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Island Shangri-La Hong Kong

Shangri-La.comUSD 356*
View Deal
#10 of 719 Hotels in Hong Kong
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 702*
USD 356*
Great Deal
USD 395*
USD 395*
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Island Shangri-La Hong Kong
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1,968 Reviews from our TripAdvisor Community

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There are newer reviews for Island Shangri-La Hong Kong
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Showing 1,524: English reviews
Riquewihr
Reviewed 24 November 2014

Just could not dream of more attentions to every one of our desires. At the top of this city of hospitality as it has ever been. Bravo to the dreamteam of ISL. The rooms are not the most modern ones but they are always as perfect as when just put into service and the service remains second to none. Truly...

Review collected in partnership with shangri-la.com
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Helpful?
Thank etienneVT
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear etienneVT I am absolutely delighted to hear about your wonderful experience in the hotel. It is indeed motivating that you found our colleagues exceptional as well as the service we have provided you. We look forward to having you back again real soon! Best regards, Franz Donhauser General Manager

New York City, New York
Reviewed 22 November 2014 via mobile

My partners and I wanted a venue that promised super great service, yummy yet casual food and relaxing ambience. A couple of friends and a few trip advisor reviews were very positive about Waterside Terrace. While the reviews were a bit dated, the poolside restaurant is part of Island Shangri La so I figured it was a safe bet. I'm...

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Helpful?
1Thank JohnLiu212
IslandShangri-La, Executive Assistant Manager - Food & Beverage at Island Shangri-La Hong Kong, responded to this review

Dear JohnLiu212 Thank you for taking your valuable time to post your review on TripAdvisor. Kindly accept our sincere apologies for the disappointing experience you had in Waterside Terrace and please rest assured that I have relayed the matter to the team for their further reviews and necessary improvements. I will appreciate it if you can contact me directly at...

London, United Kingdom
Reviewed 20 November 2014

The Horizon club floor is incredible, the best views in HK from the restaurant Petrus food is the the best and staff are very helpful and offer a professional service, a great way to be welcomed into HK.

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Helpful?
Thank Paul Y
London, United Kingdom
Reviewed 20 November 2014

I have stayed at this hotel more than 40 times on various business trips. The hotel offers 1st class service from the minute you arrive , with no request being too much everything is done with a smile and a genuine wuish to please you. The hotels facilities - Spa, Pool, Restaurants & bar are all highly rated and offer...

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Helpful?
Thank Henryp66
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Henryp66 It gave me great pleasure reading your delightful experience in the hotel and would like to thank you for your wonderful feedback. I am very pleased to hear that we have made a good impression on you especially with the service that we have provided you and our world-class facilities. It is indeed our pleasure to take care...

Thailand
Reviewed 17 November 2014

Just spend a memorable weekend with my wife at the Island Shangri-La hotel. The hotel has a great location in the heart of Hong Kong Island. Our room was luxurious, offering a stunning view facing Kowloon and an overall very comfy ambience. The staff, as you would expect, is very friendly, professional and accommodating. All our requests and inquiries have...

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Helpful?
Thank BeiOttoBangkok
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear aschillinger, Thank you for your wonderful feedback. It was our pleasure to spoil you and your wife during your stay here in the hotel. We look forward to welcome you back for another unforgettable stay in the near future! Best regards, Franz Donhauser

Taipei, Taipei, Taiwan
Reviewed 17 November 2014

Arrived in Shangri La had a swift check in, the front desk got everything I needed taken care of, including a baby bed and baby shower equipment. The service was great and we were very happy with our stay. The room was nice and cozy, we were up on the 40th floor and had the harbor view, also, the food...

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Helpful?
Thank Jerry L
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Jerry L, Thank you for your wonderful feedback. We are thrilled to find out that you and your family had a great stay and that you were able to enjoy our buffet spread at cafe TOO and Cantonese cuisine at Summer Palace. Your recommendations are highly appreciated. It will be our pleasure to offer you another delightful stay next...

Kiev, Ukraine
Reviewed 17 November 2014

Great comfortable room, nice stuff, superior bath accessories. excellent service is that service which outpacing your expectations! Love this place! Thai restaurant- super nice. Good location & design

Review collected in partnership with shangri-la.com
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Helpful?
Thank Olena G
Hong Kong, China
Reviewed 17 November 2014

We have stayed at many Shangri-La hotels throughout Asia. The Island Shangri-La in Hong Kong is very nice, but a little dated considering it is the 21st century. Time to brighten up the rooms Shangri-La management! Also our room, despite being non-smoking, smelt very musty. Given the Shangri-La's gorgeous signature scent "Essence of Shangri-La" which one can smell throughout the...

Review collected in partnership with shangri-la.com
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Helpful?
1Thank Ellen-Kiwi
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Ellen-Kiwi, Thank you for taking the time to share your review here on TripAdvisor. We have taken note of your constructive feedback about our rooms which will help us for future plans of renovation. We hope to have the opportunity to welcome you back again in the near future. Best regards, Franz Donhauser

Penang
Reviewed 14 November 2014

Beautiful hotel with lovely room. Enjoyed my stay there for 2 nights. On the other hand, i have requested a hotel limo to pickup my father from the airport but unfortunately their Rolls Royce was sent for servicing. Perhaps the hotel should not send all their Rolls for servicing together so that guests can use it while the other is...

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Helpful?
Thank najieb
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear najieb, Thank you for taking the time to share your review here on TripAdvisor. We are disappointed to hear that we did not meet your expectations on your request for a Rolls Royce pick-up for your father due to unexpected need for the car to be serviced. We are pleased though to hear that our colleague Porsche has made...

Singapore, Singapore
Reviewed 13 November 2014

The room at the Island Shangri La has an old world European deco with dark wood. Despite the luxurious chandelier, the room looks dull to me. The design of the room and bath room is very 80s/90s and there is no separate shower cubicle which is a norm in newer 5 star luxurious hotels in Asia. There is only a...

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Helpful?
Thank DNLs_mum
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear DNLs_mum, Thank you for sharing your experience with us. We are delighted to know that our colleagues have made an impression on you, as well as our breakfast spread at cafe TOO. We have taken note of your constructive feedback which will help us for future plans of renovation. We hope to have the chance to welcome you back...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: $438 - $754 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Shangri-La Hotels and Resorts, Travelocity, Booking.com, Hotwire, Orbitz, Cheap Tickets, Ctrip TA, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#10 Luxury Hotel in Hong Kong
#11 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the rooms with a port view”
Claudio1240, 21 May 2017 | Read review
“Harbour view rooms.”
  • Harbour View room.
  • Harbour View room.
  • Nice bathroom.
  • Nice bathroom.
  • Full-sized writing table.
JeffLeong, 5 May 2017 | Read review
“A high room will give you an amazing view of the city”
cmb544, 19 Apr 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, 17 Apr 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, 14 Apr 2017 | Read review
5 of 5
Shangri-La.com
USD 356* /night
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Expedia.comUSD 395
Hotels.comUSD 395
AMOMAUSD 702
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Prices are for 1 room, 2 adults
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