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The Excelsior, Hong Kong

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#75 of 706 Hotels in Hong Kong
Certificate of Excellence
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The Excelsior, Hong Kong
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2,219 Reviews from our TripAdvisor Community

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Showing 1,732: English reviews
London, England, United Kingdom
Reviewed yesterday NEW

This is a good hotel. By HK standards, the rooms are spacious. I had a large bed, a table to work at and a bath in the bathroom. The service was also good here. The best thing though is the location. This is a very short walk from fashion avenue and near a lot of really good bars and restaurants....

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Helpful?
Thank Shani R
Hong Kong, China
Reviewed 2 days ago NEW

We booked the hotel for watching the fireworks on new year's eve, but we were very were very disappointed when we were offered a room with no view to fireworks, even though i booked a full harbor view executive room. The reception told us we did not specify we want a fireworks view room? I was surprised to hear that...

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Thank CarolaDinu
Tynemouth
Reviewed 2 days ago NEWvia mobile

One of my little pleasures is reading the South China orning Post whilst sitting in the restaurant overlooking the Hog Kong Harbour. I will admit that years ago, the view was better, but stealthy land reclamation has eroded what was the best, for me, location for breakfast. Never mind, the restaurant covers every nationalities taste from the East to the...

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Thank Marklorr
Jakarta, Indonesia
Reviewed 4 days ago NEW

Comfort, Reliable, location-wise, Value for money Recommend for business trip, family holiday, self-traveller or couples. Hotel is well-maintained, perfect location for Business and Leisure along with adequate service.

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Thank sikasep
Hong Kong
Reviewed 4 days ago NEW

The location was nice and near restaurants and shopping areas. We could shop then return to deposit our things. The internet however was really bad and I kept getting disconnected at both my phone and laptop. During the times it was connected it was very very slow. It was so bad that I had to subscribe to my telecom's roaming...

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Helpful?
Thank maganda88
Karachi
Reviewed 4 days ago NEW

Stayed at Excelsior for 3 nights. It is a good hotel, close to all commerce complexes and offices. Commuting via subway is no problem as Causeway Station is just 100 - 150 meters away from hotel.You can travel whole Hong kong and come back easily. Rooms are renovated and breakfast is really lavish and nice. It caters well to diverse...

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Thank Ahmad Z
Singapore, Singapore
Reviewed 5 days ago NEW

Staff was friendly from arrival till departure. Cake and bottle of wine was prepared prior my arrival as it was my birthday. Our room was upgraded to a nice view. Room is immaculately clean and well maintained. The furnitures are a bit old but you can see that the housekeeping staff are excellent in doing their job. I have numerous...

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1Thank iammrsrosie
Reviewed 5 days ago NEWvia mobile

Excellent hotel in the middle of causewaybay. Its clean & neat. The interior is a little old. Other than that is the aircon can be turn off. Even it is off the room temp still abt 20deg cause the central aircon cant be turn off. Other than that it is an excellent hotel

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Thank Maswinto T
Bracknell, United Kingdom
Reviewed 1 week ago

Just spent yet another couple of weeks, in our most favourite hotel. If one has never been to Hong Kong, stay here, brilliant staff in this hotel, makes it what it is, a truely warm, comfortable, welcoming stay. In the most convenient area, with everything nearby, it is a great starting point for your holiday. We have stayed here many...

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Thank JenPet888
Regina, Canada
Reviewed 1 week ago

What stands out is the service and hospitality provided to us by the staff at The Excelsior. The Excelsior is one notch above the excellent services provided by the North-American hotels of the same calibre. Little touches in housekeeping, concierge and front desk staff make the difference. Another great feature provided by the hotel, is the free use of "Handy...

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Thank cch20162017
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this review

Dear Valued Guest We are pleased to know that you had a pleasant stay with us. Your kind words will surely keep us moving and hopefully we will reach another level of excellence when you visit us next time. You are welcome to come to me for any queries in the future at christiand@mohg.com. Let me know when you are...

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Causeway Bay, the shopping centre of Hong Kong Island, The Excelsior, Hong Kong is only a five-minute drive from the city's central business district and 40 minutes by MTR from Hong Kong International Airport. The hotel features five exclusive Executive Floors with a private lounge, a fully equipped business centre, a state-of-the-art Fitness Centre featuring advanced fitness equipment and dedicated spa facilities, as well as extensive meeting and banquet facilities. ... more   less 

Additional Information about The Excelsior, Hong Kong

Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $253 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Excelsior, Hong Kong 4*
Number of rooms: 884
Reservation Options:
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Also Known As:
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong
Hotel Style:
#22 Spa Hotel in Hong Kong
#44 Family Hotel in Hong Kong
#54 Business Hotel in Hong Kong
#61 Romantic Hotel in Hong Kong
#69 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Excelsior, Hong Kong staff and other travellers.
8 questions
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Dover, United Kingdom
New York City, New York
Los Angeles
over a year ago

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Questions? Get answers from The Excelsior, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go higher for good views and less noise”
 of 5 bubbles ShaniR797, 15 Jan 2017 | Read review
“Choose port view.”
 of 5 bubbles sazaidi4k, 12 Jan 2017 | Read review
“yes sometime”
 of 5 bubbles jocelynfawcettash2nr, 1 Jan 2017 | Read review
“Superior or deluxe harbour view room is a good choice”
 of 5 bubbles HusinWidjaja, 18 Dec 2016 | Read review
“Try to get a view of the harbour its is a bit more expensive but spectacular.”
 of 5 bubbles Hugary1, 14 Dec 2016 | Read review
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