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Island Shangri-La Hong Kong

Shangri-La.comUSD 336*
View Deal
#10 of 719 Hotels in Hong Kong
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 513*
USD 336*
Great Deal
USD 395*
USD 395*
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Island Shangri-La Hong Kong
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1,968 Reviews from our TripAdvisor Community

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There are newer reviews for Island Shangri-La Hong Kong
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Showing 1,524: English reviews
Los Angeles, California
Reviewed 13 October 2014

When you enter the hotel you get stunned from the beautiful lobby. The Staff is great and very professional, as the service. The hotel offers a driver to the airport, really worth: traveling alone, the very professional driver helps to bring the luggages to the check-in and he waits. Good experience.

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Helpful?
1Thank EnBr
essex
Reviewed 12 October 2014

Not the first time we've stayed here but the first time we've had Horizon Club facilities. This hotel must be as close as it gets to perfection; we say that after 35 years travelling worldwide. Island Shangri La is everything you could want from a top hotel and they genuinely care about their guests and go out of their way...

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Helpful?
1Thank eertpit
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear eertpit, Thank you for your kind compliments about the hotel and for regarding us as one of the top and outstanding hotel worldwide. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Manila, Philippines
Reviewed 12 October 2014

I can begin and end this review with: Harbour View And i could have ended it there, if not for the hotel's other outstanding qualities: 1. Good Customer Service - everytime we leave our hotel, we always come back to beds nicely made up, and everything being spick and span. The staff is also very attentive, and on our second...

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Helpful?
1Thank estvanguardia
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear estvanguardia, Thank you for sharing your experience at our hotel. We are delighted to know that you had an enjoyable stay and thank you for your kind comments about our buffet breakfast, room and location. I trust that our guest relations manager Bernadette will be glad to see your compliments. It is indeed our pleasure to take care of...

Ballymena, United Kingdom
Reviewed 11 October 2014

My family and I stayed at the Island Shangri-La in June of this year. They welcomed us with open arms at some hideous hour in the night and made a real fuss of my 3 year old son - who was fractious, at best! We LOVED our stay at the Shangri-La. Service was brilliant and the location was ideal for...

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Helpful?
2Thank ZoeMdS
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear ZoeMds, Thank you for sharing your experience at our hotel. We are pleased that you and your family had a delightful stay and had time to use our facilities. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Sydney, Australia
Reviewed 7 October 2014

The service was of the highest quality. Every staff member was worthy of praise for outstanding service. Our Horizon Club Harbour view room was so good that we could have spent our time simply taking in the sights from the room.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Phillip M
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Phillip M, Thank you for sharing your experience at our hotel. We are delighted that you have enjoyed your stay and the fantastic view from your Horizon Harbour View Room. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Melbourne, Australia
Reviewed 7 October 2014 via mobile

This is still my favourite hotel in Hong Kong. Good spot for the hill side tram up to the lookout point and also for the shopping and night life. The service is fantastic and you can walk directly to the shopping centre of one pacific place via the hotel lobby and to the MTR without having to go outside in...

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Helpful?
1Thank pauly1976
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear pauly1976, Thank you for sharing your experience at our hotel. We are delighted to know that Island Shangri-La Hong Kong is one of your favourite hotel in Hong Kong. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Riyadh, Saudi Arabia
Reviewed 7 October 2014

Sorry I have to write this and I need the the explain! Firstly I had booked a standard room but at the check in time I surprised that I got an upgrade to suite! but was it comfort? Absolutely not! hard to get sleep at night because the loud sound from air conditioner! Don't forget to bring with you ear...

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Helpful?
1Thank Thamer-Bin-Majed
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Thamer-Bin-Majed, Thank you for taking your valuable time to post your review on Tripadvisor. Please kindly accept our sincere apologies for the disappointing experience you had during your recent stay. Rest assured that I have immediately relayed the matter to the Department Heads concerned, for their further reviews and necessary improvements. I will appreciate it if you can contact...

Kuala Lumpur, Malaysia
Reviewed 6 October 2014

Old charm with all the modern luxury: Excellent restaurants, perfect service and highly motivated staff with a service second to none, great gym and spa. Located close to the city and in walking distance of many attractions. The price of course is very high - but what's cheap anyway in Hong Kong?

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Thank 2014walkabout
Hong Kong, China
Reviewed 6 October 2014

Just one night at the Shangri-la. check in was smooth and the service impeccable. The rooms are massive and quite comfortable. My only complaint was with the in room dining food quality. Just not up to par with the rest of the hotel. Breakfast "bagel" was an old dried out chunk of bread, not what you expect from such a...

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Helpful?
Thank hkoperamama
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear junebugwhite, Thank you for taking your valuable time to post your review on Tripadvisor. Please kindly accept our sincere apologies for the disappointing experience you had during your recent stay. Rest assured that I have immediately relayed the matter to the Department Heads concerned, for their further reviews and necessary improvements. I was pleased to read though your kind...

Brookfield, Connecticut
Reviewed 30 September 2014 via mobile

If you like to be pampered and have every detail exactly how you like it- then this is the place. The Horizon Club rooms and service are by far the finest concierge service in the world. Associates like Windi and Peggy go the extra step to ensure your stay is pleasant and most enjoyable. I have been staying here for...

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Helpful?
Thank Luvgr8fud
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Luvgr8fud, Thank you for sharing your experience in our hotel. We are pleased to know that you have enjoyed our Horizon Lounge, as well as our restaurants and room service. I trust that Windi and Peggy will be glad to see your compliments. It is indeed our pleasure to take care of you and we look forward to welcoming...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: $438 - $754 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Travelocity, Orbitz, Hotwire, Ctrip TA, Cheap Tickets, Cancelon, Priceline, getaroom.com, HotelQuickly, TripOnline SA and HRS so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#10 Luxury Hotel in Hong Kong
#11 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the rooms with a port view”
Claudio1240, 21 May 2017 | Read review
“Harbour view rooms.”
  • Harbour View room.
  • Harbour View room.
  • Nice bathroom.
  • Nice bathroom.
  • Full-sized writing table.
JeffLeong, 5 May 2017 | Read review
“A high room will give you an amazing view of the city”
cmb544, 19 Apr 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, 17 Apr 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, 14 Apr 2017 | Read review
5 of 5
Shangri-La.com
USD 336* /night
View Deal
Expedia.comUSD 395
Hotels.comUSD 395
getaroom.comUSD 513
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Prices are for 1 room, 2 adults
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