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Eaton, Hong Kong

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#78 of 701 Hotels in Hong Kong
Certificate of Excellence
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Eaton, Hong Kong
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3,469 Reviews from our TripAdvisor Community

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There are newer reviews for Eaton, Hong Kong
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Showing 2,978: English reviews
Perth, Australia
1 review
Reviewed 5 days ago NEW

After 15 years of using this hotel for myself and my staff I am so disappointed at the deterioration of standards - particularly in the E Club. At this point the hotel has a 4 star rating but I would challenge this and personally rate it a 2-3 star at best. Looking for a new corporate hotel.

Review collected in partnership with Langham Hospitality Group

Helpful?
Thank debbieirenem
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear debbieirenem, Thank you for your review. It was my pleasure to have had you as our guest recently, however most concern to learn that the experience during your recent stay with us was not match with your expectation and I would very much appreciate if you could kindly elaborate on some of the main concerns in order for me... More 

1 review
Reviewed 5 days ago NEW

Very convenient place to stay, very friendly staff and the hotel has all the amenities that we needed. Definitely recommended. Many offers available in terms of shopping, swimming pool, exercise gym, restaurants etc.

Review collected in partnership with Langham Hospitality Group

Helpful?
Thank richardlouisc
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear richardlouisc, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us and that you enjoyed our services, facilities as well the convenience of our hotel location. Your positive comments are highly appreciated, and have certainly helped us to continually improve and strive for service excellence. Thank you again for... More 

manchester, United Kingdom
1 review
Reviewed 6 days ago NEW

in word this hotel is FANTASTIC staff are great lovely clean well run hotel great location with free shuttle bus K1 a must stay hotel in Hong Kong only mins from Jordan under ground station from airport take express train to Kowloon station then free shuttle bus to hotel stress free arrival

Review collected in partnership with Langham Hospitality Group

Helpful?
Thank 969pauldavidm
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear 969pauldavidm, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us and that you enjoyed our services, facilities as well the convenience of our hotel location. Your positive comments are highly appreciated, and have certainly helped us to continually improve and strive for service excellence. Thank you again for... More 

Singapore, null, Singapore
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago NEW via mobile

Good location and with many food streets like temple street etc just across the road . Ok Clean room with basic amenities. Within running distance ( 1 km ) to Kowloon park for a morning refreshing jog . Will stay at this hotel again however more worthwhile during Low season . I paid S$230 per night from 25/11 to 28/11).

Helpful?
Thank losenglog
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear losenglog, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our facilities and our hotel location are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits to Hong Kong. Yours sincerely... More 

Ghent, Belgium
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago NEW

Very friendly and helpful staff welcomes you upon arrival. The hotel is clean and tidy and has nice comfortable rooms. They could be a bit bigger but space comes with a high price in Hong Kong. They have a nice terrace where you can have a large variety of drinks (national and international) and the breakfast buffet is enormous. You... More 

Helpful?
Thank rvdorpe
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear rvdorpe, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our services, facilities as well the convenience of our hotel location are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago NEW via mobile

Hotel location was good, short walk to the main harbour area. Rooms was comfy and clean. Restaurant was rather expensive, and didn't enjoy the food enough for the cost. £7-8 for a scoop of ice cream!! Breakfast was brilliant though.

Helpful?
Thank ECowp
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear ECowp, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us and that you enjoyed our facilities as well the convenience of our hotel location. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits to Hong Kong. Yours... More 

Pasir Ris, null, Singapore
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

I like this place. 1. The staff members are friendly. 2. The breakfast menu was good and adequate. 3. Used plates are promptly cleared from the breakfast table. 4. I called for ironing service and housekeeping came to collect within the minute. 5. Air-con in the room can be adjusted. 6. Hot water in the shower was fast. 7. Room... More 

Helpful?
Thank Addie S
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Addie S, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us and that you enjoyed our services, facilities as well the convenience of our hotel location. Your positive comments are highly appreciated, and have certainly helped us to continually improve and strive for service excellence. Thank you again... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

I did not book this hotel online and was charged an exorbitant price of 1980 hong kong dollars for a very small room with no view. It did have modern furnishings and bathroom;however, the room was too compact and small for the price. The entrance to the hotel is a set of stairs going down and a walk along to... More 

Helpful?
Thank elegantpaula
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear elegantpaula, Thank you for your review. It was our pleasure to have had you as our guest recently. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you... More 

Portland, United States
2 reviews
Reviewed 1 week ago

Room was quite small, and the view on my side was a bit dodgy, but the accommodations were impeccably clean and in good service. The layout was efficient, the staff was very kind/helpful and the location was fantastic for exploring a myriad of shops & restaurants as well as interacting with locals (not segregated like some other parts of Kowloon).

Review collected in partnership with Langham Hospitality Group

Helpful?
Thank patricktQ2804JS
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear patricktQ2804JS, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us and that you enjoyed our services, facilities as well the convenience of our hotel location. Your positive comments are highly appreciated, and have certainly helped us to continually improve and strive for service excellence. Thank you again for... More 

Brisbane, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I stayed in this hotel after the hotel across the road that was reccommended was sold out for the night. got a great deal online and was really affordable! great staff and lovely location. the room is a bit small as most hotel rooms in hongkong are so i wouldn't reccomend if you have alot of luggage but it is... More 

Helpful?
Thank Madison I
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Madison I, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our services, facilities as well the convenience of our hotel location are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future... More 

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Staying in Jordan / Yau Ma Tei

Neighbourhood Profile
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighbourhood is where you will find some of the more authentic areas of Hong Kong. Not as glamourous or busy as its neighbours Mong Kok to the north or Tsim Sha Tsui to the south, Yau Ma Tei is often mistakenly overlooked by visitors on their trips to Hong Kong. Exploring parts of this area makes you feel like you’ve been transported back in time. A large part of the neighbourhood draws from the rich history of Temple Street, stretching from Jordan to Yau Ma Tei, where a mix of dai pai dongs (outdoor restaurants), market stalls, fortune tellers and old karaoke bars bring out the history and culture of the area. The neighbourhood is a showcase of diversity – different ethnicities, cultures, and a mix of old and new.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located in the very heart of Kowloon, Eaton, Hong Kong is only a few minutes' walk from Jordan MTR station. Look no further for some great complimentary activities including a daily Tai Chi Class, led by our Resident Tai Chi Master, and our exciting tours of the Jade and Temple Street markets as well as many other fascinating tourist hotspots. The rooftop swimming pool which is heated in winter, this place is a perfect spot to relax and sip a cool drink while our 24 hour Exert Fitness Centre provides you with extensive training equipment. The Hotel also offers a wide variety of dining options. With 4 restaurants and a bar including an extensive buffet restaurant, a traditional Cantonese restaurant, a chilled Japanese izakaya style restaurant, a coffee shop and an al fresco bar, you'll find something for everyone's tastes. You can also stay connected at Eaton, Hong Kong as all residents can enjoy complimentary hi-speed wifi for an unlimited number of devices. With a clever, modern design and a spirited "Can Do" attitude, Eaton, Hong Kong offers everything you need for a comfortable and enjoyable stay in this the most vibrant of Asian cities. ... more   less 

Additional Information about Eaton, Hong Kong

Address: 380 Nathan Road, Jordan, Kowloon, Hong Kong, China (Formerly Eaton Smart Hong Kong)
Region: China > Hong Kong > Jordan / Yau Ma Tei
Price Range: $164 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eaton, Hong Kong 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Eaton Smart Hong Kong Hotel Hong Kong
Eaton Hong Kong
Eaton Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Hotel Kong
Hotel Style:
#56 Family Hotel in Hong Kong
#64 Romantic Hotel in Hong Kong
#65 Business Hotel in Hong Kong
#71 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Eaton, Hong Kong staff and other travellers.
65 questions
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singapore

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Questions? Get answers from Eaton, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely book a Club room (when there is a discount)”
 of 5 bubbles Iluvtravel1001, 1 Dec 2016 | Read review
“Ask for a room change whern you arrive as they are still renovating”
 of 5 bubbles elegantpaula, 28 Nov 2016 | Read review
“Duluxe rooms are tiny and not suitable for any more than an overnight stop for a couple.”
 of 5 bubbles dfgraemedf, 23 Nov 2016 | Read review
“Club rooms are excellent value if you want included breakfast and happy hour refreshments.”
 of 5 bubbles X1564FSsuec, 22 Nov 2016 | Read review
“Rooms on upper floor levels have the best views”
 of 5 bubbles Momac45, 15 Nov 2016 | Read review
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