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Mandarin Oriental, Hong Kong

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Traveller (7620)
360
Panoramas (77)
Videos (1)
What is Travellers’ Choice Best of the Best?
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About

#2 of 605 hotels in Hong Kong
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
In the middle of the Central district, Mandarin Oriental, Hong Kong is ideally located for all major attractions. With a refined design reflecting our Oriental heritage, our rooms and suites are some of the most spacious in the city. Our nine restaurants and bars offer a range of cuisine and dining experiences. Escape the stresses of the city with our luxurious spa and leisure facilities. We can easily cater for all manner of meetings and events with our excellent staff and outstanding facilities. Whether you'd like to swim, work out or just relax, we can help you make the most of your leisure time.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Paid internet
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Classic
Languages Spoken
English, French, Chinese, Japanese and 1 more
6,539Reviews28Q+A100Room tips

Reviews
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Traveller rating
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Keith C wrote a review Today
1 contribution
The Clipper Lounge provided a delightful dining environment. The view from the windows was captivating, offering a glimpse of picturesque scenery that added a sense of tranquility and relaxation to my dining experience. Additionally, the lounge offered comfortable seating areas where I could unwind after the meal and enjoy quality time with friends or family. Overall, my dining experience at the Clipper Lounge was exceptional. The combination of impeccable service, delectable cuisine, and inviting ambiance made it a memorable experience that I would highly recommend to others.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Compass12116050343 wrote a review Today
1 contribution
My wife and I had the pleasure of dining at Cafe Causette on April 14th. Not only was the food of exceptional quality, but the ambiance also contributed to a very comfortable and enjoyable experience. The service team was courteous and attentive, particularly Janice, whose friendly demeanor and cheerful personality stood out. She demonstrated a commendable level of professionalism, being well-versed in the menu ingredients and providing assistance whenever needed. Her excellent service made our dining experience at Cafe Causette truly delightful.
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Date of stay: April 2024
Value
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kim L wrote a review Today
1 contribution
Bobby Li welcomed us with the warmest greetings and took good care of us throughout our meal. Excellent service!! 11/10 and also special thanks to Jason and Man as well! It was Bobby’s warm hospitality which made us decide to celebrate our daughter’s birthday at Mandarin Oriental restaurant
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Guide18580264161 wrote a review Today
1 contribution
Visited with my wife to have cakes and coffee recently, unlike other cafe, staff servicing attitude is great. Clara and Sky have provided excellent services in cake shop. Also, the cakes are delicious and coffee is good quality. In fact, the environment is comfortable and relaxing. I will surely re-visit again.
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Date of stay: April 2024
Value
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sandy K wrote a review Yesterday
1 contribution
The support and assistance provided by Ms. Annie Wong and Mr. Lawrence Pun were instrumental in the successful hosting of our corporate event at the Mandarin Oriental, Hong Kong in March. Their professionalism and dedication to service excellence significantly enhanced the experience, ensuring that every detail was meticulously managed. We are deeply appreciative of their commitment and would like to extend our sincerest thanks for their contributions to making our event a memorable one.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tommy wrote a review Yesterday
4 contributions1 helpful vote
The personal service and attention from all the staff is unparalleled, I’m always amazed at how many of them remember my name throughout the day when we meet! Being a Harbour View Suite guest, I highly value the access to the Mandarin Club on the 23rd floor. A much more peaceful breakfast (and an afternoon tea option if it’s raining and you don’t want to explore too far).
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: Aim for an early slot if you want dinner at The Chinnery, and it is wise to reserve in advance!...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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John Doe wrote a review Yesterday
Vancouver, Canada1 contribution1 helpful vote
+1
Amazing food, impeccable service from our two servers, Ronaldo and Kevin. We ordered the lobster bisque, prime rib and the filet mignon. Sides were roasted potato’s and veggies, pomme pure, spinach and Yorkshire pudding. Everything was delicious, generously portioned and very good and rich flavours. If you are craving a good steak with very good service and ambiance this is the place to go. Food 9/10 Service 10/10 Value 8.5/10 Location 9/10
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Wanderer51251363625 wrote a review Yesterday
1 contribution1 helpful vote
The food is fresh and well prepared. A wide variety of choice including both seafood and hot dishes as well as dessert. We love the roasted beef so much and the dessert, Especially the cheesecake! The best in town. We enjoyed dinning here for the birthday celebration.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Layla P wrote a review 18 Apr
Greater London, United Kingdom10 contributions4 helpful votes
My husband and I went to The Aubrey for drinks and dinner and had the most wonderful evening! The bar itself is beautiful with a great vibe, and the Team made our night very special. We wanted to shout out Leslie who was particularly amazing - she was so welcoming, friendly and she really added to our experience, thank you Leslie! We will certainly be back on our next trip to Hong Kong. What a brilliant bar - every detail is perfect and we both said it’s one of the best we have been to!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear Laylareviews, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us at The Aubrey, appreciated our food and service, recognized Leslie. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pioneer11863407459 wrote a review 18 Apr
1 contribution1 helpful vote
I had the buffet dinner at Clipper Lounge on 18 April. The staff Dora, Choco, Gloria, Jeremy and Bobby of the Clipper Lounge provided caring and attentive services to the dining guests, especially Bobby is very proactive to address the guests needs, table requirement, enhancing services standard and he acts on it right after. He is more than 100% service driven initiator and we dining guests suggest Clipper Lounge continue the buffet promotion to attract back HK people to spend less shopping and dining in Shenzhen and Great Bay Area and keep the quality services at competitive prices. Most of the HK people always compare expensive HK dining experience and mediocre services to Shenzhen's counterparts across borders.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 2 days ago
Dear Pioneer11863407459, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us, appreciated our food and service, recognized Dora, Choco, Gloria, Jeremy and Bobby of the Clipper Lounge. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$781 - AU$1,118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, hong kong hotel hong kong, mandarin hong kong, hong kong mandarin oriental
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
447
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MANDARIN ORIENTAL, HONG KONG: 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Mandarin Oriental, Hong Kong
What are some of the property amenities at Mandarin Oriental, Hong Kong?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Hong Kong?
Yes, valet parking is available to guests.
Are there opportunities to exercise at Mandarin Oriental, Hong Kong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Hong Kong have airport transportation?
Yes, Mandarin Oriental, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, Hong Kong?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Korean.
Does Mandarin Oriental, Hong Kong have any great views?
Yes, guests often enjoy the harbour view available here.
Is Mandarin Oriental, Hong Kong accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.