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Regal Hongkong Hotel

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Regal Hongkong Hotel
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1,149 Reviews from our TripAdvisor Community

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Showing 885: English reviews
Reviewed 3 weeks ago via mobile

We checked into a pretty large hotel room for Hong kong standard. The rooms are old, toiletries are nothing fancy. Breakfast buffet spread was so so plain. This hotel definitely does not live up to its 5-star rating. The saving grace of this hotel is its awesome location.

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Helpful?
1Thank Yulianty S
RegalHongkongFO, Director of Front Office at Regal Hongkong Hotel, responded to this review

Dear Yulianty S, Thank you for taking the time to share your experience at the Regal Hongkong Hotel. We have shared your valuable comment with the team on different aspect, and we will continuous to improve the hardware and the service we provided. We hope we will have another opportunity to serving you again with our improvement. Yours sincerely, Dick...

Singapore, Singapore
Reviewed 3 weeks ago

Stayed in the executive suite during my business trip for regional meeting. Very conveniently located and the service staff is very helpful. Walking distance to the shopping malls and many F&B joints. The front desk office at the entrance is very aged and over the top, typical old Hong Kong hotel style.

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Helpful?
Thank CaseyTeh
RegalHongkongFO, Director of Front Office at Regal Hongkong Hotel, responded to this review

Dear CaseyTeh, Thank you for taking the time to share your experience at the Regal Hongkong Hotel. We are glad to learn that your recent stay was great. Your complement of our helpful staff has been shared with the team and we will continuous to delight more guest like you. We also note about the front desk office and we...

New York City, New York
Reviewed 3 weeks ago

The staff perticulery Selina Gomez and Tiffany were excellent. Only negative part was the long check in lines and bell boys were not informative to guide me to the executive check in. Overall great experience and shall return. Thank you

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Helpful?
Thank bkhannaus
RegalHongkongFO, Director of Front Office at Regal Hongkong Hotel, responded to this review

Dear bkhannaus, Thank you for taking the time to share your experience at the Regal Hongkong Hotel. We are glad to learn that you had a great experience with us recently. Your complement to Selina and Tiffany has been shared with the team and we will continue to delight our guest in all possible ways, we will further enhance the...

Stockholm, Sweden
Reviewed 3 weeks ago via mobile

Very easy to access from the airport terminal. A bit expensive but its an airporthotel so what to expect. Very standard room,nothing extra. Left early so I cant review the breakfast. Slow check-in but fast check-out.

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Helpful?
Thank saganaki
RegalHongkongFO, Director of Front Office at Regal Hongkong Hotel, responded to this review

Dear saganaki, Thank you for taking the time to share your experience at Regal Hotel. I will share your valuable comment to our team at the Regal Airport Hotel. Look forward to welcoming you again. Yours sincerely, Dick Wong rhk.dofo@regalhotel.com

Hong Kong, China
Reviewed 5 weeks ago

Staff at Sales Office and Front Desk very professional, friendly & helpful. Location excellent, very convenient. Did not have a chance to try out the restaurants & other facilities. Will give it a try the next time I am in town.

Review collected in partnership with RegalHotel.com
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Helpful?
Thank biancatsui
RegalHongkongFO, Director of Front Office at Regal Hongkong Hotel, responded to this review

Dear biancatsui, Thank you for taking the time to share your experience at the Regal Hongkong Hotel. We are happy to learnt that our location, friendly and helpful Sales team and Front Desk team provided you a good stay. We will keep delighting more guest with pleasant stay with us. We all look forward to welcoming you all again in...

Brisbane, Australia
Reviewed 18 January 2017 via mobile

For a 5 star hotel it was just not up to standard. The service was average, the 'king' bed was two singles pushed together with a large uncomfortable and unusable middle gap. The 'free' mini bar was delivered hot with 4 canned beverages and one very small packet of nuts for a booking of two. Overall I was disappointed as...

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Helpful?
1Thank cassie c
RegalHongkongFO, Director of Front Office at Regal Hongkong Hotel, responded to this review

Dear cassie c, Thank you for taking the time to share your experience at the Regal Hongkong Hotel. We regret to learn that our service, the room setup did not meet your expectation. We will further review and make necessary changes to improve the shortfalls. We hope one day, we will have another opportunity to serving you again. Yours sincerely,...

Reviewed 17 January 2017 via mobile

Stayed for 3 nights. Hotel is quite old but reasonably clean. Size of room is acceptable, at least I can open 2 luggage. Charging sockets are already fitted with international adaptors which I love! Breakfast is not included but there are plenty of eateries nearby like Tsui Wah. Hotel is only 5 mins walk from Causeway Bay station so I...

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Helpful?
Thank Joyce H
RegalHongkongFO, Director of Front Office at Regal Hongkong Hotel, responded to this review

Dear Joyce H, Thank you for taking the time to share your experience at the Regal Hongkong Hotel. We are happy to learn that our room size, the cleanliness, charging sockets and the convenience location to the subway met your expectation. Please feel free to let us know your plan of return and arrangement required, we all look forward to...

New York City, New York
Reviewed 16 January 2017

Concierge was not friendly . Day I checked out ,I asked where I could get a taxi,he just pointed . We had two luggages ,he didn't assist at all. Prob going to a different hotel next time . Two many visitors there, especially from mainland . Lobby was dirty . Filled with garbage . Spilled coffee on my bed sheet...

Review collected in partnership with RegalHotel.com
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Helpful?
Thank cherrycheung100
RegalHongkongFO, Director of Front Office at Regal Hongkong Hotel, responded to this review

Dear cherrycheung100, Thank you for taking the time to share your experience at the Regal Hongkong Hotel. Please accept my sincere apology of the service you had experienced. It is much appreciated if we can have more information of your stay and allow us to rectify the shortfall more effectively. Once again, my apology of the inconvenience caused and look...

Singapore, Singapore
Reviewed 12 January 2017

shower cubicle is too small and the shower head direction is at the shower door and the whole toilet will be flooded after shower. they have a nice bath tub, can only soak in it and not shower there. A big lack is, there is no bidet shower spray or butt spray. The TV remote is not responsive, even after...

Review collected in partnership with RegalHotel.com
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Helpful?
Thank ekxie
RegalHongkongFO, Director of Front Office at Regal Hongkong Hotel, responded to this review

Dear ekxie, Thank you for taking the time to share your experience at the Regal Hongkong Hotel. My apology of the inconvenience casued from the TV remote. We have shared your review with the team as an alert of the hardware condition. We have also put your recommendation of the toilet setting into our yearly improvement plan for further consideration....

Sydney, Australia
Reviewed 10 January 2017 via mobile

Good location and close to MTR. The train is much cheaper than the airport shuttle provided by the hotel. Overall was a nice hotel like most others but also nicely decorated around Christmas time. I would stay again.. just make sure I don't get an early flight, after 36 hours of travel I couldn't check in early and I was...

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Helpful?
Thank Dark Angel A
RegalHongkongFO, Director of Front Office at Regal Hongkong Hotel, responded to this review

Dear Dark Angel A, Thank you for taking the time to share your experience at the Regal Hongkong Hotel. It is good to know that our location provided you much convenience for the transportation access and overall feeling was nice as well. My apology of not able to provide you a room ready upon your early arrive due to the...

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Regal Hongkong hotel situated in the heart of Causeway Bay, Hong Kong's vibrant commercial and shopping district. The deluxe five-star Hotel is the epitome of luxury and elegance where international business and leisure travellers are pampered with stylish comforts and a wide selection of gourmet choices. ... more   less 

Additional Information about Regal Hongkong Hotel

Address: No.88 Yee Wo Street, Causeway Bay, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $168 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Regal Hongkong Hotel 5*
Number of rooms: 481
Reservation Options:
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Also Known As:
Hotel Regal Hongkong
Regal Hongkong Hong Kong
Regal Hongkong Hotel Hong Kong
Hotel Style:
#85 Business Hotel in Hong Kong
#86 Romantic Hotel in Hong Kong
#93 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Regal Hongkong Hotel staff and other travellers.
19 questions
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Questions? Get answers from Regal Hongkong Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 60 to 70% non-smoking floors. Indicate non-smoking floor if you prefer during your booking.”
 of 5 bubbles JLIM123, 19 Feb 2017 | Read review
“High up away from traffic noise”
 of 5 bubbles nenims, 15 Feb 2017 | Read review
“Just don't consider this hotel for a club floor room”
 of 5 bubbles Mike0745, 15 Feb 2017 | Read review
“Definitely don't pick 2915!!”
 of 5 bubbles shernaz56, 5 Jan 2017 | Read review
“try and obtain a corner room so you have some view and ask for a newspaper”
 of 5 bubbles xerxesdastur, 22 Dec 2016 | Read review
5 of 5