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Island Shangri-La Hong Kong

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#11 of 712 Hotels in Hong Kong
Certificate of Excellence
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Island Shangri-La Hong Kong
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1,923 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed yesterday NEW

I stay here only when I visit. The location is very good. It is linked to a nice shopping center and the MTR. Easy to get around even when the weather is bad. It is also right next to the Hong Kong Park. I enjoy the fresh air there and nice walk. Staff are most helpful. It is a bit...

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Helpful?
Thank Saviotung
Jakarta, Indonesia
Reviewed 3 days ago NEW

The location was great, the same building with Pacific Place Mall and MTR station. Near Hong Kong Park where you can sit and enjoy the scenery. Breakfast was awesome. The receptionist also super helpful, explaining the surrounding and suggesting where you should go.

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Helpful?
Thank TiaFirstiana
New Hampshire
Reviewed 4 days ago NEW

The Island Shangri-La in Hong Kong is more than a top notch hotel as you would expect, it was the partner I needed in Hong Kong. I stayed at the Island Shangri-La on my first trip to Hong Kong on a solo business trip. Being unfamiliar with the city and with a number of appointments to get to all over...

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Helpful?
Thank Otis204
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Otis204, Thank you for sharing your feedback with us. I am very pleased to hear that you had a good stay and our staff was able to make it more delightful. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

Singapore, Singapore
Reviewed 4 days ago NEW

I have dined at many of the Island Shangri-La's restaurants, which are all terrific, but this was my first time staying at the hotel. I stayed one night for business. I had a club room, which also gave me access to the lounge on the 56th floor. Pros: - Location is great. Connected to Pacific Place mall. Walking distance to...

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Helpful?
Thank LittleEinNY
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear LittleEinNY, Thank you for your continued support! I am delighted to know that you had a wonderful stay with us, and appreciate your compliments about our location, room, service, Horizon Club and amenities. Regarding your comment on the Shangri-La scent, which is well liked by our guests, but it might have been too strong on this occasion. We will...

Pleasanton, California
Reviewed 5 days ago NEW

The first time I frequent Island Shangri-La was in 1993. In the intervening years, many times since. What has always eluded me was a visit to the library. How nice to be sitting in this very room, rereading James Hilton's Lost Horizon. I travel not to see new worlds, but to feel at ease with the world. This experience here...

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Helpful?
1Thank vivien998
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear vivien998, We are absolutely delighted to hear about the wonderful experience on your revisit, and thank you so much for your continued support. I am very pleased to hear that we were able to surpass your expectations and had provided you an exceptional stay. It was indeed a pleasure to have you, and we look forward to welcoming you...

Farnham, United Kingdom
Reviewed 6 days ago NEW

As one would expect at a 5 star hotel. Attentive service, well fitted and equipped rooms, a splendid breakfast,with all the accompanying facilities expected of this standard of hotel. Rooms with Harbour views are certainly worth booking, even if the smog is down over the ex colony. East access from the airport expressway, taxi or shuttle bus. Doormen and front...

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Helpful?
Thank Ian J
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Ian J, Thank you for sharing your experience at our hotel. We are delighted to hear that you had enjoyed the warm and attentive service, and that we were able to provide you an exceptional stay. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best...

Hong Kong, China
Reviewed 1 week ago via mobile

This is a really good hotel. The lobby / lounge area is fantastic. The staff from check in to check out are excellent. The rooms are spacious with Quality and extensive amenities. The bathrooms are well set out and the beds are firm but large. These rooms are easy to spend time in. The pool area is good and the...

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Helpful?
Thank EMandJM
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear EMandJM, We are absolutely delighted to hear about your wonderful experience. I am delighted to know that you had a fantastic stay with us, and that our Front Desk staff, lobby lounge, room, pool and location had made a good impression on you. It will be our pleasure to welcoming you back soon. Best regards, Franz Donhauser General Manager

Reviewed 1 week ago via mobile

Lovely, lovely and stunning hotel, I cannot wait to be back in Hong Kong, and the Shangri-La is my home there. Very relaxing, zen atmosphere. Beautiful breakfasts and fantastic swimming pool area with skyline view. Simply stunning and sophisticated.

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Helpful?
Thank KnowingGoodFood
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear KnowingGoodFood, Thank you for making the Island Shangri-La your home away from home! I am delighted to know that you had a wonderful stay with us, and appreciate your compliments about our breakfast, pool, views and ambience. Thank you very much for staying with us and we hope to have the opportunity to welcome you back again very soon....

Chalfont St. Giles, United Kingdom
Reviewed 2 weeks ago

What an amazing experience to stay at this hotel. Our room was amazing, without a doubt the best view I have ever had in a hotel, over-looking Hong Kong harbour. Great location and I especially loved the pool and spa. Obviously quite pricey however it will not disappoint.

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Helpful?
Thank Ruth C
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Ruth C, Thank you for taking your valuable time to post your review. I am delighted to know that you have enjoyed the fantastic views from our room, and appreciate your compliments about our location, pool and spa. Thank you very much for staying with us and we hope to have the opportunity to welcome you back again in...

london
Reviewed 2 weeks ago via mobile

I recently stayed 5 days at the Island Shangri-La. I have stayed at many business friendly luxury hotels but the service here was one of the best. I unfortunately became ill during my stay and the front desk staff helped me organise everything from finding a doctor to ordering transport. Very grateful.

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Helpful?
Thank islingtonquatro
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear islingtonquatro, Thank you very much for sharing your fantastic experience in the hotel. I am delighted to hear that we were able to exceed your expectations during your stay and that our Front Desk colleagues were able to assist when you were feeling unwell. It is indeed a pleasure to have you and we look forward to welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: $499 - $950 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#11 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view or harbor view”
 of 5 bubbles Saviotung, 25 Mar 2017 | Read review
“Rooms with views of the harbour”
 of 5 bubbles IanJ630, 20 Mar 2017 | Read review
“For the Club, Peak View rooms also offer good views.”
 of 5 bubbles jcbdigger, 14 Feb 2017 | Read review
“Overlooking the harbour on higher floor”
 of 5 bubbles MiriamWood, 7 Feb 2017 | Read review
“high floor”
 of 5 bubbles jeankim2005, 3 Feb 2017 | Read review
5 of 5