helpful?
Thank Fralive3
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Fralive3, Thank you for taking your precious time to post this fantastic review on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall pleasant stay in a room overlooking the beautiful Victoria Harbour and also enjoyed the breakfast. Your kind compliment in recognition of the service provided by the team...

Chantilly, Virginia
Reviewed 6 days ago NEW

I decided to head straight over to the Grand Hyatt HK after my terrible night at the Intercontinental. I arrived there around 8AM, of course my room wasn’t ready nor did I expect it to be. However, the front desk recognized my status and rushed the room, meantime sending us to the Grand Club for breakfast, which I really appreciated....

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Helpful?
Thank HotelReviewsOnly
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear HotelReviewsOnly, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to learn that you had an overall enjoyable stay and your kind compliment in recognition of the Grand Club and the service provided by the team is highly appreciated. We also appreciate your feedback regarding...

Central, China
Reviewed 1 week ago

I've stayed over 40 nights the Grand Hyatt in 2016. The rooms and service are excellent. All the staff are so well trained! You can't go wrong dining at their restaurants. The Chinese restaurant there is now my favorite Chinese restaurant in town and their steakhouse is the best in town. If I were to nitpick, the service at the...

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Helpful?
Thank ST1121
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear ST1121, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to learn that you had an overall enjoyable stay and your kind compliment in recognition of the restaurants and service provided by the team is highly appreciated. We have also noted your feedback about the...

Rotterdam, The Netherlands
Reviewed 1 week ago

Very nice hotel with an excellent executive lounge and a fantastic view of Kowloon. Stayed there with my family and enjoyed the restaurant, pool and fitness facilities. The executive lounge is fantastic with outstanding food and unlimited chanmpagne.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank JerryBeli
Management response:

Dear JerryBeli, Thank you for taking your precious time to share your experience following your recent stay with us on TripAdvisor. We are most delighted to know that you had an overall pleasant stay and enjoyed the food served in the restaurants and the recreational facilities we provided. Your kind words of recognition complimenting on the food, Champagne and the...

Melbourne, Australia
Reviewed 1 week ago

WE stayed at the Grand Hyatt for 12 nights over Christmas and New Year in one of the rooms overlooking Victoria Harbour. Upon arrival, we were warmly greeted by the reception staff and a charming lady escorted us to our room. The room was more than comfortable especially as we were staying for 12 nights. All that you expect of...

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Helpful?
1Thank colinb4951
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear colinb4951, Thank you for choosing to celebrate Christmas and New Years with us and also for taking your precious time to share your experience on TripAdvisor. We are truly delighted to know that you had an overall wonderful stay and enjoyed the New Year’s Eve Fire Works in a room overlooking the beautiful Victoria Harbour. Your kind words of...

San Francisco, California
Reviewed 1 week ago

My wife and I stopped here on our honeymoon and we were definitely impressed! I've stayed here in the past on business and they've really done a great job on the Grand Club and overall ambience within the hotels and the rooms! The service is excellent and the selection on food for breakfast or across the various restaurants is very...

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Helpful?
1Thank Prashant S
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Prashant S, Thank you for choosing to celebrate your honeymoon with us and also for taking your precious time to share your experience with us on TripAdvisor. We are most delighted to know that you had an overall pleasant stay and found the functionality of the A/C control user-friendly. Your kind words of recognition complimenting on the service provided...

San Francisco, California
Reviewed 1 week ago via mobile

My wife, 4 month old and I stayed at the GH HK for 3 nights. We used C+P and a DSU to upgrade to a suite. We got to the hotel around 6pm on the first night, and were greeted with a warm welcome by all the staff. Great to see the genuine warmness towards our newly-born who was winning...

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Helpful?
Thank Alexei S
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Alexei S, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall wonderful and memorable stay. Your kind words of recognition complimenting on the hotel location, breakfast offered at Grand Café and service provided by the team is highly...

Dallas, Texas
Reviewed 1 week ago

This hotel is located at the prime location. Right by the victoria harbor, the expo and financial district. You can walk about 20 mins to main shopping area and bars, restaurants etc. The view from the club is amazing. And the breakfast at the club is phenomenal. The service is top notch. It's a jem.

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Helpful?
Thank doublejade
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear doublejade, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall wonderful stay and especially enjoyed the breakfast and view of the Victoria Harbour at the Grand Club Lounge. Your kind words of recognition complimenting on the hotel location...

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 545 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel. ... more   less 

Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $388 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Agoda, Ctrip TA, Travelocity and Jetsetter so you can book your Grand Hyatt Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt
Hotel Style:
#11 Spa Hotel in Hong Kong
#12 Business Hotel in Hong Kong
#15 Family Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
#17 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Hong Kong staff and other travellers.
32 questions
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Questions? Get answers from Grand Hyatt Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Rooms”
 of 5 bubbles andib261, 16 Jan 2017 | Read review
“Higher floors have nicer views”
 of 5 bubbles MashaM337, 13 Jan 2017 | Read review
“Rooms with Harbour Views are the way to go.”
 of 5 bubbles 1GC1, 13 Jan 2017 | Read review
“Best rooms are high up (above 26) and facing the harbor.”
 of 5 bubbles Arneby, 12 Jan 2017 | Read review
“One that has views of Victoria Harbour”
 of 5 bubbles colinb4951, 7 Jan 2017 | Read review
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